[Electronics-talk] Important message to avoid being takenadvantage of

Stephen Guerra stephen at independentliving.com
Fri Dec 21 11:41:32 UTC 2012


Will do


Stephen Guerra
Assistive Technology Specialist and Technical Operations
independent living aids, LLC | SOUNDBYTES
200 Robbins Lane
Jericho, New York 11753-2341
Phone: 800.537.2118
Direct: 516.450.3817
Fax: 516.450.3842
E-mail: stephen at independentliving.com
Check out our 2013 New E-Catalog
Web sites: www.independentliving.com
www.soundbytes.com
13581ff6-edb8-4fe2-9d8d-9677a6e429d3
Y2:13581ff6-edb8-4fe2-9d8d-9677a6e429d3

-----Original Message-----
From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Gabe Vega Via Iphone4S
Sent: Thursday, December 20, 2012 6:02 PM
To: Discussion of accessible electronics and appliances
Cc: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] Important message to avoid being
takenadvantage of

Steve, I think we would all like to hear it. Please.

Gabe Vega 
Sent from my iPhone
(623) 565-9357

On Dec 20, 2012, at 4:38 PM, "Stephen Guerra"
<stephen at independentliving.com> wrote:

> Gerald, I wil post a sample of the voice and will contact youto hear it
> 
> 
> Stephen Guerra
> Assistive Technology Specialist and Technical Operations
> independent living aids, LLC | SOUNDBYTES
> 200 Robbins Lane
> Jericho, New York 11753-2341
> Phone: 800.537.2118
> Direct: 516.450.3817
> Fax: 516.450.3842
> E-mail: stephen at independentliving.com
> Check out our 2013 New E-Catalog
> Web sites: www.independentliving.com
> www.soundbytes.com
> 13581ff6-edb8-4fe2-9d8d-9677a6e429d3
> Y2:13581ff6-edb8-4fe2-9d8d-9677a6e429d3
> 
> 
> -----Original Message-----
> From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
> Behalf Of Gerald Levy
> Sent: Thursday, December 20, 2012 4:48 PM
> To: Discussion of accessible electronics and appliances
> Subject: Re: [Electronics-talk] Important message to avoid being
> takenadvantage of
> 
> 
> Here's the problem I have with FutureAids.  When they first announced the
> availability of the Tiny Tunes MP3 player, they promised to add a link on
> their web site so that you could hear what the built-in speech sounds like
> before you buy it.  They still haven't added any such link to their web
> site, so you have no way of knowing what this player sounds like before
you
> buy it.  This would not be a problem if they allowed you to return the
item
> if you aren't satisfied, but because they do not accept returns, you are
> essentially out $75 if you don't like the way it sounds.  To me, this is
> totally unacceptable, and they deserve the criticism they are receiving. 
> Last year, I bought a cheap talking watch from them, and the battery died
> after just 8 months.  But, then again, I have had equally bad luck with
> talking watches I have purchased from ILA. I also purchased a talking pen
> watch from FutureAids, but when its batteries died after only 3 months, I
> was able to easily replace them myself, so at least I did not get stuck.
> 
> Gerald
> 
> 
> ----- Original Message -----
> From: "Stephen Guerra" <stephen at independentliving.com>
> To: "'Discussion of accessible electronics and appliances'" 
> <electronics-talk at nfbnet.org>
> Sent: Thursday, December 20, 2012 2:47 PM
> Subject: Re: [Electronics-talk] Important message to avoid being
> takenadvantage of
> 
> 
>> To all-
>> 
>> The Tiny Tunes player is exactly what it is, a MP3 player that Talks.
>> 
>> Laz's players are I am sure equally good, and sum might say better, 
>> but the Braille Bookstore has been operating for many years, and I 
>> personally have not had any issue with anything I purchased from them.
>> 
>> They do provide detailed descriptions, and as consumers, if you do not 
>> in this day read the full description, or provided reviews of a 
>> product, then it is your own fault.
>> 
>> The Braille Bookstore does have a return policy, and its clearly 
>> stated
>> here:
>> http://www.braillebookstore.com/view.php?C=Return+Policy
>> 
>> The Braille Bookstore does not offer a warranty on its items outside 
>> of what the manufacturer provides.
>> Other retailers in the industry might, but it is at the choice of the 
>> retailer to offer a warranty on top of what is provided by the 
>> manufacturer or not.
>> 
>> This does not mean the products being sold are in poor quality, but on 
>> the contrary, the braille Bookstore sells quality products.  The head 
>> of the Braille Bookstore is totally blind, ad takes great effort to 
>> enhance the product descriptions and insure that no stone is left 
>> unturned when it comes to product quality assurance.
>> 
>> Most manufacturers offer a warranty, and in the provided instructions, 
>> the warranty information is clearly spelled out.  Failure by a 
>> consumer to "Read the manual" is no fault of the retailer.
>> 
>> The Braille Bookstore offers clear remedies to defective merchandise, 
>> damaged products during shipping, and resolutions for all this and 
>> more on their site listed above.
>> 
>> Everyone is entitled to their opinion, but before you condemn someone 
>> and a company who has a well established credible reputation, take 2 
>> minutes and read all the data about the product and the company before 
>> you render a verdict.
>> 
>> I personally will enjoy the Tiny Tunes MP3 player, as at best, though 
>> I enjoy my iPhone, managing music at best is clunky no matter if you 
>> have sight or not.
>> 
>> If the TTs is not for you, then that is ok.  But would you quickly 
>> pass judgment about someone who likes the Window Eyes Voice's versus 
>> the voice offered by JAWS, Sysstem Access, NVDA or other screen reader?
>> 
>> I, welcome choice in the current marketplace, and whether you have a 
>> RockBox, player from Laz, or Tiny Tunes MP3 player or something else, 
>> it comes down too what may work for you may not for someone else.
>> 
>> 
>> 
>> Stephen Guerra
>> Assistive Technology Specialist and Technical Operations independent 
>> living aids, LLC | SOUNDBYTES
>> 200 Robbins Lane
>> Jericho, New York 11753-2341
>> Phone: 800.537.2118
>> Direct: 516.450.3817
>> Fax: 516.450.3842
>> E-mail: stephen at independentliving.com
>> Check out our 2013 New E-Catalog
>> Web sites: www.independentliving.com
>> www.soundbytes.com
>> 13581ff6-edb8-4fe2-9d8d-9677a6e429d3
>> Y2:13581ff6-edb8-4fe2-9d8d-9677a6e429d3
>> 
>> -----Original Message-----
>> From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On 
>> Behalf Of Rich Cavallaro
>> Sent: Wednesday, December 19, 2012 8:17 PM
>> To: DennisLong; Discussion of accessible electronics and appliances
>> Subject: Re: [Electronics-talk] Important message to avoid being taken 
>> advantage of
>> 
>> Hi all,
>> Frankly Gabe, I have to agree with Dennis here.
>> The rockbox software and indeed what you pay for from Laz is far 
>> better than the tiny tunes mp3 players.
>> Rockbox plays more file formats, has a better fm radio chip on board 
>> the sansa line and also has expandable memory.
>> True, the tiny tunes has text to speech, but the text to speech is 
>> horrible.
>> Plus, the Braille super store having no return policy on any of its 
>> products?
>> That is just nus.
>> I know I will never be investing in the tiny tunes solution.
>> What you get from Laz with a Sansa mp3 player is far worth the  money 
>> then this tiny tunes solution.
>> With this Tiny tunes solution, your paying a lot of money and getting 
>> very little functionality as a result.
>> Laz, I commend you for your work and for posting this email so people 
>> who are considering there options on what portable media solution to 
>> buy can really see what a product such as the tiny tunes really actually
> cant do.
>> Rich Cavalllaro
>> 
>> 
>> On 12/19/12, DennisLong <dennisl1982 at gmail.com> wrote:
>>> I like to be warned when a product is falsely stated.  I would rather 
>>> hay a little more for a product and have it work as advertised.
>>> 
>>> -original message-
>>> Subject: Re: [Electronics-talk] Important message to avoid being 
>>> taken advantage of
>>> From: Gabe Vega Via Iphone4S <theblindtech at gmail.com>
>>> Date: 12/19/2012 8:18 PM
>>> 
>>> So this is how low you are going Huh Laz? to sell your little cheap
>>> MP3 players?
>>> 
>>> Gabe Vega
>>> Sent from my iPhone
>>> (623) 565-9357
>>> 
>>> On Dec 19, 2012, at 5:43 PM, Laz Mesa <lazaro6 at gmail.com> wrote:
>>> 
>>>> The below is a response from a customer who paid $75 for a 
>>>> misrepresented product.  He gave me permission to send it to other 
>>>> lists in order to protect anyone else from falling for this con job.
>>>> Here is this gentleman's reaction to the player and the company 
>>>> selling it.
>>>> 
>>>> Date: Mon, 17 Dec 2012 20:06:52 -0500
>>>> From: Joe Giovanelli <joegio1 at earthlink.net>
>>>> To: Pc-audio at pc-audio.org
>>>> Subject: tiny tunes player
>>>> Message-ID: <20121218010652.joegio1 at earthlink.net>
>>>> Content-Type: text/plain; charset=US-ASCII
>>>> 
>>>> Hello, Everybody,
>>>> 
>>>> You may have heard about a rather small player called "Tiny Tunes."
>>>> It claims to have an excellent TTS engine, which means that it will
>>>> read textfiles.  It plays various audio formats.   The instructions
>>>> tell us that it will read folder names.  Navigation is accoplished 
>>>> with a minimum number of controls.  Its 75 dollar price sounds great!
>>>> 
>>>> I strongly suggest that you do not obtain one.  The speech is some 
>>>> of the worst I have heard in my 30 years of computer use.  I was not 
>>>> able to receive any FM stations on its radio.  I could write a long 
>>>> treatise on what this unit should do as opposed to what it really 
>>>> does, but I won't.  Suffice it to say that navigation and response 
>>>> are erratic.  When a few folders are loaded on to the device, it 
>>>> will likely quit responding, leading to running down its battery.
>>>> 
>>>> I truly dislike writing negative things, but I have to do so in this 
>>>> case.
>>>> 
>>>> If you go to the Braille Super Store website, be sure to look for 
>>>> the company's return policy.  Among many unbblievable things, you'll 
>>>> read that none of its products are warrantied.  It gets worse from
> there.
>>>> 
>>>> Joe Giovanelli
>>>> 
>>>> 
>>>> --
>>>> Affordably priced Talking MP3 Players with FM radio, voice 
>>>> recording, and expandable memory! Priced As low as $69.99, plus free 
>>>> shipping in the US!
>>>> 
>>>> Listen to our presentation:
>>>> http://www.talkingmp3players.com/demo.html
>>>> 
>>>> See our current special:
>>>> http://www.talkingmp3players.com/specials.html
>>>> 
>>>> Join our mailing list by sending a blank email to:
>>>> RockboxedSansaTalkingMP3Players-subscribe at yahoogroups.com
>>>> 
>>>> New web page in progress:
>>>> http://www.talkingmp3players.com/accessible-phones.html
>>>> 
>>>> Unlimited Quality 4G Cell Service only $49 per month No contract, 
>>>> Option to bring your own phone!
>>>> Works with the new Google Galaxy Nexus!
>>>> 
>>>> Contact info:
>>>> Email:  accessibleelectronics at gmail.com
>>>> Skype: lazmesa
>>>> Phone: 727 498-0121
>>>> Facebook: facebook.com/laz.mesa
>>>> 
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