[HumanSer] EHRs again

Thu Jul 23 22:10:08 UTC 2026

Who in this Division would like to join me in developing a resolution to present at the 2027 NFB convention?

John David “JD” Townsend      

Licensed Clinical Social Worker, SW3765

386 852-5177

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From: Kerry Macdonald <kerrymac31 at gmail.com> 
Sent: Thursday, July 23, 2026 5:25 PM
To: Human Services Division Mailing List <humanser at nfbnet.org>
Cc: JD Townsend <43210 at bellsouth.net>
Subject: Re: [HumanSer] EHRs again

I second your opinion on this matter. The NFB should be dealing with this issue.

Kerry

Sent from my iPhone

On Jul 22, 2026, at 12:51 PM, JD Townsend via HumanSer <humanser at nfbnet.org <mailto:humanser at nfbnet.org> > wrote:

I have found no interest on the part of these EMR platforms to make their products accessible.  Ihave had to open a blind services case in order to have an access engineer to create JAWS scripts.  

I again challenge the Human Services Division to bring the full force of the NFB to fully address this issue. 

John David “JD” Townsend        
Licensed Clinical Social Worker, SW3765
386 852-5177

Confidentiality Notice:  
This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information.  Any unauthorized use, disclosure or distribution is prohibited.  If you are not the intended recipient, please contact me by reply email and destroy all copies of the original message.  Thank you.

-----Original Message-----
From: HumanSer <humanser-bounces at nfbnet.org <mailto:humanser-bounces at nfbnet.org> > On Behalf Of Deborah carter via HumanSer
Sent: Tuesday, July 21, 2026 9:02 AM
To: humanser at nfbnet.org <mailto:humanser at nfbnet.org> 
Cc: Deborah carter <deborahgm9958 at gmail.com <mailto:deborahgm9958 at gmail.com> >
Subject: Re: [HumanSer] EHRs again

Good morning. I work with a practice that has used therapy notes for the last few years. I have found it to be accessible on my iPad, but not on my computer with Windows and JAWS. I have also used simple practice and had very little hiccups with accessibility with that platform. I have also used Doxy me a little bit and so far have not had any hiccups there. Hope this is helpful. Our practice was also thinking about going to therapy links. Not sure about that one.
Sent from my iPhone

On Jul 21, 2026, at 7:42 AM, Kerry Macdonald via HumanSer <humanser at nfbnet.org <mailto:humanser at nfbnet.org> > wrote:

Hi, this has been my experience also. My boss has been trying to deal with the company they use and they just don’t seem to care at all about accessibility.

What has anyone else’s experience been with therapy notes? We are finding it in accessible in the most important areas like writing in progress notes.

Does anyone have any ideas as to how to make these companies pay attention to their accessibility?

Kerry

Sent from my iPhone

On Jul 18, 2026, at 4:25 PM, BGMusicMin : via HumanSer <humanser at nfbnet.org <mailto:humanser at nfbnet.org> > wrote:

Hi Audrey,

Surprisingly, I have found simple practice to be very accessible. Using Windows with jaws and the chrome browser, it is very accessible and I am able to access everything. Simple practice also does have an iOS app which for the most part is accessible but does present some accessibility challenges with voiceover when starting and stopping virtual video sessions. But, on the windows platform with the chrome browser, I have not run into any accessibility issues. However, when I first tried using simple practice, I did try it with Firefox as my browser and ran into several accessibility issues. I have also been told by other blind folks that simple practice is also accessible on the Mac with voiceover also using the chrome browser. But, I don’t have any personal experience with this.

Hope this helps.

Melissa

On Jul 18, 2026, at 9:26 AM, Audrey via HumanSer <humanser at nfbnet.org <mailto:humanser at nfbnet.org> > wrote:

Hi all,

Anyone out there using an EHR with JAWS without the need for regular 

sighted assistance? I know folks have been putting out this question 

to the list for perhaps the last 20 years. Anyway, I'd like to 

supervise interns as part of my therapy practice, and finding/using 

an EHR seems important to doing any kind of business expansion. I 

haven't had any luck when reaching out to specific companies-seems 

like there is very little interest in accessibility out there. I 

thought I'd write to this list, just in case someone is having a 

different experience. Please let me know if you have any leads/suggestions.

Thanks very much,

Audrey

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