[Electronics-talk] iPhone help requested from an iPhone oldie

[Craig Werner]

Hello, Elizabeth.

The email address "accessibility at apple.com" is monitored by folks at 
Apple who pass accessibility concerns onto developers.  As an iPhone 
veteran, you may know of this address.  Beyond this provision, I know of 
no other recourse except that you might want to join the AppleVis 
community at

http://www.applevis.com

I believe they have a forum devoted to developers.  While these people 
are not Apple employees, they do develop apps and might be able to offer 
you suggestions about channeling your suggestions to those who are in a 
genuine position to act on them.

Craig

On 7/28/2014 9:20 PM, Elizabeth Rene via Electronics-talk wrote:
> Dear list,
>
> Does anyone know how to effectively make recommendations to Apple about design elements in the iPhone that make it harder to use for us?
>
> I'm constantly using my iPhone with VoiceOver, and totally love it.  but two quirks really bother me.
>
> One is that the button used to change keyboard languages is placed on the left of the keyboard, right between the key to toggle from letters to numbers and the key to start dictation.  I frequently use symbols and words from the French, Spanish, and French Canadian keyboards, and I constantly hit the language key accidentally when I want to start dictation or toggle to the number keyboard.  I then have to interrupt my flow of writing and tap through the list of language keyboards I've programmed in, or end up with lines and lines of gibberish.  Sacre Bleu!
>
> All Apple would have to do to cure this problem would be to relocate the language key just to the right of the space bar.  The return key wouldn't be compromised because it's always in the bottom right hand corner of the keyboard, and hard to miss. This would work on the iPad, too.
>
> The other problem, and it may be a bug in the newest iOS release, is that my cursor jumps to the top of my emails while my dictation is being processed.  I won't find out about this until I discover a whole block of beautifully composed text plunked down in the wrong place in my message that I have to destroy and recreate in its rightful spot.  And if I get frustrated trying to catch my iPhone in the act and swear at it, my naughty words can show up on the page as well, since the machine is still "thinking...". Thank goodness this happened only once, and I caught it right away (I always read through and edit my email before hitting the Send button). This cursor-jumping phenomenon is an intermittent sabotage, so I keep wanting to dictate.  Has anyone else experienced this?
>
> How can we blind consumers make ourselves heard to cure such nuissances in this otherwise revolutionary device?
>
> Thanks,
>
> Elizabeth Rene
>
>
>
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