[Diabetes-Talk] re dexcom g7 app update

Mon Jul 14 03:45:35 UTC 2025

Oh yes, several of us have noticed it and the task force has been in touch with Dexcom about it. This one drives me crazy.
Veronica

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Rick Mladek via Diabetes-Talk
Sent: Thursday, July 10, 2025 8:33 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Rick Mladek <hmladek at neo.rr.com>
Subject: Re: [Diabetes-Talk] re dexcom g7 app update

Hi all,

I just noticed this change to the Dexcom app. I always go on a 90-day average of my GMI. However, it is always moving back to 14-day average and using Voice Over, you cannot click on any of the other time frame options. Turning off Voice Over allowes someone assisting me to see all the time options and can click on any of them successfully. When I turn Voice Over back on, it is locked and unable to be changed unless I again go through this process. Any others noticing this?

Thanks,

Rick

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of gary via Diabetes-Talk
Sent: Thursday, July 10, 2025 9:03 PM
To: 'Veronica Elsea' <veronica at laurelcreekmusic.com>; 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: gmelconian619 at gmail.com; 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Subject: Re: [Diabetes-Talk] re dexcom g7 app update

Veronica, till today the numbers wer consistent with the dexcom apps  and features on both platforms working with both screenreaders voiceover an talkback .  

-----Original Message-----
From: Veronica Elsea <veronica at laurelcreekmusic.com>
Sent: Thursday, July 10, 2025 5:39 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Patricia Maddix <pmaddix at comcast.net>; gmelconian619 at gmail.com; Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Subject: Re: [Diabetes-Talk] re dexcom g7 app update

The June 17 update on the iOS side is the one that introduces some access to the graph. I couldn’t get that update to show up on my phone until today. But I’m enjoying the beginning of having a bit more information. I haven’t looked at the number, but the numbers never match between android and iOS. But it works.

Veronica Elsea, owner, Laurel Creek Music Designs

> On Jul 10, 2025, at 5:04 PM, gary via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> The app was  update on the android side  with version 2.9.1, and not on the  I os side.   As I just check both stores. The version on the  i os side is version 2.9.0 , from June 2025.   The version on the  google playstore  side, is version 2.9.1  from July 10,2025.        I had version 2.9.0 , on the android side , till I got the version 2.9.1 , which broke on the android side with  auto scrubbing to  read the graph points and trens . both apps on both side prior to the update,  you could do the auto scrub an read  with either side  screen reader, on either voice over on I OS side or talkback on the android side .  the android version is broken with the update, so I will then go back and se who I can contact to fix the matter before its pushed  to the I OS side.     
> So if they bbroke it ononon one platform , they could have also broken 
> it on the other side as wel. Was just giving heads up to be aware of 
> it.  -----Original Message-----
> From: Patricia Maddix <pmaddix at comcast.net>
> Sent: Thursday, July 10, 2025 4:45 PM
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: gmelconian619 at gmail.com; Diabetes Talk for the Blind 
> <diabetes-talk at nfbnet.org>
> Subject: Re: [Diabetes-Talk] re dexcom g7 app update
> 
> Thanks for this information. Mine has not updated yet today so I went in and turned off automatic app updates in settings. My app is still reading the graph at this point. Everyone keep us posted if there’s another update that fixes the voiceover issue.
> Patricia.
> Sent from my iPhone
> 
>> On Jul 10, 2025, at 4:34 PM, gary via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
>> 
>> That was the old version which would allow for the reading of the graph  points and trends, with voice over on I OS and talback on android.  The new version which was pushed out today , does  not have that feature any more . in which you now have to share the dexcom app to be my eyes in order  to  understand the graph points and trends on the graph  .      Don’t know who fumbled this one  on the new  update .  
>> 
>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of 
>> Taylor Scott via Diabetes-Talk
>> Sent: Thursday, July 10, 2025 3:17 PM
>> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
>> Cc: Taylor Scott <taylor9209 at gmail.com>
>> Subject: Re: [Diabetes-Talk] re dexcom g7 app update
>> 
>> Hi, I actually think the update works better for me. Now in the graph I at least have an easy way to see past readings. Voiceover reads the time and blood sugar reading for the past several hours. I never got that before. I’m just assuming that’s the new part.
>> Sent from my iPhone
>> 
>>>> On Jul 10, 2025, at 12:49 PM, gary via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
>>> 
>>> Hello has any one on I os gotten the dexcom g7 app update . I got 
>>> an update today.there  is a big issue. There was a graph  which 
>>> would also be able ot be read with either voiceover on  I OS  when 
>>> scrubbing through the graph points,  or talkback on android.that 
>>> graph with it being able to  read the accessible graph points , has 
>>> been scrapped for  a graphical representation and  voiceover or 
>>> talkback cant  read it when the graph is being scrubbed by either voiceover  on I OS, or talkback on Android , in the app. we are back
>>> to a  graphical   representation  of the graph points, instead of an
>>> accessible representation which could be scrubbed by voiceoverer on I OS, or
>>> talkback on Android. AS the numbers  wer showing on the graph   points,
>>> previously  when using voice over on I OS to scrub through the graph 
>>> or talkback on android. can any one else confirm the issue that  I am seeing on
>>> my  end on dexcom g7 app update .   if its an issue who do I report it to  ,
>>> to get it resolved.  
>>> _______________________________________________
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>>> 40gmail.com
>> 
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> 
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