[Electronics-Talk] Question About Voice Guideance and Recording.

Jude DaShiell jdashiel at panix.com
Sun Dec 11 00:30:40 UTC 2016


The other night I was channel surfing with the arrow keys on the side of 
the remote with voice guideance turned on and for some strange reason 
discovered a few things.
First if you start surfing on channel 2 and go down so you wrap around 
to the highest channel numbers you're going to hit unsubscribed channels 
unless you subscribed to the highest tier of service.
Second, voice guideance does not give you the opportunity to subscribe 
to those channels it asks you to wait a moment and the notification 
comes through speaking very fast so it's a cut off message too.
Third sooner rather than later you're going to wipe out.  By wipe out I 
mean everything turns off both tv and set top box and when you try to 
turn them back on you'll find your channels got wiped out of your box 
and you can't turn voice guideance on any more.  Eventually I'll get 
sighted assistance to sort this mess out and set the cable box and TV up 
again but that's why comcast calls voice guideance beta software.  Those 
using voice guideance, especially if you don't have eyes nearby, be 
careful out there and report bugs to comcast accessibility!

On Sat, 10 Dec 2016, Barbara O'Connor via Electronics-Talk wrote:

> Date: Sat, 10 Dec 2016 13:17:24
> From: Barbara O'Connor via Electronics-Talk <electronics-talk at nfbnet.org>
> To: Discussion of accessible home electronics and appliances
>     <electronics-talk at nfbnet.org>
> Cc: Barbara O'Connor <broconnor1972 at comcast.net>
> Subject: Re: [Electronics-Talk] Question About Voice Guideance and Recording.
> 
> Hi Ray, I did adjust the time so we'll see what happens. I won't know until next week as the shows that were affected by the problem or on Wednesday/Thursday. Thanks for your help. I hope it works.
>
> Sent from my iPhone
>
>> On Dec 9, 2016, at 3:59 PM, Ray Foret jr via Electronics-Talk <electronics-talk at nfbnet.org> wrote:
>> 
>> Given your description of what happend to you, I?d advise extending the end time a little.  Best and I think maybe the only way to solve your delema.
>> 
>> I do not believe you will hurt the recording time of the other shows by doing this.
>> 
>> 
>> Sent from my Mac, The Only computer with full accessibility for the blind built-in
>> 
>> Sincerely, The Constantly Barefooted Ray,
>> 
>> Still a very happy Comcast XFinity Voice Guidance, Mac, Verizon Wireless iPhone7+ and Apple TV user!
>> 
>>> On Dec 9, 2016, at 2:52 PM, Barb O'Connor via Electronics-Talk <electronics-talk at nfbnet.org> wrote:
>>> 
>>> Bear with me as I'm going to try to explain this the best I can. I'm sure someone on this list can help me and, if not, I'll call the Comcast line for people with disabilities.
>>> 
>>> I used my Comcast Remote and said, "Sports Jeopardy". It found it for me so I went to the record options and chose new episodes only. I confirmed what I needed to. I started watching and, the episodes that were recorded Sunday Evening from 10:00 PM. to 11:00 PM. Central time were just fine. When it recorded episodes on Wednesday/Thursday, and there were 3 episodes, the timing wasn't correct. Apparently the show that was on before Sports Jeopardy ran over. 
>>> 
>>> As I wanted to watch the episodes in the proper order, I used the right arrow key to get to the first episode. I had to forward through the previous show that apparently ran over and then start watching. Of course, the Jeopardy program ran out of time but when I deleted that episode and moved to the next, it picked up where it left off and I got to see the end of the first recording as well as part of the next Jeopardy. Naturally, when it came to the last episode for the evening, I didn't see the end.
>>> 
>>> I know you can adjust the end time but I hate to do that on the shows that are working alright. Is there anything else I can do so as not to throw off the whole recording process for these shows?
>>> 
>>> I assume, if there isn't, I'm just going to have to extend the time and hope for the best.
>>> 
>>> Thanks for anyone's opinion on this issue. I look forward to your response and, thanks for reading this long email.
>>> 
>>> Barb
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>> 
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