[Electronics-talk] T Mobile and accessibility

Tue May 1 18:05:19 UTC 2012

Actually that phone is accessible and I have worked with it.

     Is the problem you want buttons to use or do you have a problem with
just a touch screen.

     With some of those phones you need to go to the google market or now
called play tore and get talkback, a free screen reader.

     For Ice Cream andwich you can start accessibility by drawing a
reptangle from the top left corner of the screen and it hould turn on for
you.

-----Original Message-----
From: electronics-talk-bounces at nfbnet.org
[mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Jenny Keller
Sent: Tuesday, May 01, 2012 1:10 PM
To: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] T Mobile and accessibility

I totally understand that one.  But when I'm told that a phone has a
directional pad and querty keyboard, and when I get it, it's a touch screen
only, and then, they keep telling me that phones have directional pads and
such and they don't, I get pretty upset.  they aught to know which ones do
and don't have various features.  I know they don't know about accessibility
for the blind, but when they tell me outright lies to get me to try a phone,
it's unexceptable.

Now, they want me to try the HTC 1S which I'm told is accessibible because
it has Ice Cream Sandwich on it, I won't do it because HTC phones have so
much other junk on it that I have heard from other people who have had
experience with them that it's not worth the hastle.

When a company can't give me the correct information about the phone itself,
whether it has a directional pad, optical pad, qwerty keyboard, etc, that's
pretty bad.

AT&T at least has an accessibility department and you can upgrade to an I
phone when you have an upgrade available.

Just my opinion though.

Jenny
On May 1, 2012, at 11:26 AM, Dr. Denise M Robinson wrote:

> Just a head's up. The people in the phone companies know little about 
> accessibility features--but many of you know this already. It will be 
> a rare person at the companies who can help.
> The motto I use is: I figure it out myself and ask everyone I can 
> about their success or failure, then I call and tell the company what I
need.
> You will save yourself hours of headaches with this approach Denise
> 
> On Tue, May 1, 2012 at 8:32 AM, Jenny Keller <jlperdue3 at gmail.com> wrote:
> 
>> Hi all,
>> 
>> I just wanted to let you know that you need to seriously consider 
>> switching to T mobile.  I have been battling with them since before 
>> the 23rd of last month about getting me an accessible phone, and 
>> they've sent me four wrong phones that weren't accessible at all.  I 
>> finally told them to cancel my account because they would tell me, 
>> for example, that  a particular phone had a directional pad on the 
>> qwerty keyboard, and I'd get the phone and no dice.
>> 
>> I know they have a thing with the NFB, but they have done nothing but 
>> give me a hard time the whole time I've dealt with them.
>> 
>> I'm sticking with AT&T even though it's 80 dollars more expensive, 
>> because I can get accessible phones without hassel.
>> 
>> Just wanted to put that warning out there.
>> 
>> Jenny
>> On May 1, 2012, at 7:31 AM, Beverly Hunter wrote:
>> 
>>> The iPhone already has voiceover. I don't really understand your
>> question.
>>> 
>>> 
>>> ----- Original Message ----- From: "Debbie Eifler" 
>>> <edebgiggles at aol.com>
>>> To: <Electronics-talk at nfbnet.org>
>>> Sent: Friday, April 27, 2012 9:37 PM
>>> Subject: [Electronics-talk] IPhone
>>> 
>>> 
>>> I am new to this chat and I was wondering which voice assistant 
>>> works
>> the best?  I do not have an iPhone 4 yet so I downloaded Jenny and I 
>> am disappointed with it I hear Siri is good.  What do you all think. 
>> Debbie
>>> 
>>> 
>>> Sent from my iPhone
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> 
> 
> 
> --
> Denise
> 
> Denise M. Robinson, TVI, Ph.D.
> CEO, TechVision, LLC
> Specialist in Technology/Training/Teaching for blind/low vision
> 509-674-1853
> 
> Website with hundreds of informational articles & lessons on PC, 
> Office products, Mac, iPad/iTools and more, all done with
> keystrokes: www.yourtechvision.com
> 
> "The person who says it cannot be done, shouldn't interrupt the one 
> who is doing it." --Chinese Proverb
> 
> Computers are incredibly fast, accurate, and stupid: humans are 
> incredibly slow, inaccurate and brilliant; together they are powerful 
> beyond imagination.
> --Albert Einstein
> 
> It's kind of fun to do the impossible.
> --Walt Disney
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