[humanser] question about screne reader and agency-record software

[Osmond Kwan]

Dear All,

I am not too sure where to direct this question but I imagine there
might be someone here who has come across this issue.

I just began a social work internship and found out that the agency
uses a program for client records. This is where staff can view such
things as intakes.

Apparently, once the program is launched, Window-eyes cannot read a
thing. There is a pull-down menu, and I have enough sight to know that
there are items listed but I cannot read any of it. Thinking I might
have some luck with JAWS, I downloaded the demo for version 12 and
JAWS also does not read while in the program. Windows narrator also
has the same problem.

Are there other screne readers on the market?

One of my biggest concerns with working in the human services is being
able to read and fill out intakes, charts, and records. If the
information is hand written, I cannot read it. If it is electronic, I
have a chance. It appears with this program, Window-eyes and JAWS do
not work. So, how do we as blind individuals in the human services
handle the paperwork, assessment, client records part of the job?

Thanks,
Osmond