[humanser] Paperwork

[Quinto Sanchez]

Hi, the first time I did an intake I was going down the list of questions
having my screen reader read it and then I would repeat it to the client
typing in their answers one by one. I found out that wasn't going to work
when it was taking me so long that another counselor with site and more
experience had to come and take over because I was taking forever. My
supervisor who had sight said, "I don't even go down the line asking every
question. She said since I know the form so well I know what is asked and so
I just engage in conversation with them and through out the conversation I
ask the questions I know are needed." I tried this and it worked. I would
then only type in some information during the session and type in the rest
after the session when I had time. 
-----Original Message-----
From: HumanSer [mailto:humanser-bounces at nfbnet.org] On Behalf Of Rebecca
Arrowood via HumanSer
Sent: Sunday, July 9, 2017 12:56 PM
To: Miranda B.
Cc: Rebecca Arrowood; Human Services Division Mailing List
Subject: Re: [humanser] Paperwork

I am not a proficient braille reader I know some but not enough to use it
efficiently. The hand written material basically asked about what allergies
or medications clients have as well as their personal health and family
health history and if they have had prior cycle therapy or psychiatry
services. 

  Basically I work doing outpatient counseling so we have 45 to 50 minutes
to complete the entire intake with the client. After that I been complete a
bio psychosocial right up on the client which is what takes me longer than
it should. 

I am also struggling with asking the right questions during the intake in
order to come up with a diagnosis by the end of that session. A lot of my
coworkers just use a paper and pen to take notes during session which is not
really an option for me. 

I do use a screen magnifier but it takes me longer to physically read
something then to have my reader on my computer read it. It does feel weird
sometimes having my computer reading and then repeating what it says. I try
to keep the volume low. 

I guess I am just wondering how others complete paperwork especially
regarding intake sessions. 

Thanks,
Rebecca Arrowood
Sent from my iPhone


> On Jul 8, 2017, at 2:19 PM, Miranda B. <knownoflove at gmail.com> wrote:
> 
> Hi Rebecca,
> You mention using a screen reader. Do you also happen to read Braille? If
> so, could you read what's on your computer via a Braille display, instead
of
> repeating what the screen reader is saying? I'm not sure that I would use
> dictation for the same concern you mentioned--editing. Moreover, I think
> dictating notes little by little (as you're only given a few seconds per
> dictation), editing, ETC would extend and not minimize the process.
> What information is typically handwritten by the clients? Could this
> information be communicated in a different format (orally, via computer,
> ETC)? Also, I'm trying to interpret your comment about medication. Are you
> saying that you need to log their medications? Or, do you need to ensure
> that your clients' medications are being properly administered?
> Thanks for the clarification, and have a wonderful weekend!
> 
> Best wishes, Miranda
> 
> 
> -----Original Message-----
> From: HumanSer [mailto:humanser-bounces at nfbnet.org] On Behalf Of Rebecca
> Arrowood via HumanSer
> Sent: Saturday, July 8, 2017 12:29 AM
> To: JD Townsend via HumanSer <humanser at nfbnet.org>
> Cc: Rebecca Arrowood <rmarrowood12 at me.com>
> Subject: [humanser] Paperwork
> 
> Hi,
> 
> I am trying to figure out how to complete paperwork faster. We do not use
an
> EMR system but I am able to type my notes and intake reports. 
> 
> I am not sure if dictating my notes would be faster however you still need
> to proofread that.  I know part of my intake report takes time because I
am
> having to try to read clients handwriting or guardian their medications
they
> are taking 
> 
> I am also trying to figure out how to be more efficient with my intake
> process. Currently I have an outline in the word and I try to use my
screen
> reader to read me the question that I ask the client. Then I try to type
> their response. For the most part this works for me however I know my
other
> coworkers typically take a hand written notes with their intake rather
than
> sitting at their computer. 
> 
> Thanks,
> Rebecca Arrowood
> Sent from my iPhone
> 
> 
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