<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;">FYI, a few minor updates from DART.<div>Helen <br id="lineBreakAtBeginningOfMessage"><div><br><div>Begin forwarded message:</div><br class="Apple-interchange-newline"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);"><b>From: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">"Curry, Catlin" <CCurry@ridedart.com><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);"><b>Subject: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;"><b>May DART Updates</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);"><b>Date: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">May 13, 2024 at 10:25:36 AM CDT<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);"><b>To: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;">"Curry, Catlin" <CCurry@ridedart.com><br></span></div><br><div><meta charset="UTF-8"><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Good morning community partners,<o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">I wanted to take a second to share some quick updates that might be helpful for you and the folks you serve. Please see below!<o:p></o:p></span></div><ul type="disc" style="margin-bottom: 0in; margin-top: 0in;"><li class="MsoListParagraph" style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">May How to Ride training <o:p></o:p></span></b></li><ul type="circle" style="margin-bottom: 0in; margin-top: 0in;"><li class="MsoListParagraph" style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Our scheduled May 14 training at DART Central Station will be cancelled due to unforeseen circumstances. I do apologize if you were planning on sending anyone to this training.<o:p></o:p></span></li></ul><li class="MsoListParagraph" style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">MyDART App bug<o:p></o:p></span></b></li><ul type="circle" style="margin-bottom: 0in; margin-top: 0in;"><li class="MsoListParagraph" style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">We continue to work with our app developer to fix the bug that is causing the Next DART Bus and Trip Planner feature to crash in the Apple version of the app. We’ve been told that a resolution should be coming in the next week or so. Android users should not be impacted by this bug. Real time bus tracking and trip planning can still be done through our website, Google Maps, Apple Maps and the Transit App.<span class="Apple-converted-space"> </span><o:p></o:p></span></li></ul><li class="MsoListParagraph" style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Public Input for DART on Demadn Fare Increase<o:p></o:p></span></b></li><ul type="circle" style="margin-bottom: 0in; margin-top: 0in;"><li class="paragraph" style="margin: 0in; font-size: 12pt; font-family: "Times New Roman", serif; vertical-align: baseline;"><span class="normaltextrun"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">DART is planning to increase the full adult fare trip price for riders using DART On Demand from $1.75 to $3.50. This fare increase will make DART On Demand the same as other DART services provided by demand, like On Call. Riders who qualify for half fare rides<span class="Apple-converted-space"> </span><b>will not see a fare increase</b><span class="Apple-converted-space"> </span>for DART on Demand service. You can view all of the</span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><a href="https://www.ridedart.com/news-archive/dart-demand-fare-increase-july-1" target="_blank" style="color: rgb(70, 120, 134); text-decoration: underline;"><span class="normaltextrun"><span style="color: rgb(5, 99, 193);">proposed fares here</span></span></a></span><span class="normaltextrun"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">.</span></span><span class="eop"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"> </span></span><span class="eop"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><o:p></o:p></span></span></li><li class="paragraph" style="margin: 0in; font-size: 12pt; font-family: "Times New Roman", serif; vertical-align: baseline;"><span class="normaltextrun"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">If you’d like to learn more about the fare increase and ways riders can share feedback with us, information is available at</span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><a href="http://www.ridedart.com/on-demand-fare" style="color: rgb(70, 120, 134); text-decoration: underline;">www.ridedart.com/on-demand-fare</a></span><span class="normaltextrun"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">.</span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><o:p></o:p></span></li></ul></ul><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Please let me know if you have any questions or concerns!<br><br><o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Talk soon,<o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Catlin<o:p></o:p></span></div><div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Catlin Curry<span class="Apple-converted-space"> </span></span></b><i><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">[he/him]</span></i><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0);"><span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|<b><span class="Apple-converted-space"> </span></b></span><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Community Mobility Coordinator</span></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">DART, Des Moines Area Regional Transit Authority<o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">620 Cherry Street, Des Moines, IA 50309<o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Direct: 515-246-2526<span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Cell: 515-204-7419<span style="letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><span class="Apple-converted-space"> </span><a href="mailto:ccurry@ridedart.com" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="color: rgb(80, 7, 120);">ccurry@ridedart.com</span></a><o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"> <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><i><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Enriching Lives, Connecting Communities, Expanding Opportunities</span></i></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><i><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"> </span></i></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 15.4px;"><span style="color: rgb(80, 7, 120);"><a href="https://www.facebook.com/ridedart/" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;">Facebook</span></a></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="color: rgb(80, 7, 120);"><a href="https://twitter.com/ridedart" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;">Twitter</span></a></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="color: rgb(80, 7, 120);"><a href="https://www.instagram.com/ridedart/?hl=en" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;">Instagram</span></a></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="color: rgb(80, 7, 120);"><a href="x-msg://26/linkedin.com/company/des-moines-area-regional-transit" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;">LinkedIn</span></a><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|<span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><a href="https://www.ridedart.com/" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="color: rgb(80, 7, 120);">ridedart.com</span></a></span></div></div></div></div></div><br></div></body></html>