[Electronics-Talk] Fw: [blind-hams] FW: ACB-L Talking Thermostats.com Closing

[Andy Baracco]

Thank you Sherri,

I have also heard good things about the Nest.

Andy

----- Original Message ----- 
From: "Sherri Brun via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "Discussion of accessible home electronics and appliances" 
<electronics-talk at nfbnet.org>
Cc: "Sherri Brun" <flmom2006 at gmail.com>
Sent: Sunday, August 25, 2019 10:09 PM
Subject: Re: [Electronics-Talk] Fw: [blind-hams] FW: ACB-L Talking 
Thermostats.com Closing


>I am using the Ecobee 4 thermostat! It works withinthe Alexa app and its 
>app is fairly easy to use. I like it because you can change your 
>temperature while you are out. There is an at home mode and an away mode. 
>HTH!'
>
> Sherri
>
> Sent from my iPhone
>
>> On Aug 26, 2019, at 12:21 AM, Andy Baracco via Electronics-Talk 
>> <electronics-talk at nfbnet.org> wrote:
>>
>> This is sad news indeed!  which other accessible thermostats are folks 
>> using?
>>
>> ------ Original Message ------
>>
>> From: janet.dickelman--- via ACB-L
>> To: leadership at acblists.org, acb-l at acblists.org
>> Sent: August 25, 2019 at 5:08 PM
>> Subject: ACB-L Talking Thermostats.com Closing
>>
>> Many of you have this product, please see note below from Harry Cohen.
>>
>>
>>
>> Janet Dickelman
>>
>> Talking Thermostats.com
>>
>> P.O. Box 27145  ●  Golden Valley, MN  55427  ●  Tel  (763) 591-9557  ● 
>> Fax (763) 544-7166
>>
>>
>>
>> Dear friends of the Blind and Visually Impaired Community,
>>
>>
>>
>> My name is Harry Cohen and my company, Talking Thermostats.com has 
>> supplied many of you with talking thermostats and excellent customer 
>> service over the past sixteen years.  I am writing to inform you that as 
>> of this date we will be exiting the talking thermostat business and 
>> closing our company.
>>
>>
>>
>> This was a difficult decision to make.  We were helped with this decision 
>> by the manufacturer, BuyMax Alliance who is also our supplier of the VIP 
>> talking thermostat.  Because of poor inventory control by our supplier, 
>> their stock of talking thermostats was depleted in January of this year. 
>> In addition, our supplier changed to a new electronic assembly vendor in 
>> China. Both of these issues by our supplier have caused very long lead 
>> times resulting in a stock out condition of thermostats not only for our 
>> company but also for our competitors.  All the VIP talking thermostats 
>> come from the same factory in China.
>>
>>
>>
>> We have not had thermostats to ship since February.  BuyMax Alliance told 
>> us we would have thermostats in April.  Then they changed the delivery to 
>> the end of July.  It is now the third week of August and still no 
>> thermostats. During these six plus months, we still offered customer and 
>> technical support even though there was no income being generated. 
>> Without income, we can no longer afford to pay rent, keep the lights on 
>> and keep the phones active.   Therefore, we are closing up shop.
>>
>>
>>
>> With the closure of our business, product questions and warranty issues 
>> now revert back to BuyMax Alliance, the VIP 3000 manufacturer / supplier. 
>> BuyMax Alliance can be reached at 866-936-6622.
>>
>>
>>
>> Over the past sixteen years this business has given me the opportunity to 
>> establish relationships with the blind and visually impaired community of 
>> the United States and provide another means to help people with visual 
>> impairments live more independently.  Thank you for this opportunity.
>>
>>
>>
>> Sincerely,
>>
>> Harry Cohen
>>
>> Harry at talkingthermostats.com
>>
>>
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