[il-talk] Fw: [Nfbc-info] law suit claims Marriott discriminates against blindemployees

Rob rcubfank at sbcglobal.net
Sat Feb 16 18:29:03 UTC 2013


I think all of you might find this article very interesting.



-----Original Message----- 
From: ckrugman at sbcglobal.net
Sent: Sunday, February 10, 2013 8:09 PM
To: NFB of California List
Subject: [Nfbc-info] law suit claims Marriott discriminates against 
blindemployees

NEWS RELEASE
FOR IMMEDIATE RELEASE
Contact: Jinny Kim, 415-864-8848,
jkim at las-elc.org,
www.las-elc.org
Timothy Elder, 410-415-3493,
telder at trelegal.com,
www.trelegal.com
LAWSUIT CLAIMS MARRIOTT DISCRIMINATES AGAINST BLIND EMPLOYEES
CLASS ACTION SEEKS EQUAL ACCESS TO PROMOTIONS, COMPUTER SOFTWARE
(SAN DIEGO, CA, February 6, 2013) - Today, the Legal Aid Society -
Employment Law Center (LAS-ELC) and TRE
Legal filed a class action lawsuit in federal court against Marriott,
alleging that the hotel giant discriminates against blind
and disabled employees by requiring its managers to use inaccessible
computer software and rejecting accessible
alternatives.
Ali Faraj is a blind Marriott employee who has been excluded from
advancement to a management position with Marriott
based on the hotel chain's requirement that managers use a Sales Force
Automation (SFA) software program by the
Oracle Corporation called Siebel CRM (Customer Relation Management). Despite
requests, Marriott has refused to
configure or modify its SFA software so that disabled persons such as Mr.
Faraj who use screen-reading software can
serve as managers.
Mr. Faraj has worked for the Marriot hotel chain since 2005, and is
currently an Event Billing Specialist at the San Diego
Marriott Marquis. Like other blind employees of Marriott, Mr. Faraj uses
computers by relying on JAWS screen reader
software, a program that translates computer text into audible speech or
refreshable Braille data. JAWS enables blind
people and others with reading and print disabilities to access documents
and digital information on computers and thus
become productive and independent workers.
"I have a B.A. in Hospitality Business, and more than ten years of
experience in the industry, including my nearly eight
successful years with Marriott. I want to advance," said Mr. Faraj. "But
Marriott managers keep telling me that I cannot be
promoted into a position requiring use of Siebel CRM. That's not fair."
He added that a Marriott HR manager has acknowledged that he is more
qualified than other candidates placed by Marriott
into management.
The lawsuit alleges that there are nondiscriminatory alternatives to
Marriott's current software system, including replacing
Siebel CRM with alternative, JAWS-accessible SFA software, updating and
upgrading the existing Seibel CRM software to
make it JAWS-accessible system-wide, and adding individualized modifications
or scripts to the existing Seibel CRM
software to make it JAWS-accessible to particular individuals.
"Marriott contends that it would cost more than $1,000,000 to fix the
problems," said Timothy Elder, a principle of TRE
Legal and an attorney for Mr. Faraj. "That is just not the case. One
solution would cost less than $50,000 and would open
up competitive employment opportunities for many blind and disabled Marriott
workers.
Mr. Elder further disputed that the fix would impose an undue hardship on
the company. According to reports, Marriott
International had revenues of $12.3 billion for 2011, and has assets worth
$5.9 billion; Host Marriott has assets totaling
$11.3 billion.
In recent months, Marriott has expanded the Seibel CRM software
configuration, integrating additional computer programs
into the inaccessible platform. This expansion further threatens the
employment opportunities of Mr. Faraj and other blind
and disabled employees by reaching additional jobs at Marriott.
"The Americans with Disabilities Act prohibits employers from using
selection criteria and methods of administration that
exclude persons with disabilities," said Jinny Kim, senior staff attorney
with LAS-ELC and counsel for Mr. Faraj. "This case
seeks to dismantle unnecessary barriers created by an employer's
technology."
The class action lawsuit requests a determination from the court that
Marriott is in violation of the Americans with
Disabilities Act, and a court order requiring Marriott to make the required
changes to its software system and related
policies on behalf of a class of affected workers. The case also seeks
damages and other relief for Mr. Faraj.
Lawyers on the case are interested in speaking with any Marriott employee
who uses screen-reading software. They may
also be contacted to set up telephone interviews with Mr. Faraj.
###
About the Legal Aid Society-Employment Law Center | www.las-elc.org
Founded in 1916, the Legal Aid Society-Employment Law Center protects the
rights and economic self-sufficiency of working poor
people and marginalized communities by providing free legal services,
education, and advocacy. Using the law as a tool, we help low-
wage workers create the best possible future for themselves and their
families.
About the TRE Legal Practice |
www.trelegal.com
Founded by attorney Timothy Elder, TRE Legal is a civil rights law firm
fighting discrimination against disabled people and specializing
in the rights of the blind to access employment, education, government
programs, public accommodations, accessible technology and
all other aspects of society.
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