[Electronics-Talk] SiriusXM

[Peter]

Good morning everyone,

	We're not having any of these problems. However they could do a
better job of providing documentation for users including the blind. We have
a situation where occasionally SiriusXM will prompt us to "Continue
Listening" or "Quit." There's probably an option in "Settings" to turn this
feature off so one can listen without being bothered by that prompt, but God
knows how to find it.

	The only other issue we're having with SiriusXM is channels will
occasionally drop making it necessary to relaunch the channel often by
launching another channel and then returning to the one you were listening
to.

	Reaching their telephone tech support can be a pain. With so many
people out of work SiriusXM and others who provide telephone support would
do well to hire more remote agents to handle the increased call volume and
help more Americans get back to work. Otherwise we're enjoying great holiday
music on SiriusXM including Channel 784 "Holiday Pops", Channel 73 "Holiday
Traditions", the Manheim Steamroller Channel, Channel 70, "Hallmark Radio"
and a few others.

	By the way we have SiriusXM on our iPhones, our Xbox, and our Apple
TV. It's working well on all devices. We're not having the kind of
information issues Tracy shared in a previous message. Hope this helps.

Peter Donahue along with wife Mary will take a break from holiday music to
hear 60s Satellite Survey on SiriusXM Channel 6 "60s on 6."


-----Original Message-----
From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
Tracy Carcione via Electronics-Talk
Sent: Saturday, December 5, 2020 8:42 AM
To: 'Discussion of accessible home electronics and appliances'
<electronics-talk at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: Re: [Electronics-Talk] Sirius XM Channel Lineup Guide

Poor accessibility was part of why I dropped my Sirius subscription.  The
guide was hard to read, and the app often wouldn't show the station info
well, either.  I know that's not very helpful, though.
Tracy


-----Original Message-----
From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Rollie Hudson via Electronics-Talk
Sent: Friday, December 04, 2020 4:54 PM
To: 'Discussion of accessible home electronics and appliances'
Cc: Rollie Hudson
Subject: Re: [Electronics-Talk] Sirius XM Channel Lineup Guide

Sorry you didn't receive my original message. My error!

Here is the link:

https://www.siriusxm.com/nflschedule?	

Rollie

-----Original Message-----
From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Rollie Hudson via Electronics-Talk
Sent: Friday, December 4, 2020 2:37 PM
To: 'Discussion of accessible home electronics and appliances'
Cc: Rollie Hudson
Subject: Re: [Electronics-Talk] Sirius XM Channel Lineup Guide

Hi Doug,

Regarding your question: I'm including a link I hope will be helpful to you.
I have found Sirius XM not very helpful. I hope this will work for you.

Best wishes,

Rollie Hudson

-----Original Message-----
From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Doug Payne via Electronics-Talk
Sent: Thursday, December 3, 2020 9:08 PM
To: Discussion of accessible home electronics and appliances
(electronics-talk at nfbnet.org)
Cc: Doug Payne
Subject: [Electronics-Talk] Sirius XM Channel Lineup Guide

Hi,

I like the satellite radio service, but they are not known for making their
apps and web site particularly accessible. Has anyone found a way to get an
readable and accessible version of the channel guide?

When I look at the All Access guide here:
Channel Lineup & Guide | SiriusXM<https://www.siriusxm.com/channels>

I notice some channels, such as 67 "Real Jazz" are missing. It's possible
that this is some sort of custom scrollable form control, but I don't think
so. The channel guide in pdf format shows up as a blank document in Adobe
Reader. When I scan it with JAWS' Convenient OCR into Microsoft Word, it
shows up as a scrambled hot mess.

This is definitely a first-world problem, but has anyone had luck with this?

--Doug
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