[Diabetes-Talk] A question

[Milton]

Hello,

I have been following your post and troubles with your Dexcom and iPhone.
Have you gone to the Dexcom website to see if your iOS and phone model is
compatible with the version of your Dexcom app?

I found that my iPhone 14 Pro running iOS 16.3.1 was not compatible with the
Dexcom G6 about a week before Thanksgiving. I had been without my continuous
glucose monitor since then. About 4 weeks ago I went in to see my Diabetes
Educator and I temporarily switch to the Libra 2 which worked until I was
able to get my doctor to submit a new prescription for the Dexcom G7. I'm on
my second transmitter/sensor for the G7 and all is going well. I'm still
unable to update my iOS to 16.4 as the Dexcom website tells me that my phone
will only work with iOS 616.3. I have been watching the Dexcom website on a
regular basis for when I can update to 16.4.

I suggest that you take the time to check the website to make sure your
phone and Dexcom is properly matched for compatibility. If you need the web
address to the page, let me know.

Milton Ota
E: mota1252 at gmail.com
 

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d m gina
via Diabetes-Talk
Sent: Thursday, April 6, 2023 9:04 AM
To: diabetes-talk at nfbnet.org
Cc: d m gina <dmgina at mysero.net>
Subject: Re: [Diabetes-Talk] A question

I did that as well, but it still didn't come back.
This foolishness has started with the upgrade, just doesn't make sense to me
at all.
Dar
Original message:
> Sometimes I close the app completely down and re-open it. That is when 
> it begins to talk to me again. I don't know why that happens, but it 
> has happened to me several times.

> Walter


> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d 
> m gina via Diabetes-Talk
> Sent: Wednesday, April 5, 2023 8:57 PM
> To: diabetes-talk at nfbnet.org
> Cc: d m gina <dmgina at mysero.net>
> Subject: Re: [Diabetes-Talk] A question

> That was the dumb part
> it just stopped saying nothing.
> I even waited until this morning to see if something would change and 
> it didn't loll.
> Thanks,
> Dar
> Original message:
>> If it tells you to wait up to 3 hours then I wait if it says sensor 
>> failure I stop it then replace it and then call Dexcom for a replacement.

>> Les fitzpatrickPiano Technician
>> Ham call K5FPT

>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d 
>> m gina via Diabetes-Talk
>> Sent: Wednesday, April 5, 2023 1:38 PM
>> To: diabetes-talk at nfbnet.org
>> Cc: d m gina <dmgina at mysero.net>
>> Subject: [Diabetes-Talk] A question

>> Yesterday my dexcom decided to stop working.
>> Everything is turned on in the settings, I don't wish to start 
>> another one until I understand Has anyone had the same problem and 
>> how did you fix
> it.
>> Dar

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