[Electronics-Talk] Q&A on Amazon

Sun Aug 13 21:35:41 UTC 2023

Most of their website is OK by me, except of course when it isn't.  
I guess I'll call their disability line, since I really do have a question.
In my experience, the people there don't have any more info than is on the
website, but maybe they can see the questions, or the picture, and answer my
question.  
It would annoy me seriously to have to use AIRA to ask a question of a giant
company like Amazon.
Tracy

-----Original Message-----
From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
Gerald Levy via Electronics-Talk
Sent: Sunday, August 13, 2023 5:08 PM
To: Dennis Long via Electronics-Talk <electronics-talk at nfbnet.org>
Cc: Gerald Levy <bwaylimited at verizon.net>
Subject: Re: [Electronics-Talk] Q&A on Amazon

Since Amazon is now the world's largest merchant, why isn't the NFB getting
involved and demanding that their web site be made more blind friendly or
else they will take legal action? Or are they afraid of big bad Jeff Bezos?

Gerald

On 8/13/2023 4:16 PM, Dennis Long via Electronics-Talk wrote:
> Unfortunately they don't care.
>
> -----Original Message-----
> From: Electronics-Talk<electronics-talk-bounces at nfbnet.org>  On Behalf 
> Of Nicole Torcolini via Electronics-Talk
> Sent: Sunday, August 13, 2023 4:10 PM
> To: 'Discussion of accessible home electronics and appliances'
> <electronics-talk at nfbnet.org>
> Cc: Nicole Torcolini<torcolini at comcast.net>
> Subject: Re: [Electronics-Talk] Q&A on Amazon
>
> 	Amazon is not the only company who is doing this, but it does seem
to 
> be the worst. There is a growing trend that, when changes are made to 
> websites--I assume supposedly to make the user experience better for 
> sighted people--accessibility/usability is left in the dust, with 
> changes often introducing new accessibility problems.
> 	As for the Q&A section problem, a quick Google search shows that 
> sighted people are asking about this, too. There unfortunately does 
> not seem to be a good answer (pun not intended).
> 	Not to thread jack, but, on a related note, I am planning to start a

> petition to Amazon about the lack of accessibility/usability at every 
> step of their purchasing process, including delivery. Please email 
> nbtorco at gmail.com  if you are interested in helping draft the petition 
> or have stories to tell.
>
> Nicole
>
> -----Original Message-----
> From: Electronics-Talk<electronics-talk-bounces at nfbnet.org>  On Behalf 
> Of Dennis Long via Electronics-Talk
> Sent: Sunday, August 13, 2023 11:37 AM
> To: 'Discussion of accessible home electronics and appliances'
> <electronics-talk at nfbnet.org>
> Cc: Dennis Long<dennisl1982 at gmail.com>
> Subject: Re: [Electronics-Talk] Q&A on Amazon
>
> We need to complain about it.  With amazon's poor track record of 
> fixing things they break I expect this not  to be fixed.
>
> -----Original Message-----
> From: Electronics-Talk<electronics-talk-bounces at nfbnet.org>  On Behalf 
> Of cheez via Electronics-Talk
> Sent: Sunday, August 13, 2023 2:33 PM
> To: 'Discussion of accessible home electronics and appliances'
> <electronics-talk at nfbnet.org>
> Cc:cheez at cox.net
> Subject: Re: [Electronics-Talk] Q&A on Amazon
>
> Maybe they are akin to the geniuses at Apple.  They too seem to not 
> leave things alone when they do updates.
>
> Vince
>
> -----Original Message-----
> From: Electronics-Talk<electronics-talk-bounces at nfbnet.org>  On Behalf 
> Of Gerald Levy via Electronics-Talk
> Sent: Sunday, August 13, 2023 8:47 AM
> To: Tracy Carcione via Electronics-Talk<electronics-talk at nfbnet.org>
> Cc: Gerald Levy<bwaylimited at verizon.net>
> Subject: Re: [Electronics-Talk] Q&A on Amazon
>
>
> Yes, I have noticed this change also.  When I click on the question 
> link, nothinghappens.  Also, there is no longer a link labeled, see all
reviews.
> It used to be possible to get to the questions from the customer 
> reviews page, but no longer.  Why can't the geniuses at Amazon leave 
> well enough alone?
>
>
> Gerald
>
>
>
> On 8/13/2023 11:13 AM, Tracy Carcione via Electronics-Talk wrote:
>> I've gotten good info on Amazon from the "ask a question" section, 
>> but now I can't find it at all.  I see a link that says "10 answered 
>> questions", but when I hit enter on it it goes nowhere.  Jaws find 
>> doesn't find any other instances, either.
>>
>> Did Amazon do away with this feature, or is it just hiding where I'm 
>> not finding it?  Am I doing something wrong?
>>
>> Tracy
>>
>>    
>>
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