[Electronics-talk] T Mobile and accessibility

Tue May 1 19:11:52 UTC 2012

that is not a phone I was offered and I was told that if a phone doesn't have a directional pad it will not work unless it has ice cream sandwich.  

I could've been given the wrong information.  But I've just gotten tired of the run around and the idiocy of the customer service reps.  

I have an I phone 3GS which I'm going to upgrade this month for a 4S with AT&T and if I have to pay 80 dollars more a month for competency, then so be it.

As it's been said on this list a few posts ago.  You get what you pay for.

Jenny
On May 1, 2012, at 12:26 PM, mail.att.yahoo.com wrote:

> Dear Jenny:
> 
> I am sorry to hear that you had a hard time with T-mobile.
> I am a client of T-mobile and have been for about a year now.
> From what I understand about T-mobile, they have been going under some
> rather drastic restructuring after they were denied the merger between
> T-mobile and AT&T.
> It is speculation that their services are limited or can yet to be desired
> during this period.
> However, I have not had any difficulties with them.
> Also, I am currently using the Samsung Galaxy S with Mobile Accessibility
> and loving it, and the price is right.
> As for the Android side of things, it is true that the settings screens of
> Android still require sighted assistance.
> But with the right settings in place (such as making the Mobile
> Accessibility keyboard in place of the phone's own XT9 keyboard), one can
> find Android to be a very enjoyable experience.
> For example, Android apps like Google Maps and YouTube were almost unusable
> without asking someone sighted to help me, which sometimes made things a bit
> impractical or childish.
> Now that I have the Mobile Accessibility keyboard set as the default text
> input method, I am able to find the videos I want to watch on YouTube or set
> my destination on Google Maps without feeling awkward or silly because of
> the need to have a sighted person around; basically, it promotes privacy.
> Of course, there will be limited speech from the screen reader when using
> other apps outside of Mobile Accessibility itself, and yet the venture of
> exploring what I can do with Android is still quite exhilarating.
> In addition to using the voice input function with Mobile Accessibility,
> there is also an app from Google called Voice Search if one does not prefer
> to use touch-screen typing.
> As always, it is recommended to test voice recognition in the settings in
> order for the phone to "hear" your voice properly.
> I hope this will help comfort some of the concerns regarding T-mobile and
> Android for those of you who are seeking new phones.
> 
> C.C. Alan
> 
> -----Original Message-----
> From: electronics-talk-bounces at nfbnet.org
> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Jenny Keller
> Sent: Tuesday, May 01, 2012 8:32 AM
> To: Discussion of accessible electronics and appliances
> Subject: [Electronics-talk] T Mobile and accessibility
> 
> Hi all,
> 
> I just wanted to let you know that you need to seriously consider switching
> to T mobile.  I have been battling with them since before the 23rd of last
> month about getting me an accessible phone, and they've sent me four wrong
> phones that weren't accessible at all.  I finally told them to cancel my
> account because they would tell me, for example, that  a particular phone
> had a directional pad on the qwerty keyboard, and I'd get the phone and no
> dice.
> 
> I know they have a thing with the NFB, but they have done nothing but give
> me a hard time the whole time I've dealt with them.  
> 
> I'm sticking with AT&T even though it's 80 dollars more expensive, because I
> can get accessible phones without hassel.
> 
> Just wanted to put that warning out there.
> 
> Jenny
> On May 1, 2012, at 7:31 AM, Beverly Hunter wrote:
> 
>> The iPhone already has voiceover. I don't really understand your question.
>> 
>> 
>> ----- Original Message ----- From: "Debbie Eifler" <edebgiggles at aol.com>
>> To: <Electronics-talk at nfbnet.org>
>> Sent: Friday, April 27, 2012 9:37 PM
>> Subject: [Electronics-talk] IPhone
>> 
>> 
>> I am new to this chat and I was wondering which voice assistant works the
> best?  I do not have an iPhone 4 yet so I downloaded Jenny and I am
> disappointed with it I hear Siri is good.  What do you all think. Debbie
>> 
>> 
>> Sent from my iPhone
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