[humanser] ADA Hyppa regulations and reader services
Mary Ann Robinson
brightsmile1953 at comcast.net
Thu Jul 28 15:26:02 UTC 2016
Lisa,
First of all, your email came across just fine.
Secondly, I am glad that you are giving Valerie a call.
Thirdly, it sounds like you are doing an excellent job of advocating for
yourself.
Finally, it would be a reasonable accommodation for you to use readers who
received HIPAA training and are aware of and agree to maintain
confidentiality.
Mary Ann Robinson
----- Original Message -----
From: "Lisa Irving via Humanser" <humanser at nfbnet.org>
To: "Human Services Division Mailing List" <humanser at nfbnet.org>
Cc: "Lisa Irving" <peacefulwoman89 at cox.net>
Sent: Thursday, July 28, 2016 10:28 AM
Subject: Re: [humanser] ADA Hyppa regulations and reader services
> Good morning Ashley and all others,
>
> First, Mary, I will give Valerie a call. Ashley, I wish to clarify
> something. I live in San Diego my rehabilitation counselor works outside
> of Anaheim California it is roughly 2 1/2 hours from her office to my
> worksite nevertheless she traveled to my worksite to participate in this
> meeting face-to-face in many ways I think this is pretty monumental. She
> at one point conveyed to me and my supervisor that her caseload his ground
> to 218 individuals it's a no wonder that upper management was in a hurry
> for her to try and close my case. That's another story.
>
> I talked privately to my rehabilitation counselor. My first reaction was
> to go and file a complaint with the state of California. My counselor
> pointed out to me that although it is my right to do something like that
> that could basically blackball me it was hard enough to get this job I
> don't need to be blackballed I feel like I am caught between a rock and a
> hard place
>
> I believe that my rehabilitation counselor and I made some progress with
> my supervisor who is always been in my court and on my side. My
> rehabilitation counselor and I sensually coat facilitated a mini
> disability awareness training with my supervisor and the human resources
> individuals. Well my supervisor gained insight human resources acted like
> they were put off wow what a surprise? I'm not sure if I mentioned but the
> other thing that is happened or should I say hasn't happened I will
> receive the standard $.54 a mile for Transportation. Human resources
> brought up using Paratransit as an option some of you maybe snickering by
> now as we know how ineffective Paratransit typically is where at least in
> most of California
>
> I think to some extent rather than pushing back on what I didn't get in
> terms of accommodations I'm going to try and work with what I did get. If
> down the road I need to become a bit more assertive show we say with my
> employer I believe I need to show that I did everything I could to work
> with what they've given me
>
> If any portion of this email sounded a little funky I apologize like my
> friend Mary I too am using the dictate feature on my phone as I have been
> without a laptop for I would say six weeks.
>
> From,
> Lisa Irving
>
> Sent from my iPhone
>
>> On Jul 27, 2016, at 10:17 PM, Ashley Bramlett via Humanser
>> <humanser at nfbnet.org> wrote:
>>
>> Hi Lisa,
>>
>> I'm sorry to hear this news. Even though I'm not employed in human
>> services yet, I know they have to accommodate you.
>> As Yasmin, myself and others said, a reader is a reasonable accommodation
>> and furthermore anyone who takes the hyppa training can provide that
>> service.
>>
>> Its clear to me that human resources is not accommodating you and does
>> not want to look outside the box to even brainstorm ideas to keep you as
>> an employee.
>> I can understand how frustrating it must be coupled with other stresses
>> you mentioned of personal finances.
>> Working with employees won't work. You said the team is already spread
>> thin and stressed out, yet human resources opposes bringing in additional
>> people to help you.
>>
>> It also sounds like your rehab counselor isn't supportive as you are not
>> making
>> more than in in the past. To me that is backward thinking.
>> As you said, its experience. What you need is some experience to move
>> forward in a career, get a better job, make more money, and take on more
>> responsibilities.
>> Sometimes people cannot make much money starting a job. Sometimes you
>> have to take a lower paying job in order to have experience and use this
>> as a springboard to get a better job once you have experience to speak
>> of. You would think rehab counselors would understand this.
>> Gone are the days when people landed a good full time job with benefits
>> and a living wage. Your first job is often less money even if its full
>> time and you work your way up to more money in that job or find a
>> different one paying more. So, you are right when you say its experience
>> and that's what you need. I'm glad to hear you are being a good advocate
>> and trying to work things out. But it does take two to tango.
>>
>> Again, sorry to learn of your continued employment frustrations and wish
>> we could do more.
>>
>> Ashley
>> -----Original Message----- From: Lisa Irving via Humanser
>> Sent: Wednesday, July 27, 2016 4:30 PM
>> To: Human Services Division Mailing List
>> Cc: Lisa Irving
>> Subject: Re: [humanser] ADA Hyppa regulations and reader services
>>
>> I participated in a meeting at work today with human resources my
>> rehabilitation counselor my supervisor. The bottom line is human
>> resources opposes you working with anyone besides already stressed out
>> and spread too thin team when it comes to doing any type of rating I'm
>> frustrated dictate feature should have said reading. Furthermore. I'm
>> getting $.54 a mile and nothing more for all of the travel I do again I
>> am frustrated and I will not be here very long my "" affordable housing
>> program does not allow me to remove work related items disability related
>> items medical related items when submitting income expense information.
>> They look at the bottom line they list to say I'm not making anything
>> more than what I was making when I was unemployed but I am getting is
>> experience it's still pretty depressing and frustrating from Lisa
>>
>> Sent from my iPhone
>>
>>> On Jul 26, 2016, at 5:30 AM, Reyazuddin, Yasmin via Humanser
>>> <humanser at nfbnet.org> wrote:
>>>
>>> Dear all, and Lisa,
>>> A person who is trained in the HIPPA and other privacy laws, could work
>>> as a reader.
>>> We can discuss all kinds of technology that reads print, but we still
>>> have a disadvantage when it comes to reading hand writing. No scanning
>>> software can read hand writing.
>>> Getting a paid reader may not be feasible for many nonprofits who are
>>> struggling to make ends meet with limited grants and resources.
>>> A Volunteer reader who is a grad student and studying in the same field,
>>> and who gets the HIPPA training will be the best. But also remember that
>>> they may also have to earn a living. Lisa, I just thought of another
>>> idea. The local university or community college may be a good place to
>>> find a reader. Consult with your supervisor regarding this idea. She may
>>> have some contacts herself.
>>>
>>>
>>> Yasmin Reyazuddin
>>> Aging & Disability Services
>>> Montgomery County Government
>>> Department of Health & Human Services
>>> 401 Hungerford Drive (3rd floor)
>>> Rockville MD 20850
>>> 240-777-0311 (MC311)
>>> 240-777-1556 (personal)
>>> 240-777-1495 (fax)
>>> office hours 8:30 am 5:00 pm
>>> Languages English, Hindi, Urdu, Braille
>>> This message may contain protected health information or other
>>> information that is confidential or privileged. If you are not the
>>> intended recipient, please contact the sender by return mail and destroy
>>> any copies of this material.
>>> Thank you.
>>>
>>>
>>> -----Original Message-----
>>> From: Humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of Ashley
>>> Bramlett via Humanser
>>> Sent: Monday, July 25, 2016 10:54 PM
>>> To: Human Services Division Mailing List <humanser at nfbnet.org>
>>> Cc: Ashley Bramlett <bookwormahb at earthlink.net>
>>> Subject: Re: [humanser] ADA Hyppa regulations and reader services
>>>
>>> Sherria,
>>>
>>> But, I bet your readers outside work are reading non-confidential
>>> information. Am I right?
>>> If it is confidential, how did you ensure your readers would respect
>>> confidentiality outside the work setting?
>>> Also, are your readers paid and if so, do you pay them out of pocket?
>>>
>>> I know whether we're blind or sighted employees, sometimes overflow work
>>> is taken home and worked on outside work hours.
>>> But it seems to me that essential work related info should be provided
>>> as a reasonable accommodation through a reader.
>>> It’s the best way to get the job done rather than putting it off after
>>> you've worked 40 hours.
>>> Besides, as an employee I would not feel comfortable or think its
>>> ethical to bring confidential papers home. There's probably rules
>>> against this, but even if there is not, I'd not want to do this as an
>>> employee. What is said and done at work should stay there.
>>> In Lisa's case, it sounds like this info is essential for her job and
>>> must be done at work as its confidential and time sensitive.
>>> I hope she can work something out and access the information.
>>>
>>> Ashley
>>>
>>> -----Original Message----- From: Sherria Young via Humanser
>>> Sent: Monday, July 25, 2016 10:34 PM
>>> To: Human Services Division Mailing List
>>> Cc: Sherria Young
>>> Subject: Re: [humanser] ADA Hyppa regulations and reader services
>>>
>>> Good evening, my name is Sherria and I utilize readers outside of work
>>> when
>>> necessary however, a reader can be provided depending on where you work
>>> as a
>>> reasonable accommodation. I also use a reading scanning software called
>>> kurcweil 1000. I hope this information helps and wish you the best of
>>> luck.
>>> Be blessed
>>>
>>> Life is only what you make it. You are to blessed to be stressed
>>>
>>>> On Jul 25, 2016, at 9:11 PM, Ashley Bramlett via Humanser
>>>> <humanser at nfbnet.org> wrote:
>>>>
>>>> Lisa,
>>>>
>>>> Another thought. It doesn't seem fair for employees to provide such
>>>> services as they have their own work and your supervisor is super busy
>>>> doing her work and supervising duties.
>>>>
>>>> What about interns or volunteers? I do not know where you work. Its
>>>> better not to say on list.
>>>> But we could know the type of agency. If it's a hospital, other
>>>> medical
>>>> facility, or human service nonprofit,
>>>> they often use volunteers and interns. I know when I briefly
>>>> volunteered
>>>> as an information and referral specialist
>>>> for Women's center, they had interns and volunteers. All these people
>>>> had
>>>> to sign confidentiality statements.
>>>>
>>>> It seems to me that a volunteer or intern could provide these reading
>>>> services accommodations.
>>>> If they need hyppa training to help you, then they could do that.
>>>>
>>>> Now, if your employer does not use interns or volunteers, then this is
>>>> not
>>>> an option and you have to find a reader.
>>>> I think having other employees provide that service is fine if it's not
>>>> too
>>>> much reading. But if the reading takes, say over a few hours total,
>>>> then
>>>> having an outside reader is necessary.
>>>>
>>>> Your employer has to provide something and I hope they follow the ADA
>>>> and
>>>> accommodate you.
>>>>
>>>> Ashley
>>>> -----Original Message----- From: Lisa Irving via Humanser
>>>> Sent: Monday, July 25, 2016 11:07 AM
>>>> To: humanser at nfbnet.org
>>>> Cc: Lisa Irving
>>>> Subject: [humanser] ADA Hyppa regulations and reader services
>>>>
>>>> Hello,
>>>>
>>>> This Wednesday I will be meeting with a number of people including my
>>>> employers human resources director. We will be discussing lawful
>>>> accommodations. I would like to have access to nominal reader service
>>>> assistance. I am open to this assistance coming from my coworkers
>>>> volunteers or paid readers. Him prior conversations with my employer
>>>> they
>>>> have raised the issue concerning Hyppa regulations. I have been told
>>>> based
>>>> on this concern they not allow non-employees to provide this assistance
>>>> furthermore, my supervisor has been expected to provide this support.
>>>> She
>>>> is already overworked. Nevertheless, I have asked my coworkers
>>>> periodically to assist with some reading. Much of this reading involves
>>>> deciphering consumers handwriting
>>>>
>>>> I understand the importance of Hyppa regulations. I am wondering if I
>>>> have
>>>> protections and rights under the ADA to work with paid readers or
>>>> volunteer readers who undergo my employers Hyppa training. Your
>>>> assistance
>>>> is requested. If you have this information please let me know ASAP
>>>> thank
>>>> you
>>>>
>>>> From,
>>>> Lisa Irving Sent from my iPhone
>>>>
>>>> _______________________________________________
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>>
>>
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>
>
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