[Dtb-talk] Information Technology Specialist (Automation Specialist) Washington, DC

Tue Dec 27 18:36:35 UTC 2011

Job Title:Information Technology Specialist (Automation Specialist)

Department:Legislative Branch

Sub Agency:Library of Congress

Job Announcement Number:110119

SALARY RANGE:

$89,033.00 to $115,742.00 / Per Year

OPEN PERIOD:

Thursday, December 22, 2011 to Monday, January 30, 2012

SERIES & GRADE:

GS-2210-13

POSITION INFORMATION:

Open - Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy(s) in the following locations:
Washington DC Metro Area, DC

WHO MAY BE CONSIDERED:

Anyone may apply - By law, employment at most U.S. Government 
agencies, including the Library of Congress, is limited to U.S. 
citizens. However, non-citizens may be hired provided that 
immigration law and other legal requirements are met, and the Library 
determines there are no qualified U.S. citizens available for the position.

JOB SUMMARY:

The Library of Congress serves the Congress in fulfilling its duties 
and preserves and promotes knowledge and creativity for the benefit 
of the American people. It is the nation's oldest federal cultural 
institution and the world's largest library, with more than 145 
million items in its physical collections (including books, 
manuscripts, prints, photos, film, video, and sound recordings) and 
almost 20 million items online. Located on Capitol Hill in 
Washington, D.C., the Library is the home of the U.S. Copyright 
Office, the Congressional Research Service (CRS), the Law Library of 
Congress and the National Library Service for the Blind and 
Physically Handicapped.

The Automation Specialist supports the development and operation of 
automated activities of the National Library Service for the Blind 
and Physically Handicapped (NLS). The incumbent works under the 
direction of the NLS Automation Officer to ensure that the NLS IT 
infrastructure is appropriate to allow NLS staff to fulfill their 
mission now and in the future. The incumbent is responsible for the 
oversight of the READS integrated library management software.

This position is located in the Partnerships and Outreach Programs, 
National Library Service for the Blind and Physically Handicapped 
(NLS/BPH), Library Services.

The position description number for this position is 207847.

The salary range indicated reflects the locality pay adjustments for 
the Washington, D.C., Metropolitan area.

The incumbent of this position may work a flexitime or compflex work schedule.

This is a non-supervisory, bargaining unit position.

Relocation expenses are not authorized for the person(s) selected 
under this vacancy announcement.

KEY REQUIREMENTS

----------

DUTIES:

Back to top

Responsible for installing and configuring all NLS Automation 
hardware and software and serves as the authority in this area to NLS 
and the NLS network libraries. Responsible for the configuring, 
installing testing, maintenance, troubleshooting and repair of the 
desktop computing environment at NLS. This involves a multitude of 
commercial and specialized software packages for the above 
workstations to support word processing, spreadsheet, database, 
communications and other applications, including those developed 
internally at NLS. This requires staying abreast of the current state 
of commercial software, LC and NLS standards for software packages, 
and online sources for up-to-the minute software releases for updates 
or to fix package bugs. Responsible for managing the NLS computer 
software and hardware inventory and ensuring its accuracy. Also, 
manages the NLS computer software and hardware maintenance agreements 
and extended warranties and ensuring the agreements are appropriate, 
current, and renewed when needed.

Possesses a thorough understanding of NLS program and operations to 
analyze NLS operations, recommends cost-effective automated support 
to those operations and to the operations of the NLS network of 
participating libraries. To accomplish this, the incumbent maintains 
expert knowledge of a broad range of information technology and 
applications relevant to NLS. Develops requirements and/or 
specifications for systems involving complex or intricate issues or 
problems and translates functional requirements into design specifications.

Oversees the READS integrated library management software which is 
distributed to 130 states, local and foreign libraries. READS 
responsibilities include: overseeing contractors supporting READS, 
assisting all those using READS, and working with the NLS Automation 
Officer to ensure READS continues to meet its mission now and in the future.

Responsible for selecting, procuring, installing and maintaining all 
office automation hardware and software and serving as the primary 
expert in this area to NLS and the 130 NLS network libraries. This 
requires constantly updating knowledge of the current state of 
commercial computer hardware and software, LC and NLS standards for 
computer hardware and software, Library of Congress IT security 
directives, and online sources for fetching up-to-the minute software 
releases to fix package bugs.  Manages the NLS automation support 
room, which contains equipment such as tools, spare parts, 
diagnostics software necessary to support all IT software and 
hardware purchased with NLS funds or used by NLS staff.

Ensures the NLS computing infrastructure is compliant with Library of 
Congress IT security directives, which are based on NIST standards 
and Certification and Accreditation process. Reviews specifications 
of initiated IT-related purchases to ensure they comply with Library 
IT security directives. Fixes IT security deficiencies in NLS 
systems. Ensures the NLS desktop computing configuration is compliant 
with Library of Congress IT security directives, including mandated 
record keeping required by the Library of Congress IT security 
directives. Investigates security incidents impacting the NLS 
computing environment and determines the most effective corrective actions.

----------

QUALIFICATIONS REQUIRED:

Back to top

Applicants must have had progressively responsible experience and 
training sufficient in scope and quality to furnish them with an 
acceptable level of the following knowledge, skills, and abilities to 
perform the duties of the position without more than normal supervision.

Ability to plan and deliver customer support services. **

Ability to conduct systems analyses and design. **

Ability to analyze information technology hardware and software for 
suitability with business requirements.  **

Ability to manage and monitor an inventory of IT hardware, software, 
components, systems and subsystems.

Knowledge of IT contractor monitoring and evaluation policies and procedures.

Ability to apply computing security tools, technology, and techniques.

Ability to communicate in writing.

Ability to communicate effectively other than in writing.

No additional requirements to those listed above.

HOW YOU WILL BE EVALUATED:

The Library of Congress evaluates applicants through an applicant 
questionnaire and a structured interview. Applicants may also be 
screened for some jobs through licensing, certification, and/or 
education requirements, a narrative/application review, and/or a 
preliminary telephone interview. The knowledge, skills, and abilities 
(KSAs) that are marked with a double asterisk (**) in the vacancy 
announcement and the applicant questionnaire are considered the most 
critical for a position. To be considered for final selection, 
applicants must demonstrate fully acceptable experience in these 
designated KSAs in the narrative/application review, preliminary 
telephone and/or full structured interview. The various assessment 
tools listed above are designed to verify or explore applicants' 
experience, knowledge, and training directly related to the job in 
order to identify the best qualified applicants for selection.
To preview questions please 
<http://www.usajobs.gov/GetJob/ViewDetails/https://jobs.mgsapps.monster.com/loc/vacancy/previewVacancyQuestions.hms?orgId=1&jnum=5303>click 
here.

----------

BENEFITS:

Back to top

Please visit our website at www.loc.gov/hr/employment/index.php and 
click Federal Benefits.

OTHER INFORMATION:

While it is the Library's policy to afford the maximum pay benefit to 
employees when setting rates of pay, a new appointee who has had no 
previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, 
minorities, and persons with disabilities who meet eligibility 
requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is 
received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with 
disabilities. If you need a reasonable accommodation for any part of 
the application and hiring process, please notify the agency. The 
decision on granting reasonable accommodation will be on a case-by-case basis.

Applicants with disabilities may be considered under special hiring 
procedures and must submit an appropriate certificate of disability 
when applying for this position.  The certificate of disability may 
be issued by a State Vocational Rehabilitation Office, Disability 
Services or Career Services office of an applicant's college or 
university, or the Department of Veterans Affairs.  The date of 
certification must be within one year of the vacancy closing date and 
must be submitted with your application.  For more information view 
the Library of Congress' Selective Placement Program at 
www.loc.gov/hr/employment/LOCSelectivePlacementProgram.pdf and/or 
contact the Library's Office of Inclusiveness & Compliance at 
202-707-6024 (voice or TTY) or spp at loc.gov.  FAILURE TO SUBMIT YOUR 
CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER 
THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States 
and is part of the Legislative Branch of the Federal government. As 
such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an 
appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of 
vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of 
Congress require completion of a one-year probationary period.

----------

HOW TO APPLY:

Back to top

Please carefully follow all instructions under the How to Apply tab 
to ensure you are considered for the position.

You are required to apply online for this announcement. We are unable 
to accept mailed or emailed documents. You must complete the entire 
application process, including submission of all documents BEFORE 
this announcement closes. To do so, complete the following steps.

Step 1: If you do not already have one, create a resume on 
USAJOBS.  Although you must enter your Social Security Number for 
USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement.  We recommend you go to the end 
of the Qualification and Evaluation section of the job announcement 
to preview the online questions that you will answer in Step 4.  You 
may wish to customize your USAJOBS resume to ensure that it supports 
your responses to these questions.

Step 3: Click on the "APPLY ONLINE" button to the right of this 
announcement. Follow USAJOBS' instructions to access your account and 
submit your resume.  You will be redirected to the Hiring Management 
website to complete the application process. If this is your first 
time in Hiring Management, you will be asked to answer questions 
related to your eligibility for Federal employment. You will be able 
to update this information and save it to our account for future announcements.

Step 4: Once you have completed the eligibility questions, you will 
be taken directly to the vacancy application questions. Answer all 
questions honestly and thoroughly.

Step 5: Hiring Management offers three options that will 
electronically attach your documentation to your online application 
once you finish answering the questions in the job announcement.

(1) You may select a document that you have already uploaded to 
USAJOBS for a previous announcement.

(2) You may electronically upload a document directly from your 
computer to your application.  Be certain to review your complete 
application for confirmation the document uploaded and click on 
"Finished" to be returned to USAJOBS.

(3) You may follow the "Faxing Supporting Documentation" instructions 
within the online application, which will provide the necessary cover 
sheets for each of your documents so that they will be correctly 
submitted. The fax number will be available on the cover sheet.

Please note that each cover sheet and corresponding document must be 
faxed separately.  Be certain to review your complete fax transmittal 
confirmation to ensure that all pages have been received.

IMPORTANT NOTE:  If you have multiple documents of the same kind, 
e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, 
etc., be sure that they are all in the same file on your computer or 
in your USAJOBS profile before uploading them.  If you try uploading 
them individually, only the last one sent will be visible in our 
system.  Likewise, if sending them by fax, be sure and include both 
of them behind the respective fax cover sheet and send them as one 
fax.  If you send them individually with the same cover sheet, the 
last one sent will overwrite the first one.  Finally, if you upload a 
document, e.g. your undergraduate transcript, do not also fax that 
same document (or fax another undergraduate transcript), because 
whichever one you send last will be the only one that is visible in 
our system.  If you have any questions about this information, please 
contact the person on this announcement BEFORE the closing date.

Step 6: Click on "Submit" after you have completed your application. 
Once you have submitted your application, you can check your status 
online through your Hiring Management or MY USAJOBS account.  Your 
complete online application and any required supplemental 
documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. 
Eastern Standard Time (EST) on the closing date of the announcement. 
It is your responsibility to ensure that all documents are received 
on time and that the materials are readable. Failure to do so will 
result in your application being excluded from consideration for this 
announcement.

If you are experiencing any technical difficulty with the online 
process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT 
BEFORE THE CLOSING DATE. For all technical issues please contact 
jobhelp at loc.gov , no later than 4:30pm EST of the Closing 
Date.   REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

REQUIRED DOCUMENTS:

Current or former federal employees must submit their most recent 
Notification of Personnel Action (SF-50 or equivalent).

AGENCY CONTACT INFO:

Job Help Desk
Phone: 202-707-5627
Fax: 000-000-0000
Email: JobHelp at loc.gov
Agency Information:
Library of Congress
101 Independence Ave. SE
LM-107
Washington, DC
20540
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

Please review our evaluation process under Evaluation.  You may check 
the status of your application for this position at any time by 
logging onto the USAJOBS "My USAJOBS" tab and clicking on "My 
Applications".  You will receive final notification via e-mail when 
the vacancy has been filled.

< Back to ResultsBack to top
<http://www.usajobs.gov/GetJob/ViewDetails/http://help.usajobs.gov/index.php/EEO_Policy_Statement>EEO 
Policy Statement | 
<http://www.usajobs.gov/GetJob/ViewDetails/http://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement>Reasonable 
Accommodation Policy Statement | 
<http://www.usajobs.gov/GetJob/ViewDetails/http://help.usajobs.gov/index.php/Veterans_Information>Veterans 
Information | 
<http://www.usajobs.gov/GetJob/ViewDetails/http://help.usajobs.gov/index.php/Legal_and_Regulatory_Guidance>Legal 
and Regulatory Guidance
Dock
Go to section of this Job: Overview Duties Qualifications and 
Evaluations Benefits and Other Info How to 
Apply<http://www.usajobs.gov/GetJob/ViewDetails/http://www.usajobs.gov/Application/ApplyStart/305761000> 
Apply Online 
<http://www.usajobs.gov/GetJob/ViewDetails/http://www.usajobs.gov/GetJob/PrintPreview/305761000>Print 
Preview<http://www.usajobs.gov/GetJob/ViewDetails/http://www.usajobs.gov/SavedJobs/Save/305761000> 
Save JobShare Job

Agency Information:

Library of Congress
101 Independence Ave. SE
LM-107
Washington, DC
20540
US
Fax: 000-000-0000

Questions about this job:

Job Help Desk
Phone: 202-707-5627
Fax: 000-000-0000
Email: JobHelp at loc.gov

Job Announcement Number:

110119

Control Number:

305761000