[humanser] Accessible telehealth platform?

[Karen Rose]

All of the major insurance companies are requiring at the station in order to do ~health. Their telehealth attestation states that I have a Hyppa compliant audiovisual conferencing platform. I am rapidly losing money because clients believe that I will work with them by phone when needed as I have always done but insurances will not allow me too for telehealth unless I can attest to having this type of platform. They tell me I should charge my clients private pay unless I can do this. But this would amount to charging clients for seeing a blind therapist since other therapists are able to utilize Hyppa compliant audiovisual conferencing platforms. Karen

Sent from my iPhone

> On Sep 4, 2017, at 1:26 PM, Michael Abell via HumanSer <humanser at nfbnet.org> wrote:
> 
> Hello,
>    I have not found one yet, but I am interested in the source of the
> compliance statement. What resource is advisisng you about the HIPPA
> compliance need for an audio/visual platform?
> 
> Warmly,
> 
> Rev. Michael “Big Dog” Abell
> MSPC
> 
> Helping individuals to find their eyes in the dark.
> 
> The Family Ministry Counseling and Psychotherapy Services
> 700 E Jefferson St. Suite 250
> Phoenix, Arizona  85034
> (602) 253-4084 ext 1
> 
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> -----Original Message-----
> From: HumanSer [mailto:humanser-bounces at nfbnet.org] On Behalf Of Karen Rose
> via HumanSer
> Sent: Monday, September 04, 2017 9:51 AM
> To: humanser at nfbnet.org
> Cc: Karen Rose
> Subject: [humanser] Accessible telehealth platform?
> 
> 
> 
> Sent from my iPhone has anyone been able to locate a Hyppa compliance
> audiovisual platform for telehealth which is accessible using iOS? I have
> always offered telehealth sessions when needed but I am now being told that
> insurance companies will not cover telehealth unless it is provided in and
> audiovisual teleconferencing platform which is Hyppa compliant. I have been
> unable to locate one which is accessible using iOS. Has anyone found one?
> Karen _______________________________________________
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