[gui-talk] Buttons in Firefox

[Ted Shelly]

Louis,

I access the Chase site with Firefox 53.0.3 on Windows 10 using JAWS 18.  I
can easily find the "Pay Credit Card" link after logging in (it's a link and
not a button).   I didn't see a "Download Account Activity", but maybe it's
on another page.   I find the Chase site to be very accessible and it works
great with Firefox.  

Regards,

Ted Shelly

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Louis Maher
via gui-talk
Sent: Tuesday, June 6, 2017 3:58 PM
To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
<gui-talk at nfbnet.org>; 'NFB in Computer Science Mailing List'
<nfbcs at nfbnet.org>
Cc: Louis Maher <ljmaher at swbell.net>
Subject: [gui-talk] Buttons in Firefox

Folks,

I use Firefox 53.0.3, Windows 10 Creators edition, JAWS 18 and NVDA 2017.2.

In the last couple Firefox releases, I find that certain buttons have
disappeared on the Chase, Aetna, and PayPal websites.  In chase.com, the
"Pay Credit card" and "Download Account Activity" buttons are no longer
visible.  I have had a sighted person confirm that the buttons are missing.

Chase technical support has suggested that my Firefox settings need
adjustment.

The buttons are visible in Chrome and Internet Explorer.

Has anyone also experienced this issue?  

Any suggestions will be greatly appreciated.



Regards
Louis Maher
Phone: 713-444-7838
E-mail: ljmaher at swbell.net



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