[Electronics-Talk] Cable accessibility

[Gerald Levy]

Time Warner's idea of accessibility is to offer large-button remote control 
units to visually impaired customers on request.  Isn't that swell of them?

Gerald



-----Original Message----- 
From: Merv Keck via Electronics-Talk
Sent: Monday, February 15, 2016 12:02 PM
To: 'Discussion of accessible home electronics and appliances'
Cc: Merv Keck
Subject: Re: [Electronics-Talk] Cable accessibility

Hi,
I have Brighthouse. Their idea of accessibility is if you are blind you can
call them and they will read your bill over the phone for you. Laughs!
Seriously that is what their web site actually says under accessibility.
That and they have wheelchair ramps at the bill paying sites.
I gave up the DVR because their iPhone app will allow me to set up the
recording of a program but once that program was recorded I had no way of
accessing the recording on either the DVR or the iPhone. So I might have 20
programs on the DVR but the only way I could find which one I was looking
for was to start each program until I found what I was looking for.
Obviously in a TV series that didn't work for viewing a series in order. So
I decided to save the money and get a standard box.
I have a sixty inch HDTV but I never watch it because it is too much of a
pain trying to find something and I can no longer see the screen as of about
14 months ago now anyway.

-----Original Message-----
From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Brent Harding via Electronics-Talk
Sent: Monday, February 15, 2016 11:46 AM
To: Discussion of accessible home electronics and appliances
<electronics-talk at nfbnet.org>
Cc: Brent Harding <brent at hostany.net>
Subject: Re: [Electronics-Talk] Cable accessibility

I wish Time Warner would come out with something as well. I would really
like to have a DVR that I can control. I'm not in a part of town where
Uverse is available like I was when it first came out in other parts of
town. I had to remember a little bit of menu options, but I could schedule
the recordings online back then, but that system had a dedicated DVR button
that only brought up previous recordings.

----- Original Message -----
From: "Tracy Carcione via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "'Discussion of accessible home electronics and appliances'"
<electronics-talk at nfbnet.org>
Cc: "Tracy Carcione" <carcione at access.net>
Sent: Monday, February 15, 2016 9:05 AM
Subject: [Electronics-Talk] Cable accessibility


> My husband has been calling Cablevision for years to talk about
> accessibility.  Within the last couple months, they've actually started to
> respond, and he's been talking to one of their developers about ways to
> improve the accessibility of their website and app.  She says they will
> have
> significant improvements within this year.
>
> If we can use their app or website to do things like program the DVR, that
> would be a big improvement.  Progress is slow, but we feel like we're
> starting to get somewhere.  My man's consistent complaining may be paying
> off.
>
> Go thou and do likewise.
>
> Tracy
>
>
>
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