<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;">FYI: from DART.<div><br id="lineBreakAtBeginningOfMessage"><div><br><div><span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>Subject: </b></span><span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif;"><b>Ride to Thrive Re-enrollment & July changes</b></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><br></div><div><meta charset="UTF-8"><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Good afternoon, <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"> <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">I am reaching out to inform you about DART’s Ride to Thrive program re-enrollment process, and to request your help promoting this information to the individuals you serve. DART’s Ride to Thrive program allows people who receive food assistance, housing assistance or workforce assistance to pay about half the cost of a regular bus fare. Currently, more than 1,300 DART riders have enrolled in this program. <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"> <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Once signed up for Ride to Thrive, riders are eligible for two years.<span class="Apple-converted-space"> </span><b>Many Ride to Thrive customers will need to re-enroll in the program beginning July 2024.</b><span class="Apple-converted-space"> </span><b>Ride to Thrive customers can check the expiration date on their Ride to Thrive ID card to see when they need to re-enroll to continue paying half fare to ride DART. </b> <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"> <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Customers who are no longer receiving food, housing or workforce assistance will not be eligible to pay half fare through DART’s Ride to Thrive program; however customers can explore if they qualify for DART's other reduced-fare programs. Find more information at</span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(5, 99, 193);"><a href="https://ridedart.com/reduced-fare-programs" title="https://ridedart.com/reduced-fare-programs" style="color: rgb(70, 120, 134); text-decoration: underline;">ridedart.com/HalfFare</a></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">. <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"> <b>Several other changes affecting customers will take effect on July 1, 2024:</b> <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Wi-Fi will no longer be available on any DART bus. <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Customer Service hours will be reduced. <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">DART On Demand fares will increase. <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">DART On Demand zones will be changed. <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10.5pt; font-family: "Century Gothic", sans-serif; color: rgb(64, 63, 66);">Many of these changes are needed to help balance DART’s budget as costs for operating service continues to rise.</span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"> I would appreciate your help sharing this information with your network. Please see this<span class="Apple-converted-space"> </span><a href="https://ridedart.com/toolkit-partners-dart-changes-coming-july-1" title="https://ridedart.com/toolkit-partners-dart-changes-coming-july-1" style="color: rgb(70, 120, 134); text-decoration: underline;">link</a><span class="Apple-converted-space"> </span>to access several communications pieces you can share with your clients and community members, including: <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Web and newsletter blurbs <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Social media posts + graphics <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Talking points you can use <o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif; text-indent: 0in;"><span style="font-size: 10pt; font-family: Symbol;"><span>·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal;"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Informational flier <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Please let me know if you have any questions. As always, I appreciate your help sharing DART’s updates so we can further communicate valuable information to our shared audiences. <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"> <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Talk soon, <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;">Catlin<o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif;"><o:p> </o:p></span></div><div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Catlin Curry<span class="Apple-converted-space"> </span></span></b><i><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">[he/him]</span></i><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0);"><span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|<b><span class="Apple-converted-space"> </span></b></span><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Community Mobility Coordinator</span></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">DART, Des Moines Area Regional Transit Authority<o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">620 Cherry Street, Des Moines, IA 50309<o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Direct: 515-246-2526<span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Cell: 515-204-7419<span style="letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span></span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><span class="Apple-converted-space"> </span><a href="mailto:ccurry@ridedart.com" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="color: rgb(80, 7, 120);">ccurry@ridedart.com</span></a><o:p></o:p></span></div><div style="margin: 0in 0in 0in 0.5in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"> <o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><i><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);">Enriching Lives, Connecting Communities, Expanding Opportunities</span></i></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><b><i><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"> </span></i></b><span style="font-size: 10pt; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120);"><o:p></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 15.4px;"><span style="color: rgb(80, 7, 120);"><a href="https://www.facebook.com/ridedart/" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;">Facebook</span></a></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="color: rgb(80, 7, 120);"><a href="https://twitter.com/ridedart" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;">Twitter</span></a></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="color: rgb(80, 7, 120);"><a href="https://www.instagram.com/ridedart/?hl=en" style="color: rgb(70, 120, 134); text-decoration: underline;"><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;">Instagram</span></a></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); letter-spacing: 0.3pt;"><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(250, 163, 0); letter-spacing: 0.3pt;">|</span><span style="font-size: 10pt; line-height: 14px; font-family: "Century Gothic", sans-serif; color: rgb(80, 7, 120); 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