[gui-talk] VoIP phones and JAWS
Susan Kelly
Susan.Kelly at pima.gov
Fri Sep 27 20:22:37 UTC 2013
Our county government, of which my office is a part, has switched over to VoIP for our phone services. All caller identifications are now made through the computer, and the voice mail is apparently displayed as though it was an e-mail. There is also an instant messaging feature (why we need that when we have e-mail and are a fairly small building is a bit of mystery to me!) that is fascinating my co-workers. The problem is that none of these features will read with JAWS, no matter what I try. The provider is completely clueless as to a solution.
Has anyone else encountered this situation? If so, have you been able to entice JAWS to read the notifications? The service in question is through Shore-tel.
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