[humanser] ADA Hyppa regulations and reader services

Thu Jul 28 05:17:03 UTC 2016

Hi Lisa,

I'm sorry to hear this news. Even though I'm not employed in human services 
yet, I know they have to accommodate you.
As Yasmin, myself and others said, a reader is a reasonable accommodation 
and furthermore anyone who takes the hyppa training can provide that 
service.

Its clear to me that  human resources is not accommodating you and does not 
want to look outside the box to even brainstorm ideas to keep you as an 
employee.
I can understand how frustrating it must be coupled with other stresses you 
mentioned of personal finances.
Working with employees won't work. You said the team is already spread thin 
and stressed out, yet human resources opposes bringing in additional people 
to help you.

It also sounds like your rehab counselor isn't supportive as you are not 
making
more than in in the past. To me that is backward thinking.
As you said, its experience. What you need is some experience to move 
forward in a career, get a better job, make more money, and take on more 
responsibilities.
Sometimes people cannot make much money starting a job. Sometimes you have 
to take a lower paying job in order to have experience and use this as a 
springboard to get a better job once you have experience to speak of. You 
would think rehab counselors would understand this.
Gone are the days when people landed a good full time job with benefits and 
a living wage. Your first job is often less money even if its full time and 
you work your way up to more money in that job or find a different one 
paying more. So, you are right when you say its experience and that's what 
you need. I'm glad to hear you are being a good advocate and trying to work 
things out. But it does take two to tango.

Again, sorry to learn of your continued employment frustrations and wish we 
could do more.

Ashley
-----Original Message----- 
From: Lisa Irving via Humanser
Sent: Wednesday, July 27, 2016 4:30 PM
To: Human Services Division Mailing List
Cc: Lisa Irving
Subject: Re: [humanser] ADA Hyppa regulations and reader services

I participated in a meeting at work today with human resources my 
rehabilitation counselor my supervisor. The bottom line is human resources 
opposes you working with anyone besides already stressed out and spread too 
thin team when it comes to doing any type of rating I'm frustrated dictate 
feature should have said reading. Furthermore. I'm getting $.54 a mile and 
nothing more for all of the travel I do again I am frustrated and I will not 
be here very long my "" affordable housing program does not allow me to 
remove work related items disability related items medical related items 
when submitting income expense information. They look at the bottom line 
they list to say I'm not making anything more than what I was making when I 
was unemployed but I am getting is experience it's still pretty depressing 
and frustrating from Lisa

Sent from my iPhone

> On Jul 26, 2016, at 5:30 AM, Reyazuddin, Yasmin via Humanser 
> <humanser at nfbnet.org> wrote:
>
> Dear all, and Lisa,
> A person who is trained in the HIPPA and other privacy laws, could work as 
> a reader.
> We can discuss all kinds of technology that reads print, but we still have 
> a disadvantage when it comes to reading hand writing. No scanning software 
> can read hand writing.
> Getting a paid reader may not be feasible for many nonprofits who are 
> struggling to make ends meet with limited grants and resources.
> A Volunteer reader who is a grad student and studying in the same field, 
> and who gets the HIPPA training will be the best. But also remember that 
> they may also have to earn a living. Lisa, I just thought of another idea. 
> The local university or community college may be a good place to find a 
> reader. Consult with your supervisor regarding this idea. She may have 
> some contacts herself.
>
>
> Yasmin Reyazuddin
> Aging & Disability Services
> Montgomery County Government
> Department of Health & Human Services
> 401 Hungerford Drive (3rd floor)
> Rockville MD 20850
> 240-777-0311 (MC311)
> 240-777-1556 (personal)
> 240-777-1495 (fax)
> office hours 8:30 am 5:00 pm
> Languages English, Hindi, Urdu, Braille
> This message may contain protected health information or other information 
> that is confidential or privileged. If you are not the intended recipient, 
> please contact the sender by return mail and destroy any copies of this 
> material.
> Thank you.
>
>
> -----Original Message-----
> From: Humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of Ashley 
> Bramlett via Humanser
> Sent: Monday, July 25, 2016 10:54 PM
> To: Human Services Division Mailing List <humanser at nfbnet.org>
> Cc: Ashley Bramlett <bookwormahb at earthlink.net>
> Subject: Re: [humanser] ADA Hyppa regulations and reader services
>
> Sherria,
>
> But, I bet your readers outside work are reading non-confidential 
> information. Am I right?
> If it is confidential, how did you ensure your readers would respect 
> confidentiality outside the work setting?
> Also, are your readers paid and if so, do you pay them out of pocket?
>
> I know whether we're blind or sighted employees, sometimes overflow work 
> is taken home and worked on outside work hours.
> But it seems to me that essential work related info should be provided as 
> a reasonable accommodation through a reader.
> It’s the best way to get the job done rather than putting it off after 
> you've worked 40 hours.
> Besides, as an employee I would not feel comfortable or think its ethical 
> to bring confidential papers home. There's probably rules against this, 
> but even if there is not, I'd not want to do this as an employee. What is 
> said and done at work should stay there.
> In Lisa's case, it sounds like this info is essential for her job and must 
> be done at work as its confidential and time sensitive.
> I hope she can work something out and access the information.
>
> Ashley
>
> -----Original Message----- 
> From: Sherria Young via Humanser
> Sent: Monday, July 25, 2016 10:34 PM
> To: Human Services Division Mailing List
> Cc: Sherria Young
> Subject: Re: [humanser] ADA Hyppa regulations and reader services
>
> Good evening, my name is Sherria and I utilize readers outside of work 
> when
> necessary however, a reader can be provided depending on where you work as 
> a
> reasonable accommodation. I also use a reading scanning software called
> kurcweil 1000. I hope this information helps and wish you the best of 
> luck.
> Be blessed
>
> Life is only what you make it. You are  to blessed to be stressed
>
>> On Jul 25, 2016, at 9:11 PM, Ashley Bramlett via Humanser
>> <humanser at nfbnet.org> wrote:
>>
>> Lisa,
>>
>> Another thought. It doesn't seem fair for employees to provide such
>> services as they have their own work and your supervisor is super busy
>> doing her work and supervising duties.
>>
>> What about interns or volunteers? I  do not know where you work. Its
>> better not to say on list.
>> But we could know the type of agency. If it's  a hospital, other medical
>> facility, or human service nonprofit,
>> they often use volunteers and interns. I know when I briefly volunteered
>> as an information and referral specialist
>> for Women's center, they had interns and volunteers. All these people had
>> to sign confidentiality statements.
>>
>> It seems to me that a volunteer or intern could provide these reading
>> services accommodations.
>> If they need hyppa training to help you, then they could do that.
>>
>> Now, if your employer does not use interns or volunteers, then this is 
>> not
>> an option and you have to find a reader.
>> I think having other employees provide that service is fine if it's not 
>> too
>> much reading. But if the reading takes, say over a few hours total, then
>> having an outside reader is necessary.
>>
>> Your employer has to provide something and I hope they follow the ADA and
>> accommodate you.
>>
>> Ashley
>> -----Original Message----- From: Lisa Irving via Humanser
>> Sent: Monday, July 25, 2016 11:07 AM
>> To: humanser at nfbnet.org
>> Cc: Lisa Irving
>> Subject: [humanser] ADA Hyppa regulations and reader services
>>
>> Hello,
>>
>> This Wednesday I will be meeting with a number of people including my
>> employers human resources director. We will be discussing lawful
>> accommodations. I would like to have access to nominal reader service
>> assistance. I am open to this assistance coming from my coworkers
>> volunteers or paid readers. Him prior conversations with my employer they
>> have raised the issue concerning Hyppa regulations. I have been told 
>> based
>> on this concern they not allow non-employees to provide this assistance
>> furthermore, my supervisor has been expected to provide this support. She
>> is already overworked. Nevertheless, I have asked my coworkers
>> periodically to assist with some reading. Much of this reading involves
>> deciphering consumers handwriting
>>
>> I understand the importance of Hyppa regulations. I am wondering if I 
>> have
>> protections and rights under the ADA to work with paid readers or
>> volunteer readers who undergo my employers Hyppa training. Your 
>> assistance
>> is requested. If you have this information please let me know ASAP thank
>> you
>>
>> From,
>> Lisa Irving Sent from my iPhone
>>
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