[IABS-Talk] [IL-Talk] CTA 2026 accessibility survey

[dan.tevelde at comcast.net]

I tried filling out the form and ran into some accessibility and usability issues. The birthdate drop-down menus are not adequately labeled. The form wouldn’t accept pictures of my state id even though they are valid. There is a field labeled ‘center’ which doesn’t mean anything. The form instructions are inadequate. On the last page I saw a list of services I could potentially apply to even though I am already certified. I needed to use the select buttons for each item like a doctor’s letter, proof of SSDI or Medicare letter, and selecting an option for free public transportation. I got to the point where I uploaded my state id but that wasn’t adequate for the form. I guess this new transit authority wants to make it as difficult as possible for people to apply for additional rides. I wonder if or who tested this form for accessibility. IU don’t like the way it is designed.

 

Dan

 

From: IL-Talk <il-talk-bounces at nfbnet.org> On Behalf Of Sara Luna via IL-Talk
Sent: Thursday, May 7, 2026 10:22 AM
To: Illinois Affiliate Mailing List <il-talk at nfbnet.org>; IABS Mailing List <iabs-talk at nfbnet.org>
Cc: Sara Luna <sol.sky.luna at gmail.com>
Subject: [IL-Talk] CTA 2026 accessibility survey

 

Hello everyone,

I wanted to share the 2026 accessibility survey from the CTA. They are looking for feedback from riders with disabilities about their experiences using the system, and the results will help shape future accessibility projects and priorities. 

In the past, blind people have been underrepresented in the survey responses, so it is important that our experiences and perspectives are included in the data the CTA reviews when making decisions about accessibility improvements. So if you regularly use the CTA, I would strongly encourage you to take a few minutes to complete the survey and share your experiences.

 






 <https://www.research.net/r/CTAADA> 2026 CTA Riders with Disabilities

 <https://www.research.net/r/CTAADA> research.net

 

 

 

Sara Luna, 

She, her, hers.

Board member, National Federation Of The Blind of Illinois. 

“it is not important to be better than someone else but, to be better than yesterday”

Dr. Jigorō Kano. 

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