[humanser] Issues with Pearson View/ASWB Exam

[merry]

Hi Alyssa, I would like to talk with you about this however I am heading down to Miami because my daughter is having emergency I surgery so I am not sure when I will be available. If you and I could talk after convention that would be great!


Merry C. schoch,LCSW

> On Jul 1, 2015, at 12:25 PM, Alyssa Munsell via humanser <humanser at nfbnet.org> wrote:
> 
> Hi everyone, 
> 
> 
> 
> I graduated with my MSW last month, and in early June, I was approved by the
> ASWB to take the LCSW exam. The accommodations they offered me were a
> private room, laptop with a version of the test that's accessible with JAWS,
> and a scribe who will record my answers. It's not ideal but it's not
> horrible so I took it, though I don't think I have a choice anyway. I have
> to schedule my exam through the Pearson View accommodations line because
> staff needs to set up accommodations at whatever testing site I'm going to
> use. Since I live in Boston, MA, there are thankfully many options for
> testing sites that are close to me. Since the beginning of my trying to set
> up a time for me to take the test, Pearson View has been very slow and
> unhelpful. I have called them many times, and I only got a phone call back
> one time from someone who could actually help me. She said that the month of
> July is really booked for testing but that she would keep looking for me and
> call me back. She never did. Now, over the past couple weeks, I have called
> Pearson View accommodations line literally 4 or 5 times, and every single
> time, I get someone who simply transfers calls and takes messages, and that
> person tells me someone will call me back, and nobody ever does. I've been
> promised that someone will call within a certain time frame (e.g. before
> noon, the next day, before 6pm that day, etc.) and nobody has called. 
> 
> 
> 
> I know many of my classmates who got approved to take the exam at the same
> time I did who have already taken the exam, passed, and have their LCSW,
> while I'm still waiting to be scheduled. I am beyond frustrated and do not
> know what to do. Can anybody help me? 
> 
> 
> 
> Best, 
> 
> Alyssa 
> 
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