[Flagdu] Hotline: Murphy's Law

[Marion Gwizdala]

Alicia,
    I am happy to hear that you have had success! Please pass the number 
around widely! The more it is used, the more we can justify grants to 
support it and hire blind people to staff it!

fraternally yours,
Marion


----- Original Message ----- 
From: "Alicia Betancourt" <licib85 at yahoo.com>
To: "NAGDU List" <nagdu at nfbnet.org>; "nyagdu" <nyagdu at nfbnet.org>; "FLAGDU 
List" <FLAGDU at NFBNET.ORG>; "Florida Association of Guide Dog Users" 
<flagdu at nfbnet.org>
Sent: Thursday, July 14, 2011 8:18 PM
Subject: Re: [Flagdu] Hotline: Murphy's Law


So happy it is working now. Hearing a couple of familiar voices on it. 
(smile)

Alicia Betancourt

--- On Thu, 7/14/11, Marion Gwizdala <blind411 at verizon.net> wrote:


From: Marion Gwizdala <blind411 at verizon.net>
Subject: [Flagdu] Hotline: Murphy's Law
To: "NAGDU List" <nagdu at nfbnet.org>, "nyagdu" <nyagdu at nfbnet.org>, "FLAGDU 
List" <FLAGDU at NFBNET.ORG>
Date: Thursday, July 14, 2011, 2:55 PM


Dear All,
Before I announced the re-launch of the NAGDU Information & Advocacy Hotline 
yesterday, I called the hotline to make sure everything was working right. 
Shortly afterward, I received an email message sharing that the hotline 
numbers were not working. I called again myself and, sure enough, received a 
message that the number was not in service. What we found out was that the 
number's automatic forward had expired and, in spite of all the paperwork 
having been submitted and confirmed received, the porting to the service had 
not been completed. Our IT person, Aaron Canon, got in touch with the 
service and the number was ported. The hotline, we thought, was up & running 
again!
Well, Murphy says, "If anything can go wrong, it will!" and Mr. (or Mrs.) 
Murphy seems to know about this. Once the porting was successful, the servor 
that contains all of the recorded documents went down and, as the result, so 
did the hotline! Callers now did bnot even get a recorded message; the 
number just rang and rang and rang some more! I am pleased to report that 
the servor is back up and so is the hotline. Here are the numbers again. 
Remember, if you have free long distance calling and want to check out the 
hotline, the 813 number will save NAGDU the toll-free charges. The 888 
number, of course, is the easiest to remember. Both numbers take you to the 
same destination. Please check it out and offer your suggestions!

Local Tampa number: 813-658-5749
Toll-Free Number: 888-NAGDU411 (888-624-3841)

Fraternally yours,
Marion Gwizdala, President
National Association of Guide Dog Users (NAGDU)
National Federation of the Blind
813-626-2789
President at NAGDU.ORG
HTTP://WWW.NAGDU.ORG
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