[humanser] OT Accessibility

[Mary Chappell]

Kathy,
Thanks for your suggestion. I was only able to access your message through
having someone with vision read it to me. I use Microsoft Outlook 2007 and
recently, after the problem began, upgraded to JAWS 11.0. Unfortunately,
since January 13 I have been on the phone with Freedom, with their design
team, and countless others. They have connected through tandem on five
occasions and have not been able to resolve the issue. This is a miserable
inconvenience. I am enrolled in my final academic class for my doctoral
program and have the first exam on Tuesday. The JAWS problem is giving me
the blues because it is keeping me from crucial information. I need to be
working on my dissertation and can not do it because of this situation.
Yeah, this  is really posing a problem. Does anyone have a remedy for a
similar situation? 
Mary
-----Original Message-----
From: humanser-bounces at nfbnet.org [mailto:humanser-bounces at nfbnet.org] On
Behalf Of Kathy McGillivray
Sent: Sunday, February 07, 2010 9:31 AM
To: Human Services Mailing List
Subject: Re: [humanser] OT Accessibility

I'd suggest giving Freedom Scientific a call tomorrow and have them help you

tease it out. There could be lots of things, depending on what email program

you are using and what version of JAWS you are running. Just my two cents.

Kathy McGillivray
----- Original Message ----- 
From: "Mary Chappell" <mtc5 at cox.net>
To: <blind-counselors at topica.com>; "'Human Services Mailing List'" 
<humanser at nfbnet.org>
Sent: Sunday, February 07, 2010 8:02 AM
Subject: [humanser] OT Accessibility


> All,
> I have had virtually no accessibility to email. Though JAWS will announce
> the sender and subject the body of the email it will not read in any 
> manner.
> Consequently, I am aware of the receipt of messages but do not know what 
> has
> been said. To further the problem, even when I am able to have someone 
> else
> read the message, I am unable to respond or forward because a message 
> notes,
> "this feature not available in this dialog box." Additionally, I receive 
> the
> same message when trying to create a new message. I feel cut off and am
> eager to resolve this issue. Has anyone experienced the same? Any ideas
> about how to resolve?
> I am eager to get back to those of you who offered info on North Chicago 
> and
> working in the VA. The match results for internship residency will come 
> out
> on February 19 and, if I may be moving to North Chicago and a VA for the
> next year, I want to learn all I can. Thanks to all who replied to my
> inquiries in January. I am just burdened by this technology issue and have
> been unable to read and respond.
> Best,
> Mary Tatum Chappell
>
>
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