[humanser] HelpLine volunteer questions

[Lisa Irving]

Paula,

You're not likely to find information about the software at the NAMI website. Their website address is WWW NAMI.org

!
Lisa Irving

Sent from my iPhone

> On Sep 28, 2015, at 8:42 AM, Paulette Vickery via humanser <humanser at nfbnet.org> wrote:
> 
> What is the NAMI website?
> 
> Paulette
> 
> -----Original Message-----
> From: humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of JD Townsend
> via humanser
> Sent: Sunday, September 27, 2015 11:35 PM
> To: Human Services Division Mailing List
> Cc: JD Townsend
> Subject: Re: [humanser] HelpLine volunteer questions
> 
> 
> Hello,
> 
> I worked at a telephone hotline prior to entering social work school.  It 
> was a very good experience.
> 
> Accomadations are hardley ever known until you meet the job in person.  I 
> imagine your screen reading software can run on the NAMI website, mine does.
> 
> The most valuable thing you can bring to the job is yourself.
> 
> Let us know how it goes.
> 
> 
> 
> -----Original Message----- 
> From: Lisa Irving via humanser
> Sent: Sunday, September 13, 2015 6:44 PM
> To: humanser at nfbnet.org
> Cc: Lisa Irving
> Subject: [humanser] HelpLine volunteer questions
> 
> Hello All,
> 
> 
> 
> 
> 
> I am excited and also apprehensive about a great volunteer opportunity; that
> is, volunteering for the local NAMI HelpLine. I have been asked what
> accommodations I will need to work the HelpLine. I'm not sure how to respond
> because I do not understand all of the responsibilities I am expected to
> fill. I also don't know how to ask about the computer program NAMI uses to
> access its resource database and to track information about incoming
> requests for help. Any ideas? I'm also wondering about what to do about
> adaptive equipment. I have already offered to used my licensed copy of JAWS
> -assuming NAMI's computer programs interface well with JAWS. Additionally,
> NAMI also has a hardcover resource directory. I think I can manage the
> resource book using a CCTV; something NAMI is unlikely to provide to a blind
> volunteer.
> 
> 
> 
> 
> 
> Thank you.
> 
> 
> 
> Best,
> 
> Lisa Irving
> 
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> 
> JD Townsend LCSW
> Helping the light dependent to see.
> Daytona Beach, Earth, Sol System 
> 
> 
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> m
> 
> 
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