[il-talk] FW: [Nfb-announce] Job Opening on the NFB-Newsline Team

[Syed Yousufuddin]

> Date: Tue, 30 Dec 2008 13:53:40 -0600> To: david.andrews at nfbnet.org> From: SWhite at nfb.org> Subject: [Nfb-announce] Job Opening on the NFB-Newsline Team> > Subject: Job opening on the NFB-NEWSLINE team> > 12/30/08> > > > Good Day,> > > > I am writing to inform you that we have an > opening at the National Center for the Blind in > Baltimore, Maryland for a Manager of Content for > Sponsored Technology. Please see below or visit > the below web site for a job description and instructions on how to apply.> > > <http://www.nfb.org/nfb/MgrContentSponsTech.asp?SnID=642008648>http://www.nfb.org/nfb/Malcontents<http://www.nfb.org/nfb/MgrContentSponsTech.asp?SnID=642008648>.asp?SnID=642008648> > > > Thank you.> > > > Scott A. White> Director of Sponsored Technology Programs> NATIONAL FEDERATION OF THE BLIND> 1800 Johnson Street> Baltimore, Maryland 21230> Telephone: (410) 659-9314, ext. 2231> Cell: 410-300-8283> Fax: (410) 685-5653> Email: <mailto:swhite at nfb.org>swhite at nfb.org> > > > > > > Manager of Content for Sponsored Technology> > > > > > > Description:> > Under the supervision of the Director of > Sponsored Technology Programs, the Manager of > Content for Sponsored Technology has primary > responsibility for maintaining quality control of > the information presented on NFB-NEWSLINE® as > well as the addition of new content on the > service. The manager acts as the point of > contact between content providers and > NFB-NEWSLINE®. Additionally the manager assists > the Director of Sponsored Technology with other > sponsored technology activities as needed.> > > > > Responsibilities:> > * Monitors the NFB-NEWSLINE® system for > stability, identifies problem issues and takes > appropriate corrective measures.> * Investigates and responds to system trouble > reports from subscribers and state sponsors' management.> * Communicates with stakeholders on the > status of any repairs and projected timelines.> * Performs periodic system and content checks > to verify that the service is performing properly > and resolves any issues discovered.> * Routinely throughout the day monitors the > updating of NFB-NEWSLINE® content to discover any discrepancies.> * Identifies the reason for any discrepancies > found and communicates with the content provider > or staff members to facilitate resolution of the > issue, continuing to track the content problem until it is fully resolved.> * In conjunction with the Director, provides > the technical staff with direction on the > priority level of content fixes and additions.> * Designs, implements, and manages a > newspaper content escalation process for > reporting and resolving newspaper content problems and issues.> * Provides management with weekly and > biweekly reports on the status of outstanding content issues and additions.> * Participates in an on-call rotation with > other team members for evening and weekend resolution of system issues.> * Handles all aspects of acquiring content > for the NFB-NEWSLINE® service, including initial > contact and negotiation of contract with content > providers, communicating technical requirements > to the IT staff of the content provider, and > ensuring quality control of the newly acquired > content prior to its public release.> * Monitors all newspaper contracts, > identifies out-of-date contracts and brings these > contracts up to our current standards.> * Provides Level 1 general support to users > regarding registration for service, changes in > contact information, and general questions.> * Provides Level 2 support and > troubleshooting of technical issues reported by > stakeholders and either resolves the issue or > communicates it to appropriate personnel for resolution.> * Provides support and training to state > sponsors and coordinators on the use of the administration Web site.> * Makes updates and additions to the > NFB-NEWSLINE® Web site using a content management system when required.> * Processes online forms from the Web site > such as the application for service and e-mail delivery.> * Recommends NFB-NEWSLINE® feature > enhancements and initiatives to the Director of > Sponsored Technology based on sponsor and subscriber feedback.> > > > Skills Required:> > * Ability to execute multiple tasks efficiently and effectively;> * Ability to self-manage multiple projects > simultaneously and meet deadlines;> * A basic understanding of XML, HTML and FTP > as an essential qualification;> * The ability to set priorities and establish work routines independently;> * Excellent oral and written communication skills;> * Ability to learn new skills quickly;> * Ability to deliver oral presentations to small and large groups;> * Ability to communicate well with a wide > variety of people and to troubleshoot problems;> * Excellent follow-up skills;> * Demonstrated skill in use of Microsoft > Office Suite, including Word, Excel, Access, Power Point, and Outlook;> * Ability to perform basic computer tasks > required for the efficient operation of a business office.> > > > Education:> > A High School diploma is required. Other > combinations of education and experience > demonstrating qualifications to perform the work will be considered.> > > > Comments:> > Some out-of-state overnight travel is required. > Requires an individual with above-average > commitment to making a difference for a > significant group of human beings frequently > denied full opportunity in society. There are no > “positions” in the traditional sense at the > National Center for the Blind for many of our > jobs. Candidates are hired on the basis of their > education and experience ratings and performance > in multiple interviews and then assigned where > needed. We seek individuals who long to identify > with a cause and to assist in advocacy for a > group long denied equal opportunity to succeed or > fail on the basis of ability, not be denied > opportunity on the basis of society’s > stereotypes. Applicants should send, preferably > via e-mail, a résumé and cover letter indicating > salary requirements to: Anthony Cobb, Director > of Human Resources, National Federation of the > Blind, 1800 Johnson Street, Baltimore, MD 21230; > telephone 410-659-9314, ext. 2281; fax > 410-685-5653; e-mail > <mailto:Acobb at nfb.org>Acobb at nfb.org. The > National Federation of the Blind is an equal > opportunity employer. Accordingly all terms and > conditions of employment will be carried out > without regard to race, creed, color, religion, > gender, sexual orientation, nationality, marital status, age, or disability.
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