[humanser] ADA Hyppa regulations and reader services

Tue Jul 26 12:30:17 UTC 2016

Dear all, and Lisa, 
A person who is trained in the HIPPA and other privacy laws, could work as a reader. 
We can discuss all kinds of technology that reads print, but we still have a disadvantage when it comes to reading hand writing. No scanning software can read hand writing. 
Getting a paid reader may not be feasible for many nonprofits who are struggling to make ends meet with limited grants and resources. 
A Volunteer reader who is a grad student and studying in the same field, and who gets the HIPPA training will be the best. But also remember that they may also have to earn a living. Lisa, I just thought of another idea. The local university or community college may be a good place to find a reader. Consult with your supervisor regarding this idea. She may have some contacts herself. 

Yasmin Reyazuddin 
Aging & Disability Services 
Montgomery County Government 
Department of Health & Human Services 
401 Hungerford Drive (3rd floor) 
Rockville MD 20850 
240-777-0311 (MC311) 
240-777-1556 (personal) 
240-777-1495 (fax) 
office hours 8:30 am 5:00 pm 
Languages English, Hindi, Urdu, Braille 
This message may contain protected health information or other information that is confidential or privileged. If you are not the intended recipient, please contact the sender by return mail and destroy any copies of this material. 
Thank you.

-----Original Message-----
From: Humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of Ashley Bramlett via Humanser
Sent: Monday, July 25, 2016 10:54 PM
To: Human Services Division Mailing List <humanser at nfbnet.org>
Cc: Ashley Bramlett <bookwormahb at earthlink.net>
Subject: Re: [humanser] ADA Hyppa regulations and reader services

Sherria,

But, I bet your readers outside work are reading non-confidential information. Am I right?
If it is confidential, how did you ensure your readers would respect confidentiality outside the work setting?
Also, are your readers paid and if so, do you pay them out of pocket?

I know whether we're blind or sighted employees, sometimes overflow work is taken home and worked on outside work hours.
But it seems to me that essential work related info should be provided as a reasonable accommodation through a reader.
It’s the best way to get the job done rather than putting it off after you've worked 40 hours.
Besides, as an employee I would not feel comfortable or think its ethical to bring confidential papers home. There's probably rules against this, but even if there is not, I'd not want to do this as an employee. What is said and done at work should stay there.
In Lisa's case, it sounds like this info is essential for her job and must be done at work as its confidential and time sensitive.
I hope she can work something out and access the information.

Ashley

-----Original Message----- 
From: Sherria Young via Humanser
Sent: Monday, July 25, 2016 10:34 PM
To: Human Services Division Mailing List
Cc: Sherria Young
Subject: Re: [humanser] ADA Hyppa regulations and reader services

Good evening, my name is Sherria and I utilize readers outside of work when 
necessary however, a reader can be provided depending on where you work as a 
reasonable accommodation. I also use a reading scanning software called 
kurcweil 1000. I hope this information helps and wish you the best of luck. 
Be blessed

Life is only what you make it. You are  to blessed to be stressed

> On Jul 25, 2016, at 9:11 PM, Ashley Bramlett via Humanser 
> <humanser at nfbnet.org> wrote:
>
> Lisa,
>
> Another thought. It doesn't seem fair for employees to provide such 
> services as they have their own work and your supervisor is super busy 
> doing her work and supervising duties.
>
> What about interns or volunteers? I  do not know where you work. Its 
> better not to say on list.
> But we could know the type of agency. If it's  a hospital, other medical 
> facility, or human service nonprofit,
> they often use volunteers and interns. I know when I briefly volunteered 
> as an information and referral specialist
> for Women's center, they had interns and volunteers. All these people had 
> to sign confidentiality statements.
>
> It seems to me that a volunteer or intern could provide these reading 
> services accommodations.
> If they need hyppa training to help you, then they could do that.
>
> Now, if your employer does not use interns or volunteers, then this is not 
> an option and you have to find a reader.
> I think having other employees provide that service is fine if it's not too 
> much reading. But if the reading takes, say over a few hours total, then 
> having an outside reader is necessary.
>
> Your employer has to provide something and I hope they follow the ADA and 
> accommodate you.
>
> Ashley
> -----Original Message----- From: Lisa Irving via Humanser
> Sent: Monday, July 25, 2016 11:07 AM
> To: humanser at nfbnet.org
> Cc: Lisa Irving
> Subject: [humanser] ADA Hyppa regulations and reader services
>
> Hello,
>
> This Wednesday I will be meeting with a number of people including my 
> employers human resources director. We will be discussing lawful 
> accommodations. I would like to have access to nominal reader service 
> assistance. I am open to this assistance coming from my coworkers 
> volunteers or paid readers. Him prior conversations with my employer they 
> have raised the issue concerning Hyppa regulations. I have been told based 
> on this concern they not allow non-employees to provide this assistance 
> furthermore, my supervisor has been expected to provide this support. She 
> is already overworked. Nevertheless, I have asked my coworkers 
> periodically to assist with some reading. Much of this reading involves 
> deciphering consumers handwriting
>
> I understand the importance of Hyppa regulations. I am wondering if I have 
> protections and rights under the ADA to work with paid readers or 
> volunteer readers who undergo my employers Hyppa training. Your assistance 
> is requested. If you have this information please let me know ASAP thank 
> you
>
> From,
> Lisa Irving Sent from my iPhone
>
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