[Diabetes-Talk] re dexcom g7 app update

Fri Jul 11 00:40:54 UTC 2025

Gary, this will be sent to them probably within the next two days.
Thanks for bringing it to our attention.
Veronica.

Veronica Elsea, owner, Laurel Creek Music Designs

> On Jul 10, 2025, at 4:52 PM, gary via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Is  there  any one who has the dexcom contact info to their accessibility department .  I was thinking of contact them to let them know and hopefully they could fix it. Since you guys have more influence can you guys through the dan action network get this on the matter that dexcom ahhs broken accessibility of us understanding our graph points  an trends with dexcom for managing our diabetes.  The version that  was working was version 2.8.0,     which would tell you to auto scrub to  get the graph going with voiceover on I OS and the same thing was accomplished on android with talkback. the version 2.9.1 has broken that  accessibility  feature to accomplish auto scrubbing for getting the graph points and trends  reading with voiceover on I OS an tlabackon Android.      
> -----Original Message-----
> From: Patricia Maddix <pmaddix at comcast.net>
> Sent: Thursday, July 10, 2025 4:45 PM
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: gmelconian619 at gmail.com; Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Subject: Re: [Diabetes-Talk] re dexcom g7 app update
> 
> Thanks for this information. Mine has not updated yet today so I went in and turned off automatic app updates in settings. My app is still reading the graph at this point. Everyone keep us posted if there’s another update that fixes the voiceover issue.
> Patricia.
> Sent from my iPhone
> 
>> On Jul 10, 2025, at 4:34 PM, gary via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
>> 
>> That was the old version which would allow for the reading of the graph  points and trends, with voice over on I OS and talback on android.  The new version which was pushed out today , does  not have that feature any more . in which you now have to share the dexcom app to be my eyes in order  to  understand the graph points and trends on the graph  .      Don’t know who fumbled this one  on the new  update .  
>> 
>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of
>> Taylor Scott via Diabetes-Talk
>> Sent: Thursday, July 10, 2025 3:17 PM
>> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
>> Cc: Taylor Scott <taylor9209 at gmail.com>
>> Subject: Re: [Diabetes-Talk] re dexcom g7 app update
>> 
>> Hi, I actually think the update works better for me. Now in the graph I at least have an easy way to see past readings. Voiceover reads the time and blood sugar reading for the past several hours. I never got that before. I’m just assuming that’s the new part.
>> Sent from my iPhone
>> 
>>>> On Jul 10, 2025, at 12:49 PM, gary via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
>>> 
>>> Hello has any one on I os gotten the dexcom g7 app update . I got an
>>> update today.there  is a big issue. There was a graph  which would
>>> also be able ot be read with either voiceover on  I OS  when
>>> scrubbing through the graph points,  or talkback on android.that
>>> graph with it being able to  read the accessible graph points , has
>>> been scrapped for  a graphical representation and  voiceover or
>>> talkback cant  read it when the graph is being scrubbed by either voiceover  on I OS, or talkback on Android , in the app. we are back
>>> to a  graphical   representation  of the graph points, instead of an
>>> accessible representation which could be scrubbed by voiceoverer on I OS, or
>>> talkback on Android. AS the numbers  wer showing on the graph   points,
>>> previously  when using voice over on I OS to scrub through the  graph
>>> or talkback on android. can any one else confirm the issue that  I am seeing on
>>> my  end on dexcom g7 app update .   if its an issue who do I report it to  ,
>>> to get it resolved.  
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>>> 40gmail.com
>> 
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