[Electronics-talk] Telephone "Star" commands:
Gene Coulter
escoulter at centurytel.net
Tue Aug 6 00:51:27 UTC 2013
Here is information from CenturyLink that I scanned a while back .
Unforetunately I never corrected scanning errors , but HTH
Gene
*66 Busy Redial
4
Avoid redialing busy telephone numbers.
Call Forwarding
5
You'll always keep in touch when you're on the move
by forwarding your calls wherever you go.
• Variable Call Forwarding
5
• Fixed Call Forwarding
7
Distinctive Ring
9
Offers the flexibility of two phone numbers for your
single line, each with its own special ring.
*69 Call Return
10
Calls back the last number that called you.
Cancel Call Waiting
10
Avoid Call Waiting interruptions as needed.
Anonymous Call Rejection
11
Avoid calls from people who don't identify themselves
on Caller ID.
Call Screening Services
11
?63 Selective Call Forwarding
1 2
Forwards calls from specific phone numbers to the
number of your choice.
?64 Selective Call Acceptance
13
Screen your calls and only allow certain numbers to
ring through.
?60 Selective Call Rejection
13
Prevent calls from certain phone numbers.
VIP Alert
14
Identifies preferred callers with a special ring.
Speed Call (8 or 30)
15
Create a list of phone numbers that can be called by
using a one or two-digit code.
Quick Reference Card Inside Back
Cover
Before you begin
Here are a few tips to assist you in using this guide:
? The touch call pad is the numbered push-button pad you use to dial
telephone numbers.
? The hookswitch is the button that disconnects your call when you hang
up the telephone. When the instructions read, "press and release the
hookswitch," hold the hookswitch down for more than one second.
? If your telephone has a "flash" button, you can press that instead of
the hookswitch.
? If your telephone has a pulse/tone switch, place the switch on "tone"
for touch call service.
? When using some calling services, you will be instructed to press
either the # or the # key. These keys are located beside the 0 on a touch
call pad.
Caller ID
Find out who's calling before you answer the telephone. Caller ID displays
the telephone number and/or name and number of the caller on a special
display unit.
1. Wait for one full ring.
2. Look at your Caller ID display unit for the telephone number
and/or name and number associated with the incoming call.
NOTES ABOUT CALLER ID:
? A Caller ID display unit is a separate piece of equipment that is
required for this service. Display units vary in design and features. More
information on the purchase of Caller ID display units is available through
your local Customer Contact Center.
? If you have Call Waiting, Caller ID doesn't display information for any
calls that come through when you're on the telephone unless you have Call
Waiting ID on your line and compatible equipment.
? If your caller is using a privacy feature, the Caller ID display may read
"Private Number" instead of the caller's name/ number.
Some calls may show "Out-of-Area" instead of the caller's
name/number because the calling information was not
received.
The name displayed is based on the listing in the CenturyTel
database.
Call Waiting
Talk on the telephone for as long as you want without worrying about missing
a call. Call Waiting alerts you to a second incoming call when you are on
the telephone. You will hear a Call Waiting tone during a call and the
person calling will hear normal ringing until you answer.
? When you hear the Call Waiting tone, you have several options:
? End the original call and answer the waiting call.
• Hang up and the telephone will ring with the second caller.
? Place the original call on hold and answer the waiting call.
• Press and release the hookswitch to put the first person on hold and
answer the second call. You can alternate between the two calls and both
conversations will remain private.
? Ignore the Call Waiting tone and use *69 Call Return to identify the
second caller once you have finished the original call.
? Ignore the Call Waiting tone and let the second call forward to Voice
Mail (if selected) or another number (if you have set up Call Forward - No
Answer).
NOTES ABOUT CALL WAITING:
? If the first caller hangs up, you will automatically be connected to the
waiting call within two seconds.
? Call Waiting allows you to have two people on your telephone at the same
time - one on hold and one to whom you are talking. A third caller will hear
a busy signal (the
call may forward to Voice Mail or another number if those services are
activated).
Call Waiting ID
Enjoy the benefits of Caller ID with Call Waiting. Call Waiting ID allows
you to see the telephone number and/or name and number of the incoming
caller when you are on the telephone.
? A Call Waiting tone alerts you to another incoming call.
? See the second caller's name and/or name and number on a special Caller
ID display unit.
? Enjoy your options:
• Put one call on hold while you take another call.
• End one call to take another call.
• Alternate between two calls.
• Ignore the tone until the caller hangs up or the call transfers
to Voice Mail or another number if those services are activated.
NOTES ABOUT CALL WAITING ID:
? You must have Call Waiting and Caller ID activated on your line in
addition to Call Waiting ID.
? Requires a Call Waiting ID compatible display unit.
? See the Caller ID section of this guide for more information.
3-Way Calling
3-Way Calling lets three people at different telephone numbers talk together
at the same time, no matter who placed the first call.
? To Add a Third Person to Your Call:
1. With the first person on the line, press and release the
hookswitch to put the call on hold.
2. Listen for three tones followed by a dialtone.
3. Dial the number of the third person. Once the person answers,
you can talk privately before connecting the person on hold.
Note: If you get a busy signal or no answer when calling the third person,
just press and release the hookswitch twice to continue your original call.
? To bring the person on hold back into the conversation and complete the
3-Way call, press and release the hookswitch for one second and all three of
you will be connected.
? To disconnect, have either person hang up and you can continue a 2-Way
call.
NOTES ABOUT 3-WAY CALLING:
? You may use 3-Way Calling to add another person, no matter
who placed the first call; however, if you hang up, the other two people
will also disconnect.
? When the 3-Way call includes long distance, you pay only for
the call(s) you make.
? Call Waiting does not work during a 3-Way Call.
*66 Busy Redial
Have your telephone automatically redial busy numbers for you. When you
reach a busy number, use *66 Busy Redial to monitor the number you called
and ring you back when the line is available.
? To Use After Dialing a Busy Number:
1. Press and release the hookswitch (or hang up and lift the
handset again).
2. Listen for a dialtone and press #66.
Note: You will hear two normal ringing tones or an announcement If the
called number is still busy, a recording will tell you that your call is
next in line.
3. Hang up.
Note: When the number you called is no longer busy, your telephone will ring
with a distinctive ring (short-short-long ring - ringing tones may vary).
4. Lift the handset and the call will be connected (you will hear a normal
ringing tone).
? To Cancel a Request:
? Listen for a dialtone and press *86.
NOTES ABOUT *66 BUSY REDIAL:
? Only works for calls made to numbers within your defined
calling area.
? The number you called will not ring until you pick up your
telephone.
? If the person you called uses the telephone before *66 Busy
Redial can complete your call, a recording will tell you to hang up and
activate #66 Busy Redial again.
When your telephone notifies you that the line is available
(short-short-long ring tone), you have until the third series of rings to
pick up the telephone, otherwise #66 Busy Redial will try to complete your
call five minutes later. *66 Busy Redial will ring your telephone every five
minutes for up to 30 minutes unless you cancel your request.
Call Forwarding
You'll always keep in touch when you're on the move by forwarding your calls
wherever you go. You may select from two types of Call Forwarding services:
Variable and Fixed.
Variable (V)
? Variable Call Forwarding allows you to establish and change the number to
where your calls will be forwarded. You are responsible for service
activation and deactivation as well as re-establishing the forwarded
telephone number destination upon interruption of "variable" Call Forwarding
service.
CALL FORWARDING - ALL CALLS (V)
ALL incoming calls are forwarded to a telephone number that you have chosen
and can be changed at any time.
? To Forward Incoming Calls:
1. Listen for a dialtone and press #72.
2. At the tone, dial the telephone number to which you want your
calls forwarded.
3. When the call is answered, the service has been activated.
Note: If the call is not answered, hang up and repeat the above steps within
two minutes. When the number you are forwarding to rings, you can hang up
and the feature is activated.
? To Turn the Service OFF:
? Listen for a dialtone and press #73.
Note: Two short tones indicate that you have turned Call Forwarding - All
Calls (V) OFF.
NOTES ABOUT CALL FORWARDING - ALL CALLS (V):
? If you forward calls to a long distance telephone number, you will incur
long distance charges for each completed call.
? In most areas, a brief tone followed by a dialtone indicates the service
is ON. You will hear this tone until you turn the service OFF.
? To confirm Call Forwarding is ON, press #72. If ON, you will hear a fast
busy tone.
If OFF, you will hear a normal dialtone.
? You cannot answer calls when Call Forwarding - All Calls (V) is ON. You
will hear one short ring each time a call forwards. This is to remind you
the service is ON. You can, however, place calls as usual.
CALL FORWARD - BUSY (V)
When you are on the telephone, incoming calls will be forwarded to any
telephone number you select, and you may change the forwarding number at any
time.
? To Forward Incoming Calls:
1. Listen for a dialtone and press #90.
2. At the tone, dial the telephone number to which calls are to be
forwarded.
3. When the call is answered, the service is activated.
Note: If the call is not answered, hang up and repeat the above steps within
two minutes. When the number you are forwarding to rings, you can hang up
and the feature is activated.
? To Turn the Service OFF:
? Listen for a dialtone and press #91.
CALL FORWARD - NO ANSWER (V)
Incoming calls are forwarded to any telephone number you select only when
you choose not to answer (or are unavailable to answer) your telephone, and
you may change the forwarding number at any time.
? To Forward Unanswered Calls:
1. Listen for a dialtone and press #92.
2. At the tone, dial the telephone number to which calls are to be
forwarded.
3. When the call is answered, the service is activated.
? To Turn the Service OFF:
? Listen for a dialtone and press *93.
CALL FORWARD - BUSY/NO ANSWER (V)
When you choose not to answer incoming calls or when you are on the
telephone, incoming calls are forwarded to any telephone you choose. You may
change the forwarding number at any time. You may turn one or both features
at the same time ON or OFF simply by following the steps below.
? To Forward Unanswered Calls:
1. Listen for a dialtone and press *90 and *92.
2. At the tone, dial the telephone number to which calls are to be
forwarded.
3. When the call is answered, the service is activated.
? To Turn the Service OFF:
? Listen for a dialtone and press *91 and *93.
NOTES ABOUT CALL FORWARD - BUSY AND/OR NO ANSWER (V):
? You can turn one or both of these services ON or OFF anytime.
? You must activate the service by using both codes.
? You can make and receive calls when services are ON.
? If you also subscribe to Call Forwarding - All Calls (V), the Busy/No
Answer options will not work until Call Forwarding - All Calls (V) is turned
OFF.
? If you forward calls to a long distance telephone number, you will incur
long distance charges for each completed call.
Fixed (F)
? Fixed Call Forwarding allows you to provide a preset number, to
CenturyTel, to forward your calls. Service activation and deactivation is
the responsibility of the customer.
CALL FORWARDING - ALL CALLS (F)
ALL incoming calls are forwarded to a pre-set telephone number that you
selected when you ordered your Call Forwarding service. (To change the
pre-set forwarding number, you must call your local Customer Contact
Center.)
? To Forward Calls to the Pre-set Telephone Number:
1. Listen for a dialtone and press #41.
2. At the tone, the feature is turned ON.
? To Turn the Service OFF:
? Press *43.
NOTES ABOUT CALL FORWARD - ALL CALLS (F):
? You must activate the service by using the code to turn the feature ON.
? If you forward calls to a long distance telephone number, you will incur
long distance charges for each call forwarded.
? You cannot answer calls when Call Forward - All Calls (F) is ON. You will
hear one short ring each time a call forwards. This is to remind you the
service is ON. You can, however, make calls normally when Call Forward - All
Calls (F) is ON.
CALL FORWARD - BUSY (F)
When your telephone line is busy, your incoming calls are permanently
forwarded to a pre-set telephone number you selected when you ordered your
Call Forwarding service.
CALL FORWARD - NO ANSWER (F)
Unanswered calls are permanently forwarded to a preset telephone number you
selected when you ordered your Call Forwarding service. Your telephone rings
about 4 times before the call is forwarded.
CALL FORWARD - BUSY/NO ANSWER (F)
When your telephone line is busy or not answered, your calls are permanently
forwarded to a pre-set telephone number you selected when you ordered your
Call Forwarding service.
Note: If you also subscribe to Call Forwarding - All Calls (V), Call Forward
Busy/No Answer (F) will not work until Call Forwarding - All Calls (V) is
turned OFF
NOTES ABOUT CALL FORWARD - BUSY, NO ANSWER AND BUSY/NO ANSWER (F):
? If you forward calls to a long distance telephone number, you will incur
long distance charges for each call forwarded.
? You can make and receive calls when Call Forward - Busy, No Answer and
Busy/No Answer (F) is on.
? If you also subscribe to Call Forwarding - All Calls (V), Call Forward
Busy/No Answer (F) will not work until Call Forwarding - All Calls (V) is
turned OFF.
Distinctive Ring
Gives you one additional telephone number with its own distinctive ring on
your existing telephone line. You can have one number for yourself and the
other for your children, roommate, fax machine, or another you choose. The
special ring will let you know who the call is for before you answer. You
may list an additional name with your Distinctive Ring telephone number in
your local directory at no additional cost.
? Ring Tones:
• Main Number - one long ring (normal).
• Distinctive Ring Number - two short rings. Note: The person calling
either number will hear a normal ring tone.
? Business customers who choose Distinctive Ring may list both numbers in
the classified section (Yellow Pages) of the directory at no additional
cost. Business directory listings cannot be used for a residential line.
? Distinctive Ring is compatible with all calling services.
? Special interactions are:
• If you subscribe to Call Waiting, it will work on both numbers. You can
tell which number the Call Waiting call is for by the number of tones you
hear - calls to the Distinctive Ring number will have two Call Waiting
tones.
Note: Call Waiting tones for VIP Alert and Distinctive Ring are the same.
You will not be able to tell them apart.
If you use Cancel Call Waiting, callers to either number will
hear a normal busy signal (or transfer to Voice Mail if this
service is activated).
If you activate Call Forwarding, calls to either number will be
forwarded.
If you use any service with a list (*60 Selective Call Rejection,
Speed Call (8 or 30), *64 Selective Call Acceptance, *63
Selective Call Forwarding and VIP Alert), the special list is
shared by both numbers and is treated the same.
9 Call Return
Automatically dial the last number that called you. *69 Call Return can be
used to return a call whether you answered it or not, even if it was on Call
Waiting.
? When You Miss a Call:
? Listen for a dialtone and press *69 (recording may provide additional
instructions).
? To Cancel (if line is busy):
? Listen for a dialtone and press *89.
NOTES ABOUT *69 CALL RETURN:
? Only works on calls within your defined calling area.
? If you choose to return a call and the number is busy, #69 Call Return
will place your call next in line. In most cases, your telephone will ring
with a series of short-short-long rings when the number you called is no
longer busy.
Cancel Call Waiting
Avoid Call Waiting interruptions for the duration of a call you are on or
about to make.
? To Cancel Call Waiting Before Placing a Call:
1. Listen for a dialtone and press *70.
2. Dial the telephone number.
CenturyTel
? To Cancel Call Waiting During a Call:
1. Press and release the hookswitch.
2. Press *70.
Note: You will automatically reconnect to your call.
NOTES ABOUT CANCEL CALL WAITING:
? Cancel Call Waiting works only for the length of the call. Call Waiting
returns to your telephone automatically when you hang up.
? In some areas, you can only use Cancel Call Waiting before placing a
call. If you try to use it during a call, you will hear a rapid busy signal.
Anonymous Call Rejection
Avoid calls from anyone who blocks their name and number from appearing on
Caller ID. Blocked callers hear a message that instructs them to remove
their blocking and call again.
? To Turn the Service ON:
Listen for a dialtone and press *77.
Note: A recording or confirmation tone will tell you that your Anonymous
Call Reject is ON.
? To Turn the Service OFF:
Listen for a dialtone and press *87.
Note: A recording or confirmation tone will tell you that your Anonymous
Call Reject is OFF.
Call Screening Services
Each of the four Call Screening Services listed below allows you to set up a
separate list of up to 12 telephone numbers from within your defined calling
area.
1. *63 Selective Call Forwarding
2. *64 Selective Call Acceptance
3. *60 Selective Call Rejection
4. VIP Alert
These four calling services screen your incoming calls by using your
special list of telephone numbers. You may change each list of telephone
numbers at any time. You may also turn any of these services ON or OFF and
each list is saved for use when needed.
NOTES ABOUT CALL SCREENING SERVICES:
? The first time you use each Call Screening Service, a recording will teli
you how to turn the service ON.
? Once you are familiar with the instructions, you may interrupt the
recording at any time by entering the desired code or telephone number.
? In some areas, calls made through the operator cannot be screened.
*63 Selective Call Forwarding
*63 Selective Call Forwarding lets you choose which calls should be
forwarded when you are away from your home or office. Only calls from
numbers on your *63 Selective Call Forwarding list will forward.
> To Turn ON/OFF/Update List:
1. Listen for a dialtone and press *63.
2. A recording will provide detailed instructions on how to turn
?63 Selective Call Forwarding ON or OFF, and how to change or review your
list. The telephone numbers you enter on your *63 Selective Call Forwarding
list will be repeated to you.
Note: In some areas, press *S3 to turn OFF Selective Call Forwarding.
NOTES ABOUT *63 SELECTIVE CALL FORWARDING:
? If your #63 Selective Call Forwarding list is full, you must erase one
number before you can add another.
? You may forward calls to any local or long distance number. If you
forward calls to a long distance telephone number, you will incur long
distance charges for the duration of each completed call.
? When #63 Selective Call Forwarding is ON and a call forwards:
You will hear one short ring.
You cannot answer a forwarded call at your telephone.
The number to which you have forwarded your calls will
ring normally.
All other calls not on your *63 Selective Call Forwarding
list will ring your telephone with normal ringing and can
be answered.
If you also have Call Forwarding turned ON, all other
calls from telephone numbers not on your #63 Selective
Call Forwarding list will forward to the number you have
chosen as the Call Forward destination.
*64 Selective Call Acceptance
Avoid interruptions without missing important calls. Use #64 Selective Call
Acceptance to screen your calls and only allow certain numbers to ring
through (program up to 12 numbers at a time). Any callers not on your list
will hear a recording saying you are not presently accepting calls.
? To Turn ON/OFF/Update List:
1. Listen for a dialtone and press #64.
2. A recording will provide detailed instructions on how to turn
#64 Selective Call Acceptance ON or OFF, and how to change or review your
list. The telephone numbers you enter on your #64 Selective Call Acceptance
screening list will be repeated to you.
NOTES ABOUT #64 SELECTIVE CALL ACCEPTANCE:
? If your *64 Selective Call Acceptance list is full, you must erase one
number before you can add another.
? *64 Selective Call Acceptance will turn OFF automatically if there are no
telephone numbers on your list.
D Selective Call Rejection
Use #60 Selective Call Rejection to avoid calls from specific numbers (block
up to 12 numbers at a time). Blocked callers hear a message that says you
are not presently accepting calls.
? To Turn ON/OFF/Update List:
1. Listen for a dialtone and press *60.
2. Listen to recorded instructions for blocking options. The
telephone numbers you enter on your "blocked" list will be repeated to you.
3. The number of the last person who called you may be added to
your "blocked" list even if you do not know the number (follow recorded
instructions).
Note: In some areas, press *80 to turn OFF #60 Selective Call Rejection.
NOTES ABOUT *60 SELECTIVE CALL REJECTION:
? Calls made to you from outside your defined calling area or through the
operator may not be blocked.
? If your "blocked" list is full, you must erase one number before you can
add another.
Vip Alert
Identify special callers by the sound of the ring. Program your VIP Alert
screening list with the numbers of preferred callers (program up to 12
numbers at a time) and your telephone will identify them with a special ring
(short-long-short) when they call.
? To Turn ON/OFF/Update List:
1. Listen for a dialtone and press *61.
2. A recording will provide detailed instructions on how to turn
VIP Alert ON or OFF, and how to change or review your list. The telephone
numbers you enter on your VIP Alert screening list will be repeated to you.
Note: In some areas, press *82 to turn OFF VIP Alert.
NOTES ABOUT VIP ALERT:
? If your VIP Alert list is full, you must erase one number before you can
add another.
? VIP Alert will ring your telephone with a series of short-long- short
rings when the number of the caller matches one of the numbers on your VIP
Alert screening list.
? Any calls made to you from outside your defined calling area or through
the operator will ring normally.
Speed Call (8 Or 30)
Speed Call (8 or 30) allows you to create a list of telephone numbers that
can be called by using a one or two-digit code.
? To Create Your Speed Call List:
1. Assign a code to each of the telephone numbers.
2. Listen for a dialtone and press 74# for Speed Call 8 or
Listen for a dialtone and press 75# for Speed Call 30.
3. Wait for a second dialtone, then dial the code you want to
assign and the telephone number you want the code to represent.
4. Listen for two brief tones to confirm that your number has
been accepted; hang up or wait for a dialtone.
5. Repeat steps 2 through 4 to add each number to your Speed
Call list or to change an existing number.
? For Speed Call 8, assign a one-digit code (2-9)
? Example: 2 (code) 555-1234 (telephone number) or 2 (code)!-123-555-1234
(long distance number)
? For Speed Call 30, assign a two-digit code (20 - 49)
? Example: 20 (code) 555-1234 (telephone number)
or 20 (code) 1-123-555-1234 (long distance number)
? To Call a Number on Your Speed Call List:
1. Dial the assigned code for the number you want to call.
2. Press #.
Note: The number will be dialed for you after a short pause.
NOTES ABOUT SPEED CALL:
? When saving a long distance number, enter 1 and the area code
followed by the telephone number.
? The maximum number of digits you can program per telephone
number is 28 (to allow for access codes, area code, and telephone number).
Quick Start
FEATURE
ACTIVATE
CANCEL
Call Waiting
hookswitch (or flash)
3-Way Calling
hookswKch (or flash)
?66 Busy Redial
?66
*86
Call Forwarding (Variable) All Calls Busy No Answer Busy/No Answer
*72 *90 *92 ?90 + *92
?73 *91 ?93 ?91 + *93
Call Forwarding (Fixed) All Calls
*41
*43
?69 Call Return
?69
*89
Cancel Call Waiting
*70
hang up
Anonymous Call Rejection
?77
*87
*63 Selective Call Forwarding
?63
*64 Selective Call Acceptance
?64
?60 Selective Call Rejection
*60
VIP Alert
?61
Speed Call 8
74#
Speed Call 30
75#
Residential Customers
1.800.201.4099
Business Customers
1.800.201.4102
CENJVRYrEL Personal
touch ran advanced
communications
From: Donald Moore
Sent: Monday, August 05, 2013 7:33 PM
To: 'Discussion of accessible electronics and appliances'
Subject: Re: [Electronics-talk] Telephone "Star" commands:
I was having an issue with my Century Link Landline.
-----Original Message-----
From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Poppa Bear
Sent: Monday, August 05, 2013 4:09 PM
To: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] Telephone "Star" commands:
What kind of phone?
----- Original Message -----
From: "Donald Moore" <moore at donaldmoore.org>
To: "'Discussion of accessible electronics and appliances'"
<electronics-talk at nfbnet.org>
Sent: Monday, August 05, 2013 11:32 AM
Subject: [Electronics-talk] Telephone "Star" commands:
> I'm looking for a list of the "*" commands for use on a phone.
> Occasionally
> if you hit the wrong ones, you get some really undesired results and it's
> a
> challenge to know how to fix it.
>
> Thanks in advance.
>
>
> _______________________________________________
> Electronics-talk mailing list
> Electronics-talk at nfbnet.org
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> To unsubscribe, change your list options or get your account info for
> Electronics-talk:
>
http://nfbnet.org/mailman/options/electronics-talk_nfbnet.org/heavens4real%4
0gmail.com
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