[gui-talk] Outlook and Word 2013

[Steve Jacobson]

Susan,

Unfortunately, it might be hard to know which of your problems may be
arising from  conflicts between JAWS and ZoomText.  They do not likely work
together as smoothly as JAWS and MAGIC since they do not come from the same
company.  Outlook 2013 is a little different than Outlook 2010, so there
could be some issues there, too, but I would recommend that you first try to
isolate if any of this is due to JAWS and ZoomText.  Try closing ZoomText
and then work to see if JAWS functions all right.  If it still does not
function, be sure that you set all Outlook 2013 options as JAWS recommends.
Once you have any issues resolved there, then you should bring ZoomText back
into the picture. 

Please understand that I am not saying you can't get this combination to
work.  Rather, I'm only saying that you need to isolate where the problem
really is.  There also may be some information around as to how to be sure
JAWS and ZoomText work together, and you may need to check both websites for
that information.  Since you have specifically mentioned Outlook 2013,
though, I still recommend that you take ZoomText out of the picture
temporarily and make sure you get JAWS and Outlook 2013 working together
well so you have a firm starting point.

Best regards,

Steve Jacobson

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Susan Kelly
via gui-talk
Sent: Monday, August 03, 2015 10:35 AM
To: (gui-talk at nfbnet.org); Blind Law Mailing List
Cc: Susan Kelly
Subject: [gui-talk] Outlook and Word 2013

My office has "upgraded" me to Outlook and Word 2013 at the end of last
week, along with changing my magnification software from MAGic to ZoomText.
JAWS remains my main access to the computer (ZoomText is for those many
court and agency websites that are not truly accessible, so that I have at
least a semi-fighting chance at being able to mouse at huge magnification).
I remain on JAWS 16/Professional, and we are still using Windows 7.

I am noticing many strange things, and am not sure if anyone else has run
into them - for starters, JAWS does not uniformly work with Outlook, at
least not the way it was working with 2010 and previous versions.  It will
reade the top part of the e-mail (ti, from, subject), but will not continue
down to the message body, and often resists any keyboard command to jump to
that section.  Also, the listed shortcuts to disable/enable ZoomText do not
work, despite JAWS narrating that they are.  IT worked on this for nearly an
hour on Friday before I suggested that I will simply reduce / enlarge the
magnification with the keyboard commands (which DO work, unly the other)
instead.  More strangeness seems to be cropping up as I work this morning.

I am never sure if it is the program or our network.  Has anyone else run
into these types of oddities when using Outlook and Word 2013?
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