[gui-talk] anti-virus software interferes with screenreader?

[Don H]

So has GW asked you to send in your computer?  I had a WE crashing my system
problem and sent them my computer and sure enough WE had a timing problem
with the Winlogon service.  They made a change to WE and now it is working
great.  So if they suggest sending in your computer do it if at all
possible. 

-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of tunecollector
Sent: Wednesday, April 14, 2010 5:10 PM
To: 'NFBnet GUI Talk Mailing List'
Subject: Re: [gui-talk] anti-virus software interferes with screenreader?

Since I am currently using W/E 7.21, I can tell you for a fact that it is
not stable.  I cannot go an hour without W/E freezing up.  I have over 80
percent of a 500Gb hard drive unused and 4GB RAM so that is not the problem.
I have uninstalled and reinstalled Firefox 3.63.  I have cleared out all of
Outlook.  I have uninstalled and reinstalled W/E.  I even dropped from
Version 4 of Nod32 to Version Two.  None of these measures have prevent W/e
locking up in all applications, necessitating that I manually turn off the
computer and reboot.  And numerous calls and emails to GW Micro have
resulted in no solution.

-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Steve Jacobson
Sent: Wednesday, April 14, 2010 2:09 PM
To: NFBnet GUI Talk Mailing List
Subject: Re: [gui-talk] anti-virus software interferes with screenreader?

Although it is certainly possible, it seems unlikely that NOD32 is causing
this since I have read on the Window-Eyes lists that they have found it to
work well with Window-Eyes.  However, when a full scan of your hard drive is
in process, this can slow the response for other applications, including
screen readers, a lot.  Also, if you don't have a lot of memory, like 500
megabytes, this can have an effect as well.

There is currently a public beta of Window-Eyes 7.2, and it might be worth
downloading and trying that.  I believe some loss of speech issues have been
resolved in the public beta and it is stable.

Best regards,

Steve Jacobson

On Wed, 14 Apr 2010 08:07:04 -0700, tunecollector wrote:

>Currently, I am dealing with WindowEyes 7.11 and 7.21 locking up and 
>going completely silent in all applications.  Is it possible that an 
>aggressive anti-virus program like Nod32 Version 4, which is constantly 
>scanning the computer, is interfering with W/E?
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