[gui-talk] More?

Debbi Williamson debbi107 at atlanticbb.net
Fri Sep 3 15:34:37 UTC 2010


No, I haven't tried the printer with another computer but, I did find the
original software so I can try that with my laptop and see if it works.
 

-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Mark J. Cadigan
Sent: Thursday, September 02, 2010 11:06 PM
To: NFBnet GUI Talk Mailing List
Subject: Re: [gui-talk] More?

Well, if they work with other devices it is probably not a USB hardware
issue. Have you ruled out issues with the printer itself?

----- Original Message -----
From: "Debbi Williamson" <debbi107 at atlanticbb.net>
To: "'NFBnet GUI Talk Mailing List'" <gui-talk at nfbnet.org>
Sent: Thursday, September 02, 2010 10:58 PM
Subject: Re: [gui-talk] More?


>I don't know.  Things plug into them.  The card reader seems to work no
> matter where it is plugged in as does the scanner.  So, I don't know. 
> But,
> I don't know what to look for.
>
>
> -----Original Message-----
> From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
> Behalf Of Mark J. Cadigan
> Sent: Thursday, September 02, 2010 8:36 PM
> To: NFBnet GUI Talk Mailing List
> Subject: Re: [gui-talk] More?
>
> Although I can't say for certain having never seen the computer, have you
> ruled out a hardware issue? Is there a physical problem with the USB 
> ports?
>
> ----- Original Message -----
> From: "Debbi Williamson" <debbi107 at atlanticbb.net>
> To: "'NFBnet GUI Talk Mailing List'" <gui-talk at nfbnet.org>
> Sent: Thursday, September 02, 2010 7:30 PM
> Subject: [gui-talk] More?
>
>
>> To continue with my computer issues and the advice I seek:
>>
>> As I said, it is a desktop with JAWS 11, XP Professional, and it is about
>> three years old.  I have some USB issues which I have pretty much given 
>> up
>> on.  I can plug in an sd card and download books for my Stream but I 
>> can't
>> get the Stream to be recognized if I plug it in.  I get a message that
>> says
>> that a usb device has mal-functioned and cannot be recognized.  But, the
>> card reader and my scanner work just fine.  The printer?  Well, I can,
>> sometimes get one document to print.  Then, next time, I'll get a message
>> that says that the document has failed to print.  (No kidding) and to
>> "click
>> here for trouble-shooting.  I have deleted all of the things that seem to
>> have anything to do with usb and rebooted the computer so that it all
>> re-installs.  I have delted and re-installed the printer driver.  And,
>> yes,
>> I get one printed document.  I have unplugged the computer and let it set
>> for hours and, sometimes, then, I can get one thing to print but, mostly,
>> that doesn't work anymore.  Since I print checks to pay the bills I can't
>> pay on-line, you can guess that this is pretty annoying.  It is an HP
>> lazer
>> jet 1320, pcl6 and it is connected via usb.  Can anyone think of anything
>> else I can try?  Is something corrupting my software?
>>
>> Again, thanks for any suggestions.
>>
>>
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