[Electronics-talk] T Mobile and accessibility

Jenny Keller jlperdue3 at gmail.com
Wed May 2 21:50:09 UTC 2012 

As I've said before, that phone is a dinosaur and T Mobile needs to get on the ball, or give it up.

Jenny
On May 1, 2012, at 4:32 PM, Walter Cone wrote:

> Actually the only reason they did a partnership with Tmobile is so they
> would give an inducement to sell the KNFB reader mobile phone.
> 
> 
> -----Original Message-----
> From: electronics-talk-bounces at nfbnet.org
> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Jude DaShiell
> Sent: Tuesday, May 01, 2012 5:05 PM
> To: Discussion of accessible electronics and appliances
> Subject: Re: [Electronics-talk] T Mobile and accessibility
> 
> You think maybe they need braille? :>On Tue, 1 May 2012, Jenny Keller
> wrote:
> 
>> Yep, you got that right.  
>> 
>> I'm just saying, that the NFB aught to think about their partnership with
> them as they are not very accessible and don't have any knowledge of the
> simplest things, that don't have to do with accessibility, even the specs on
> the phones that they have in stock.  They aught to be able to read to tell
> if the phone has a directional pad or a qwerty keyboard or such as that.
> It's all about whether they can even read.
>> 
>> I'm surprised the NFB even has anything to do with them due to the lack of
> knowledge even about whether a phone has a directional pad.  Something so
> simple that they should be able to read on the description of the phone on
> the computer.  I'm not asking them to know about accessibility options for
> mobile accessability, just the details of what the phone has on it as far as
> a directional pad.
>> 
>> You don't have to know anything about accessability to know that if you
> are running a reputable company that cares at all about any of its
> customers.
>> 
>> Jenny
>> On May 1, 2012, at 12:48 PM, fred olver wrote:
>> 
>>> Well, you get what you pay for. If you're looking for the best 
>>> bargain in town, you're probably going to get it. These folks are 
>>> not payed to know about accessability, they're payed to sell phones 
>>> to whomever wants to buy one, never mind what the customers' needs are.
>>> 
>>> Fred Olver
>>> 
>>> ----- Original Message -----
>>> From: "Jenny Keller" <jlperdue3 at gmail.com>
>>> To: "Discussion of accessible electronics and appliances" 
>>> <electronics-talk at nfbnet.org>
>>> Sent: Tuesday, May 01, 2012 12:10 PM
>>> Subject: Re: [Electronics-talk] T Mobile and accessibility
>>> 
>>> 
>>>> I totally understand that one.  But when I'm told that a phone has 
>>>> a directional pad and querty keyboard, and when I get it, it's a 
>>>> touch screen only, and then, they keep telling me that phones have 
>>>> directional pads and such and they don't, I get pretty upset.  they 
>>>> aught to know which ones do and don't have various features.  I 
>>>> know they don't know about accessibility for the blind, but when 
>>>> they tell me outright lies to get me to try a phone, it's unexceptable.
>>>> 
>>>> Now, they want me to try the HTC 1S which I'm told is accessible 
>>>> because it has Ice Cream Sandwich on it, I won't do it because HTC 
>>>> phones have so much other junk on it that I have heard from other 
>>>> people who have had experience with them that it's not worth the
> hastle.
>>>> 
>>>> When a company can't give me the correct information about the 
>>>> phone itself, whether it has a directional pad, optical pad, qwerty 
>>>> keyboard, etc, that's pretty bad.
>>>> 
>>>> AT&T at least has an accessibility department and you can upgrade 
>>>> to an I phone when you have an upgrade available.
>>>> 
>>>> Just my opinion though.
>>>> 
>>>> Jenny
>>>> On May 1, 2012, at 11:26 AM, Dr. Denise M Robinson wrote:
>>>> 
>>>>> Just a head's up. The people in the phone companies know little 
>>>>> about accessibility features--but many of you know this already. 
>>>>> It will be a rare person at the companies who can help.
>>>>> The motto I use is: I figure it out myself and ask everyone I can 
>>>>> about their success or failure, then I call and tell the company what
> I need.
>>>>> You will save yourself hours of headaches with this approach 
>>>>> Denise
>>>>> 
>>>>> On Tue, May 1, 2012 at 8:32 AM, Jenny Keller <jlperdue3 at gmail.com>
> wrote:
>>>>> 
>>>>>> Hi all,
>>>>>> 
>>>>>> I just wanted to let you know that you need to seriously consider 
>>>>>> switching to T mobile.  I have been battling with them since 
>>>>>> before the 23rd of last month about getting me an accessible 
>>>>>> phone, and they've sent me four wrong phones that weren't 
>>>>>> accessible at all.  I finally told them to cancel my account 
>>>>>> because they would tell me, for example, that  a particular phone 
>>>>>> had a directional pad on the qwerty keyboard, and I'd get the 
>>>>>> phone and no dice.
>>>>>> 
>>>>>> I know they have a thing with the NFB, but they have done nothing 
>>>>>> but give me a hard time the whole time I've dealt with them.
>>>>>> 
>>>>>> I'm sticking with AT&T even though it's 80 dollars more 
>>>>>> expensive, because I can get accessible phones without hassel.
>>>>>> 
>>>>>> Just wanted to put that warning out there.
>>>>>> 
>>>>>> Jenny
>>>>>> On May 1, 2012, at 7:31 AM, Beverly Hunter wrote:
>>>>>> 
>>>>>>> The iPhone already has voiceover. I don't really understand your
>>>>>> question.
>>>>>>> 
>>>>>>> 
>>>>>>> ----- Original Message ----- From: "Debbie Eifler" 
>>>>>>> <edebgiggles at aol.com>
>>>>>>> To: <Electronics-talk at nfbnet.org>
>>>>>>> Sent: Friday, April 27, 2012 9:37 PM
>>>>>>> Subject: [Electronics-talk] IPhone
>>>>>>> 
>>>>>>> 
>>>>>>> I am new to this chat and I was wondering which voice assistant 
>>>>>>> works
>>>>>> the best?  I do not have an iPhone 4 yet so I downloaded Jenny 
>>>>>> and I am disappointed with it I hear Siri is good.  What do you 
>>>>>> all think. Debbie
>>>>>>> 
>>>>>>> 
>>>>>>> Sent from my iPhone
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>>>>>> 
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>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> Denise
>>>>> 
>>>>> Denise M. Robinson, TVI, Ph.D.
>>>>> CEO, TechVision, LLC
>>>>> Specialist in Technology/Training/Teaching for blind/low vision
>>>>> 509-674-1853
>>>>> 
>>>>> Website with hundreds of informational articles & lessons on PC, 
>>>>> Office products, Mac, iPad/iTools and more, all done with
>>>>> keystrokes: www.yourtechvision.com
>>>>> 
>>>>> "The person who says it cannot be done, shouldn't interrupt the 
>>>>> one who is doing it." --Chinese Proverb
>>>>> 
>>>>> Computers are incredibly fast, accurate, and stupid: humans are 
>>>>> incredibly slow, inaccurate and brilliant; together they are 
>>>>> powerful beyond imagination.
>>>>> --Albert Einstein
>>>>> 
>>>>> It's kind of fun to do the impossible.
>>>>> --Walt Disney
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>>>> 
>>>> 
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>> 
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>> 
> 
> ----------------------------------------------------------------
> Jude <jdashiel-at-shellworld-dot-net>
> <http://www.shellworld.net/~jdashiel/nj.html>
> 
> 
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