[GUI-Talk] Recognition of External Drive

[Debbi Williamson]

Thank you. I will take a look at the article. I have also put a phone call in to the folks who installed windows. We’ll see what they have to say as well.

Sent from my iPhone

> On Jul 17, 2018, at 10:50 AM, David Goldfield via GUI-Talk <gui-talk at nfbnet.org> wrote:
> 
> Debbi,
> 
> This article from Howtogeek has several steps you can take to try and diagnose the problem.
> 
> https://www.howtogeek.com/howto/22251/find-your-missing-usb-drive-in-windows-7-vista/
> 
> I know that you mentioned that you had to reinstall Windows 7 a while ago, which is when the problem started.
> 
> I'm wondering if there is a more recent update to the operating system which has not yet gotten installed.
> 
> I would check for updates to ensure that your computer has all of the recent updates to Windows 7.
> 
> Next, I would take a look at the article from HowtoGeek. If those steps don't provide a solution it wouldn't hurt to call the Microsoft answer desk for customers with disabilities.
> 
> 800 936 5900
> 
> 
> 
> David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com<http://WWW.David-Goldfield.Com>
> On 7/17/2018 10:42 AM, Debbi Williamson via GUI-Talk wrote:
> 
> I tried what was suggested--going to folder options and unchecking the
> hidden drives thing.  It didn't change or correct the issue I am having.  I
> still cannot access the external hard drives that plug into my USB  ports.
> Again, I hear the sound that leads me to believe the drives are connected
> but I can't see them or their contents.
> 
> -----Original Message-----
> From: GUI-Talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Debbi
> Williamson via GUI-Talk
> Sent: Tuesday, July 17, 2018 10:07 AM
> To: Discussion of the Graphical User Interface,GUI Talk Mailing List
> Cc: Debbi Williamson
> Subject: Re: [GUI-Talk] Recognition of External Drive
> 
> Thank you. I'll try that.
> 
> Sent from my iPhone
> 
>