[humanser] Accessible telehealth platform?

Doug Lee dgl at dlee.org
Tue Sep 5 00:03:44 UTC 2017


I know the NFB has asked for info on inaccessible software used in this field. I wonder if any of the software you address has been examined
as part of that effort.

Btw, I'm seeing various spellings of the term; but I'm pretty sure everyone is referring to the Health Insurance Portability and Accountability Act
(HIPAA). Internet searches for "HIPAA telehealth" turn up a lot of pages that discuss related laws and obligations. I think the smart phones
don't yet know the term for those of us who like to dictate... :)

On Mon, Sep 04, 2017 at 04:25:06PM -0700, Karen Rose via HumanSer wrote:
Do the vast majority of my clients are non-disabled I have two clients who are blind. I am still required to have A/V Hyppa compliance software to see them even though neither of us use the visual component. It's the law for all. I do not like the idea of having to invest many thousands of dollars in app design to solve this problem but it does need to be solved. Karen

Sent from my iPhone

> On Sep 4, 2017, at 4:05 PM, Janice Toothman via HumanSer <humanser at nfbnet.org> wrote:
> 
> 
> Is the need to have an audiovisual platform for  HIPPA compliance in teleohealth trying to make it congruent with face to face (i.e. people see each other).  This has no impact bearing on our performance or competence.  However, I can see how the sighted therapists and insurance companies might want a way to "verify" that you are talking to the intended client and not a minor or some other ethical problem.
> 
> But I think that teleohealth is practical for Blind therapists provided with have the appropriate encryption software and HIPPA Compliant platform.
> 
> Karen, if you feel you can create an accessible APP that will solve the problem and meet the HIPPA Standards, I would say give it a try.  As they say, necessity is the mother of invention and you and your clients are in a lose-lose situation at the moment with the new regulations.
> 
> I wish you all the best.
> 
> Janice
> 
>> On 9/4/2017 4:40 PM, Karen Rose via HumanSer wrote:
>> If I actually cannot find an appropriate platform I am almost seriously considering hiring an app designer and simply creating one. Then selling this to other therapists only a few of them might need the accessibility features. Thoughts? Karen
>> 
>> Sent from my iPhone
>> 
>>> On Sep 4, 2017, at 1:26 PM, Michael Abell via HumanSer <humanser at nfbnet.org> wrote:
>>> 
>>> Hello,
>>>    I have not found one yet, but I am interested in the source of the
>>> compliance statement. What resource is advisisng you about the HIPPA
>>> compliance need for an audio/visual platform?
>>> 
>>> Warmly,
>>> 
>>> Rev. Michael ???Big Dog??? Abell
>>> MSPC
>>> 
>>> Helping individuals to find their eyes in the dark.
>>> 
>>> The Family Ministry Counseling and Psychotherapy Services
>>> 700 E Jefferson St. Suite 250
>>> Phoenix, Arizona  85034
>>> (602) 253-4084 ext 1
>>> 
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-- 
Doug Lee                 dgl at dlee.org                http://www.dlee.org
Level Access             doug.lee at LevelAccess.com    http://www.LevelAccess.com
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