[Electronics-talk] Cable, SAP, and 21st Century Communications Accessibility

[Pamela Dominguez]

Yes, we have Cablevision here on Long Island, and they don't have a clue 
about much.  Pam.

-----Original Message----- 
From: Tracy Carcione via Electronics-talk
Sent: Monday, July 07, 2014 11:39 AM
To: Ray Foret Jr ; Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] Cable, SAP,and 21st Century Communications 
Accessibility

And, if they do, I'd switch to Comcast in a minute, except, of course, I
can't, since Cablevision is the only cable company allowed in my town.  I
gotta agree with Gerald; the whole system is crooked.
Tracy

----- Original Message ----- 
From: "Ray Foret Jr via Electronics-talk" <electronics-talk at nfbnet.org>
To: "Gerald Levy" <bwaylimited at verizon.net>; "Discussion of accessible
electronics and appliances" <electronics-talk at nfbnet.org>
Sent: Monday, July 07, 2014 9:22 AM
Subject: Re: [Electronics-talk] Cable, SAP,and 21st Century Communications
Accessibility


> Comcast is about to offer accessibility for their X1 set top box.  I know 
> you don't believe it:  but, it's true.
>
>
> Sincerely,
> the Constantly Barefooted Ray, Still a very happy Mac and iphone user!
> Sent from my Mac, the only computer with full accessibility for the blind 
> built-in!
>
> On Jul 7, 2014, at 6:09 AM, Gerald Levy via Electronics-talk 
> <electronics-talk at nfbnet.org> wrote:
>
>>
>> Unfortunately, there is not much you can do except file a complaint with 
>> the FCC next October, when they will begin accepting complaints regarding 
>> non-compliance with the Telecommunications Act of 2010.  Of course, just 
>> because they will begin accepting complaints does not mean that they will 
>> take any meaningful or decisive action against cable and satellite 
>> companies who are unwilling or unable to make their set-top boxes 
>> accessible.  Indeed, the cable companies are perfectly willing to pay 
>> nominal fines for non-compliance and pass these costs on to their 
>> customers in the form of higher monthly bills as a necessary cost of 
>> doing business.  My cable provider, Time Warner, currently has no plans 
>> to introduce an accessible set-top box anytime in the near future, and 
>> their customer service agents know absolutely nothing about the 
>> availability of such boxes.  They have their customers over a barrel 
>> because if you cancel your service in protest, you will not be able to 
>> receive T
> V reception at all because indoor antennas do not work well for digital 
> TV, and in most cities, the cable companies have sweetheart deals with 
> landlords and property owners that prohibit the installation of rooftop 
> antennas on apartment buildings.  So unfortunately, we blind consumers are 
> getting screwed nine ways to Sunday.
>>
>> Gerald
>>
>>
>> ----- Original Message ----- From: "Tracy Carcione via Electronics-talk" 
>> <electronics-talk at nfbnet.org>
>> To: "Discussion of accessible electronics and appliances" 
>> <electronics-talk at nfbnet.org>
>> Sent: Monday, July 07, 2014 6:50 AM
>> Subject: [Electronics-talk] Cable, SAP,and 21st Century Communications 
>> Accessibility
>>
>>
>>> Our cable provider, Cablevision, informed us they no longer broadcast 
>>> SAP, after we asked them why it wasn't working.  Their phone app is also 
>>> not accessible in any meaningful way, which annoys me a lot.  Every time 
>>> I hear a commercial touting all the wonderful things one can do with 
>>> their marvellous app, I end up yelling at the TV "Unless you're blind!".
>>> Does anyone know how to put some pressure on these idiots?  We have a 
>>> law; how do I make them comply?  File a complaint with the DOJ? I'd 
>>> complain to my Congressman too, but he's a Tea Party Republican who 
>>> probably figures there shouldn't be any regulations or laws about 
>>> business anyway.
>>> Tracy
>>>
>>>
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>>
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>
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