[Greater-baltimore] [Greater-Baltimore] June 2013 Bus Stop Modification

[Othman, Ronza (CMS/OEOCR)]

Steve,

Are you the person to whom we should raise concerns about particular stops?

Last fall, MTA added a stop on several lines at Security and Kennecott.  Many of us cheered the addition of this stop because it cuts down on about a mile walk from each of the nearest bus stops.  The problem is that the stop on the westbound side of the street is in the middle of nowhere – there is not a stop sign anywhere near by, nor a traffic light, or any other sort of indication that people might be crossing.  In the past 3 months, there have been 5 pedestrians hit crossing Security at that stop.  This isn’t a blindness problem – it’s a passenger/pedestrian problem.  Who can we talk with to help us work out some sort of solution with the county or whoever is in charge of such things?

In addition, it seems that the complaints line is ineffectual at best, but they cut the hours of the customer service center so now you can’t even get a person after 7 PM.  Most of the drivers seem to be pulling their shenanigans after 7 (I’ve waited more than 3 hours for a bus that is supposed to come every 15 minutes more often than I can count).  What are they doing to address immediate concerns of passengers when those concerns fall outside of the customer service hours?  What are they doing to let people know that buses are being pulled off their routes and scheduled times (the automated line is never updated but a live person can say “there’s an accident causing a detour and you have to pick up the bus at X” or “there’s too much snow and the bus can’t come up the hill so go to stop X.”)

Finally, are they working on an app like the Circulator and WMATA have to let you know how close your bus is?

Thanks,
Ronza



From: Greater-baltimore [mailto:greater-baltimore-bounces at nfbnet.org] On Behalf Of Steve Brand
Sent: Tuesday, May 28, 2013 12:11 PM
To: NFB of Maryland Baltimore Chapter Discussion List
Subject: Re: [Greater-baltimore] June 2013 Bus Stop Modification

They usually tell the committee about proposed changes. I haven't been able to attend the meetings lately. I'm sure they post the proposals on their Web site and there is probably a way to subscribe to email updates.
-------- Original Message --------
Subject: Re: [Greater-baltimore] June 2013 Bus Stop Modification
From: "Ringlein, Ellen" <ERinglein at nfb.org<mailto:ERinglein at nfb.org>>
Date: Tue, May 28, 2013 12:02 pm
To: NFB of Maryland Baltimore Chapter Discussion List
<greater-baltimore at nfbnet.org<mailto:greater-baltimore at nfbnet.org>>

Hi Steve,

Does the MTA usually tell the CACAT Committee about proposed bus stop modifications, before it's a done deal? And does the committee have any input?

I am asking, because in the not too distant past some bus stops were eliminated from my neighborhood and the first I knew about it was that the bus was no longer stopping at these stops.

Ellen

From: Greater-baltimore [mailto:greater-baltimore-bounces at nfbnet.org] On Behalf Of Steve Brand
Sent: Tuesday, May 28, 2013 11:58 AM
To: Greater-baltimore at nfbnet.org<mailto:Greater-baltimore at nfbnet.org>
Subject: [Greater-baltimore] June 2013 Bus Stop Modification

MTA completed its final review of the June 2013 Bus Stop Modification Proposals. The following bus stop eliminations and additions will start June 17, 2013.

REMOVE:
Washington Blvd. & Archer St. WB
Lafayette Ave. & Carrollton St. EB far side
Northern Pkwy. & Price Ave. EB nearside

ADD:
Frankford Ave. & Sinclair Ln. NB
Annapolis Rd. & Clare St. NB
Metro Dr. & Marian Dr. NB
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