[Electronics-talk] cable access

Sun Jan 5 19:44:41 UTC 2014

Pam, I just checked the Time Warner channel lineup for Manhattan using NFB 
Newsline, and the Music Choice channels, channels 601-647, they list are out 
of sync with the actual Music Choice channel lineup I receive on my two TV 
sets.  It has been this way for about six weeks now.  Time Warner is 
constantly shifting channels around without notice, and it is almost 
impossible to find anything, even for a sighted viewer.

Gerald

----- Original Message ----- 
From: "Pamela Dominguez" <geodom at optonline.net>
To: "Discussion of accessible electronics and appliances" 
<electronics-talk at nfbnet.org>
Sent: Sunday, January 05, 2014 1:46 PM
Subject: Re: [Electronics-talk] cable access

> That's very strange, since I've been at a friend's house in Manhattan and 
> I've used newsline to check out stuff on their time warner and from what I 
> have seen, the channel lineups and show times and everything were okay. 
> If you use the number three and go up channel by channel, you can 
> sometimes see several places where a channel might be, so you pick the 
> right one.  Pam.
> ----- Original Message ----- 
> From: "Gerald Levy" <bwaylimited at verizon.net>
> To: "Discussion of accessible electronics and appliances" 
> <electronics-talk at nfbnet.org>
> Sent: Sunday, January 05, 2014 10:25 AM
> Subject: Re: [Electronics-talk] cable access
>
>
>>
>> Well, here in Time Warner territory in Manhattan, the NFB Newsline cable 
>> guide is a big fat waste of time because their channel lineup listings 
>> are totally out of sync with the actual channel lineup on my cable 
>> system. Indeed, Time Warner's own onscreen and web site channel guides 
>> are out of sync with the actual channel lineup, and the brain-dead bozos 
>> in customer service apparently don't understand this.  A few weeks ago, 
>> Time Warner rearranged all the Music Choice channels, but didn't bother 
>> to update their channel guide to accurately reflect these changes.  So 
>> for instance, both the NFB Newsline and Time Warner channel lineups list 
>> the Jazz channel as being on channel 644, when in reality it is actually 
>> on channel 641, and many of the other Music Choice channels are not where 
>> they are supposed to be,either.  The nitwit I spoke to in their customer 
>> support department didn't seem to know what I was talking about when I 
>> called to inquire about this, but that is understandable in view of the 
>> fact that he spoke with an Indian accent and was probably based somewhere 
>> overseas in a bunker.  Now I have no idea of which musical genre is 
>> playing on which channel unless I get sighrted help.  And now rumor has 
>> it that Time Warner may merge with Comcast to create an even bigger mess. 
>> Unbelievable
>>
>> Gerald
>>
>> .
>> ----- Original Message ----- 
>> From: "Pamela Dominguez" <geodom at optonline.net>
>> To: "Discussion of accessible electronics and appliances" 
>> <electronics-talk at nfbnet.org>
>> Sent: Sunday, January 05, 2014 9:44 AM
>> Subject: Re: [Electronics-talk] cable access
>>
>>
>>>I use newsline's TV guide to find out what's on and put it on, or, like 
>>>you, channel surf.  I have, occasionally, gotten stuck in something I 
>>>need help out of, but not often.  Pam.
>>>
>>> -----Original Message----- 
>>> From: Poppa Bear
>>> Sent: Saturday, January 04, 2014 11:59 PM
>>> To: Discussion of accessible electronics and appliances
>>> Subject: Re: [Electronics-talk] cable access
>>>
>>> I'm old school, I just channel surf untill I hear something that 
>>> intrests
>>> me, but then again, I am always so busy that I only sit in front of a TV 
>>> for
>>> about two hours a week.
>>> ----- Original Message ----- 
>>> From: "Ashley Bramlett" <bookwormahb at earthlink.net>
>>> To: "Discussion of accessible electronics and appliances"
>>> <electronics-talk at nfbnet.org>
>>> Sent: Saturday, January 04, 2014 7:20 PM
>>> Subject: Re: [Electronics-talk] cable access
>>>
>>>
>>>> Hi sandy,
>>>> same situation.
>>>> If I hit a wrong button on the remote, it goes into some weird menu or 
>>>> mode. Sometimes, turning off the tv and turning back on resets it.
>>>> Other times, you just need to get out of the menu. I need sighted help 
>>>> then.
>>>>
>>>> I see no way to have access independently which means if I lived alone, 
>>>> it would be difficult to have tv.
>>>> It seems like I need assistance for the menus for one reason or another 
>>>> very often.
>>>>
>>>> Ashley
>>>>
>>>> -----Original Message----- 
>>>> From: Sandy
>>>> Sent: Saturday, January 04, 2014 10:47 PM
>>>> To: Discussion of accessible electronics and appliances
>>>> Subject: Re: [Electronics-talk] cable access
>>>>
>>>> Hi Ashley,
>>>>
>>>> I took on my dad's directv account and am alone.  No, the guides and 
>>>> all of
>>>> that I cannot access; now I subscribe to Newsline and I have created a
>>>> favorites list so listen to that to see some programs I might want.  My
>>>> friend is alone, with really poor sight, and still uses the DVR from 
>>>> Comcast
>>>> cable and can use some sort of guide.  Tbhe worst for me is if I hit 
>>>> some
>>>> button and then get no stations.  At times I can experiment and fix it 
>>>> and
>>>> othwer times I must wait for sighted help.
>>>>
>>>>
>>>> Sandy
>>>>
>>>> --------------------------------------------------
>>>> From: "Ashley Bramlett" <bookwormahb at earthlink.net>
>>>> Sent: Saturday, January 04, 2014 9:56 PM
>>>> To: "Discussion of accessible electronics and appliances"
>>>> <electronics-talk at nfbnet.org>
>>>> Subject: [Electronics-talk] cable access
>>>>
>>>>> Hi all,
>>>>>
>>>>> I’d like to have a tv when I’m on my own. For now, I can get 
>>>>> assistance with our cable tv options when someone is available.
>>>>> Actually, we have fios now.
>>>>>
>>>>> Obviously, I can manipulate the remote; the buttons are tactile.
>>>>> I can even see the name of a tv program when looking fairly close to 
>>>>> the screen; but reading long menus would not be possible.
>>>>>
>>>>> However, much stuff is on screen in this digital age.
>>>>>
>>>>> Is it possible to have cable or verizon fios when living alone?
>>>>> I see no way we can access those menus.
>>>>> In essense you have limited access and pay full price. Would you pay 
>>>>> for it without accessing much of its features?
>>>>>
>>>>> I’ll just state some features and see if they are accessible somehow. 
>>>>> Maybe you all use aps.
>>>>> All are on screen, and therefore seem inaccessible.
>>>>>
>>>>> 1. the tv guide
>>>>> 2. on demand tv
>>>>> 3. the dvr function
>>>>> 4. ordering movies
>>>>> 5. any statements about station outages.
>>>>>
>>>>> Do any providers have talking menus or large print ones? Do any of 
>>>>> them provide braille information to you?
>>>>> How has the company accomodated you, if at all?
>>>>>
>>>>> Thanks.
>>>>> Ashley
>>>>> _______________________________________________
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>>>>
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>>
>>
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