<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><br><br><div dir="ltr">Sent from My IPhone</div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> Latoya Maddox <LatoyaMaddox@libertyresources.org><br><b>Date:</b> September 29, 2022 at 3:32:41 PM EDT<br><b>To:</b> Liberty Phila Staff <LibertyPhilaStaff@libertyresources.org><br><b>Subject:</b> <b>Fw: 2022 SEPTA Key 2.0 Survey - Share your thoughts on the future of SEPTA Key!</b><br><br></div></blockquote><blockquote type="cite"><div dir="ltr">
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Good afternoon, All,</div>
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I highly encourage and recommend if you use SEPTA...please take the attached survey. <br>
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If you need me to convert it to a Word document, please let me know. If you need help completing it please reach out.</div>
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Thank you, </div>
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<span style="margin:0px;font-size:11pt"><font color="fuchsia" size="4" face="Verdana,sans-serif"><span style="margin: 0px; font-size: 14pt; color: rgb(94, 50, 124);"><b>Latoya Maddox</b></span></font><font size="4" face="Verdana,sans-serif"><span style="margin:0px;font-size:14pt"><br>
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<span style="margin:0px;font-size:11pt"><font size="4" face="Verdana,sans-serif"><span style="margin:0px;font-size:14pt">ILS Specialist<br>
Liberty Resources, Inc.</span></font></span></div>
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<span style="margin:0px;font-size:11pt"><font size="4" face="Verdana,sans-serif"><span style="margin:0px;font-size:14pt">Office Hours: Monday-Thursday 8:30am-4:30pm<br>
112 N. 8th Street, Suite 600</span></font><font size="4" face="Verdana,sans-serif"><span style="margin:0px;font-size:14pt"><br>
Philadelphia, PA 19106</span></font><font size="4" face="Verdana,sans-serif"><span style="margin:0px;font-size:14pt"><br>
Work:215.634.2000 – Ext. 114</span></font></span></div>
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<span style="margin:0px;font-size:11pt"><font size="4" face="Verdana,sans-serif"><span style="margin:0px;font-size:14pt;background-color:yellow">Work Cell: 267.291.4772</span><span style="margin:0px;font-size:14pt"><br>
</span></font><a href="http://www.libertyresources.org/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="0" style="margin:0px"><font size="4" face="Verdana,sans-serif"><span style="margin:0px;font-size:14pt">www.libertyresources.org</span></font></a></span><br>
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other than the intended recipient is prohibited.</span></font></span></font></span></div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Accessibility <Accessibility@septa.org><br>
<b>Sent:</b> Thursday, September 29, 2022 11:14 AM<br>
<b>Subject:</b> 2022 SEPTA Key 2.0 Survey - Share your thoughts on the future of SEPTA Key!</font>
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<span style="color:#FF2D00"><b>CAUTION - EXTERNAL EMAIL:</b></span><b> This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</b></div>
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<span style="color:rgb(32,31,30); font-family:Calibri,sans-serif; font-size:16pt">Hello,</span><br>
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<span style="font-size:16pt">SEPTA needs your help in promoting the</span><span class="x_ContentPasted0" style="font-size:16pt"> </span><b><a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmetroquestsurvey.com%2Feah78&data=05%7C01%7CLatoyaMaddox%40libertyresources.org%7C29001112c823454fa3c408daa22d57c8%7C247ba3c317594f3ebbf3c001f296648e%7C0%7C0%7C638000613249503323%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UwtqAQAvUFi35trpJGHX23IbfuezIhy7tZ8pmRSwPtM%3D&reserved=0" originalsrc="https://metroquestsurvey.com/eah78" shash="ypr8gYs9mD5uECdgBIDHSrqF9DGP9wD93spzyzeNdBw1GvgXrKSSaLymyid9ukmiB3aqAROMnfBwnfMjAeLGWdBm2tNiFmYyXp9suL0g/V73QieZYxwdzT3ijZGuiGIzbEfFBZ8yrMF3fyEnF/EB0y5ViTQvrgwNkHXY3Df6Qk8=" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="1"><span style="font-size:16pt">2022
SEPTA Key 2.0 Survey</span></a></b><span style="font-size:16pt">!</span></p>
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<span style="font-size:16pt"> </span></p>
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<span style="font-size:16pt">The survey will help SEPTA in learning what features are most important to the public and improvements they would like to see in their payment experience. The feedback will help in developing the Request for Proposal (RFP) for the
next generation fare collection program, called SEPTA Key 2.0.</span></p>
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<span style="font-size:16pt">The survey is available in English, Spanish, and simplified Chinese and will be active for a couple weeks as the project team tracks responses and conduct engagement to boost participation and ensure representation from different
communities.</span></p>
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<span style="font-size:16pt">Attached is the social media toolkit, one 8.5” X 11” flyer, three social media images, and pre-drafted social media text. You can also reach out to the project team at</span><span class="x_ContentPasted0" style="font-size:16pt"> </span><a href="mailto:rebecca.son@wsp.com" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="2" class="x_ContentPasted0" style="margin:0px"><span style="font-size:16pt">rebecca.son@wsp.com</span></a><span class="x_ContentPasted0" style="font-size:16pt"> </span><span style="font-size:16pt">in
case you have any questions or need any support in sending the word out.</span></p>
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<span style="font-size:16pt"> </span></p>
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<span style="font-size:16pt"><b class="x_ContentPasted0">Note that the participants have a few additional options to provide their input:</b></span></p>
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<span style="font-size:16pt">By</span><span class="x_ContentPasted0" style="font-size:16pt"> </span><span style="font-size:16pt"><b class="x_ContentPasted0">calling-in at (215) 580-7145</b></span><span class="x_ContentPasted0" style="font-size:16pt"> </span><span style="font-size:16pt">and
selecting</span><span class="x_ContentPasted0" style="font-size:16pt"> </span><span style="font-size:16pt"><b class="x_ContentPasted0">OPTION #3 (Commendations and Complaints)</b></span><span class="x_ContentPasted0" style="font-size:16pt"> </span><span style="font-size:16pt">to
take the survey over phone</span></li><li class="x_ContentPasted0" style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px">
<span style="font-size:16pt">By downloading the survey in a</span><span class="x_ContentPasted0" style="font-size:16pt"> </span><span style="font-size:16pt"><b class="x_ContentPasted0">screen reader-friendly PDF format</b></span><span class="x_ContentPasted0" style="font-size:16pt"> </span><span style="font-size:16pt">that
is fillable and emailing it back to us at</span><span class="x_ContentPasted0" style="font-size:16pt"> </span><a href="mailto:SEPTAKey2@gmail.com" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="3" class="x_ContentPasted0" style="margin:0px"><span style="font-size:16pt">SEPTAKey2@gmail.com</span></a><span style="font-size:16pt">.</span><b><span class="x_ContentPasted0" style="font-size:16pt"> </span></b><span style="font-size:16pt">Users
can also print the available PDF as a paper survey and complete and mail it to the address below:</span></li></ul>
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<span style="font-size:16pt">SEPTA Key 2.0 Survey</span></p>
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<span data-markjs="true" class="x_awjKI x_ContentPasted0" tabindex="0" style="border-width:0px 0px 1px; border-bottom-style:dashed; margin:0px; padding:1px 0px; font-size:16pt">1234 Market Street</span></p>
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<span data-markjs="true" class="x_awjKI x_ContentPasted0" tabindex="0" style="border-width:0px 0px 1px; border-bottom-style:dashed; margin:0px; padding:1px 0px; font-size:16pt">Philadelphia, Pa. 19107-3790</span></p>
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<span style="font-size:16pt">SEPTA is looking to hear from you and the community members in touch with you!</span></p>
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