[Greater-Baltimore] Accessibility for Verizon Fios customers

Jerry Price techguy410 at gmail.com
Tue Dec 27 14:31:58 UTC 2016


My apologies if someone has already shared this information.
Text to Speech

Verizon offers Text to Speech functionality for the Fios TV on-screen
guide to enhance accessibility for visually impaired customers. The
Text to Speech
feature provides audible voice read out of on-screen text, such as
menu and guide data. This feature can be enabled or disabled via the
on-screen guide
and provides normal voice reading of the text displayed within the
menu on-screen.

How to enable Text to Speech

Text to Speech functionality is available on most Verizon set-top
boxes. The feature can be enabled via the settings menu: Menu >
Settings > System > Accessibility
> Text to Speech > on/off

If you need help getting the Text to Speech feature working on your
set-top box, contact us anytime at 1.800.Verizon (1.800.837.4966). One
of our skilled
representatives can enable the feature remotely for you.

Set-top box compatibility

If you are disabled and feel you would benefit from Text to Speech,
but have a set-top box that isn’t compatible with this functionality,
you can swap
your set-top box for a compatible alternative at no charge. If you
need help installing new equipment, a Verizon technician will assist
you at no charge.

--------------------------------------------------------------------------------
Need more help with this feature?

Contact the Verizon Center for Customers with Disabilities:
Toll-free at 1.800.974.6006 Voice or TTY 508.251.5301 Videophone
Monday through Friday 8:30 am to 5:00 pm
Email us at:
vccd at verizon.com




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http://www.youtube.com/watch?v=FQBWJDRYn4A
http://www.youtube.com/watch?v=DAJBUO_V83E
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