[Electronics-Talk] accessible verizon flip phone [Employment]

Tue Mar 29 12:00:24 UTC 2016

Nice to hear Verizon hired/hires blind individuals.

Vince

----- Original Message ----- 
From: "Rob Kaiser via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "'Discussion of accessible home electronics and appliances'" 
<electronics-talk at nfbnet.org>
Cc: "Rob Kaiser" <rcubfank at sbcglobal.net>
Sent: Tuesday, March 29, 2016 12:38 AM
Subject: Re: [Electronics-Talk] accessible verizon flip phone

> If, when you call back you continue to get transferred around, ask to have
> your call escalated. In lay persons terms, that means you want to speak to 
> a
> supervisor.
>
> FYI:  I, unfortunately, was let go after 3 years because of health 
> reasons.
> I was out more than I was there. I worked @ the call center in Irvine. 
> About
> a year & a half ago, they closed that center. If you anything about 
> Southern
> California, Irvine is 1 of the most expensive areas to live & to own a
> business. Also, tghere were still 17 blind customer service reps there 
> when
> the call center closed. They gave everyone the opportunity to relocate to
> another call center, but only a couple of the blind employees moved.
>
> Rob Kaiser
> Email;
> rcubfank at sbcglobal.net
>
>
> -----Original Message-----
> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
> Behalf Of Arlene via Electronics-Talk
> Sent: Tuesday, March 29, 2016 12:02 AM
> To: Discussion of accessible home electronics and appliances
> <electronics-talk at nfbnet.org>
> Cc: Arlene <arlenes71154 at earthlink.net>
> Subject: Re: [Electronics-Talk] accessible verizon flip phone
>
> Rob, you are so very right about verizon's customer service, and I'm glad
> you were a part of it which must be rewarding to know how much you could
> help customers. I worked at home depot as one of the operators which is
> different from the customer service that you did, but it means so much 
> when
> you can help people out.  I had such a great experience when I lived in
> philadelphia with my landline verizon service, and a few times more
> presently with having the prepaid service with   the gusto phone. When 
> this
> change came about  with the voice mail I did call verizon customer 
> service,
> I'll have to try again. As I remember I think I kept getting the wrong
> department and they switched me from department to department about 3 
> times.
>
> In calling I thought I would try that special customer service number,
> instead I was just in the regular customer service, which is fine if I 
> could
> get some sort of answer or explaination. I'll give it another try, since I
> have a few more questions than I did the last time I called which was back
> in november. Thank you for the suggestion.
>
> Arlene
>
> ----- Original Message -----
> From: "Rob Kaiser via Electronics-Talk" <electronics-talk at nfbnet.org>
> To: "'Discussion of accessible home electronics and appliances'"
> <electronics-talk at nfbnet.org>
> Cc: "Rob Kaiser" <rcubfank at sbcglobal.net>
> Sent: Tuesday, March 29, 2016 12:55 AM
> Subject: Re: [Electronics-Talk] accessible verizon flip phone
>
>
>>I worked @ a Verizon call center for 3 years. In stead of going to the
>> store, you could probably get the same answers by calling the Verizon
>> Customer Service call center. You can call 611 on your cell phone or
>> (800)922-0204 on a landline phone. Verizon has always been the best when
>> it
>> comes to their Customer Service on the phone. Good luck. I hope this
>> helps.
>>
>> Rob Kaiser
>> Email;
>> rcubfank at sbcglobal.net
>>
>> -----Original Message-----
>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
>> Behalf Of Arlene via Electronics-Talk
>> Sent: Monday, March 28, 2016 10:48 PM
>> To: Discussion of accessible home electronics and appliances
>> <electronics-talk at nfbnet.org>
>> Cc: Arlene <arlenes71154 at earthlink.net>
>> Subject: Re: [Electronics-Talk] accessible verizon flip phone
>>
>> Hi, Vince, on the gusto III I could write text messages just fine, but
>> reviewing them, I can't seem to do, unless it's something I just don't
>> know
>> how to do and I've tried to do it.Another thing I've noticed that you or
>> possibly someone else might know. It seemed as if it was back in the fall
>> some time. In November when my boyfriend had gotten a gusto III I was
>> showing him some things about the voice mail and I found that you could 
>> no
>> longer send a message to someone, someone on verizon  through the voice
>> mail, which I've done a lot with 2 of my friends.  I was surprised to 
>> find
>> that change and I tried my gusto and it too had changed. It's really kind
>> of
>> a small thing but being able to message someone through the voice mail
>> could
>> be handy at times. I'd like to find out more about the non prepaid 
>> service
>> with verizon next time I go to the store. It's almost 2 years, I think
>> since
>> I've had the gusto phones of which I started with the gusto II.
>>
>> Arlene
>> ----- Original Message -----
>> From: "cheez via Electronics-Talk" <electronics-talk at nfbnet.org>
>> To: "Discussion of accessible home electronics and appliances"
>> <electronics-talk at nfbnet.org>
>> Cc: "cheez" <cheez at cox.net>
>> Sent: Monday, March 28, 2016 11:25 PM
>> Subject: Re: [Electronics-Talk] accessible verizon flip phone
>>
>>
>>> Correct me if I'm wrong, but on the Gusto III, one can't proofread text
>>> messages. right?
>>>
>>> Vince
>>>
>>> ----- Original Message ----- 
>>> From: "Arlene via Electronics-Talk" <electronics-talk at nfbnet.org>
>>> To: "Discussion of accessible home electronics and appliances"
>>> <electronics-talk at nfbnet.org>
>>> Cc: "Arlene" <arlenes71154 at earthlink.net>
>>> Sent: Monday, March 28, 2016 1:52 PM
>>> Subject: Re: [Electronics-Talk] accessible verizon flip phone
>>>
>>>
>>>> Ashley, There's an accessible flip phone for verizon I'm going to tell
>>>> you about, though the lg 450 is a flip phone that runs on either
>>>> t-mobile
>>
>>>> and family mobile that's on t-mobile. The accessible flip phone that
>>>> runs
>>
>>>> on verizon is the gusto III made by samsung.. All the menues talk, you
>>>> could write in your contacts, write text messages, go into settings,
>>>> note
>>
>>>> things in the notepad area, calculator, set ringtones easily and more. 
>>>> I
>>>> have the gusto III with verizon as a prepaid which  at Walmart costs
>>>> $12.88. I have some friends that have the gusto III on a verizon
>>>> contract
>>
>>>> plan and the gusto III for the contract plans cost about $90. I know of
>>>> a
>>
>>>> few people that are both on a contract plan with verizon that each
>>>> needed
>>
>>>> a new gusto III and for some reason they couldn't get it, but that 
>>>> could
>>>> just be true for certain parts of the country.  So if you're on a
>>>> contract plan with verizon see if you could get the gusto III on your
>>>> plan. The unlimited service with the prepaid is $35. 2 things about the
>>>> gusto III, when you close the phone it will tell you the time and date,
>>>> and each time you open the phone you'll hear the voice of the 
>>>> activation
>>>> voice  for you to please say a command, which is no trouble, just press
>>>> the end key when you open the phone. The phone, anyway to me, has a
>>>> pleasant voice. If you have someone assisting you in one of the stores
>>>> most of the sales associates know how to turn the speech on, but if you
>>>> get one that isn't familiar what you want is full read out. My neighbor
>>>> across the street was able to turn the speech  on, on one of my gusto
>>>> threes so it's not that hard to do. Along with all that you have caller
>>>> id too. I really love this phone.
>>>>
>>>>
>>>> Arlene
>>>>
>>>>
>>>>
>>>> Arlene
>>>>
>>>> ----- Original Message ----- 
>>>> From: "Ashley Bramlett via Electronics-Talk"
>>>> <electronics-talk at nfbnet.org>
>>>> To: "Discussion of accessible home electronics and appliances"
>>>> <electronics-talk at nfbnet.org>
>>>> Cc: "Ashley Bramlett" <bookwormahb at earthlink.net>
>>>> Sent: Monday, March 28, 2016 10:54 AM
>>>> Subject: Re: [Electronics-Talk] Android Cellphones: Are They Worth It
>>>>
>>>>
>>>>> is this lg phone a flip phone with buttons?
>>>>> Do you know if it runs on the verizon network? I've always wanted a
>>>>> more
>>
>>>>> accessible phone but I'd rather have a simple flip phone.
>>>>> Since my phone only speaks incoming calls, I cannot read texts that
>>>>> come
>>
>>>>> in and that is important.
>>>>>
>>>>> Ashley
>>>>>
>>>>> -----Original Message----- 
>>>>> From: Arlene via Electronics-Talk
>>>>> Sent: Monday, March 28, 2016 3:20 AM
>>>>> To: Discussion of accessible home electronics and appliances
>>>>> Cc: Arlene
>>>>> Subject: Re: [Electronics-Talk] Android Cellphones: Are They Worth It
>>>>>
>>>>> Marsha, On saturday I got the lg450, and it is a nice little phone. 
>>>>> I'm
>>>>> just
>>>>> exploring the phone and getting use to it, which won't take long. I
>>>>> like
>>
>>>>> the
>>>>> calculator in the phone. I tried sending a text message which I was
>>>>> able
>>
>>>>> to
>>>>> write, but I couldn't seem to find the option to send the message. I
>>>>> did
>>>>> find the delivery options. I'm going to see if I could figure it out. 
>>>>> I
>>>>> got
>>>>> the phone at walmart with family mobile. I also went on the internet
>>>>> with it
>>>>> for a while, where it had the news stories. I was just wondering if 
>>>>> you
>>>>> knew
>>>>> the subscribing directions for the lg phone list. Thank you.
>>>>>
>>>>> Arlene
>>>>>
>>>>> ----- Original Message ----- 
>>>>> From: "Marsha via Electronics-Talk" <electronics-talk at nfbnet.org>
>>>>> To: "Discussion of accessible home electronics and appliances"
>>>>> <electronics-talk at nfbnet.org>
>>>>> Cc: "Marsha" <marcatony at yahoo.com>
>>>>> Sent: Friday, March 25, 2016 9:42 AM
>>>>> Subject: Re: [Electronics-Talk] Android Cellphones: Are They Worth It
>>>>>
>>>>>
>>>>>> HI
>>>>>>  The model of the LG cell phone is LG450.  It is a flip phone.  It is
>>>>>> 3G capable.  It has Bluetooth connectivity.  It is a straight phone
>>>>>> keypad. It can do E-Mail, text messaging, and internet, I don't use
>>>>>> this feature. Text to speech and voice commands.  It's nothing fancy
>>>>>> but a nice little phone. I know it works on T-Mobile and Family
>>>>>> Mobile.
>>>>>>
>>>>>> Marsha
>>>>>>
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>>>>>
>>>>>
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