[il-talk] Illinois Tollway Call Center Update

Gina Falvo falvog at hotmail.com
Wed Mar 13 07:02:47 UTC 2013


Tonightt ony four werre on membership call. I decided to not do pamplets. I dont have the matterias and its not fare for somone else to it. I have no interrnet and phone right now. I hope comcasst can reset without pobllems,. Gina

From: jeanette.bonzani at chicagolighthouse.org
To: il-talk at nfbnet.org
Date: Mon, 11 Mar 2013 22:22:16 +0000
CC: pattichang at att.net
Subject: [il-talk] Illinois Tollway Call Center Update

Greetings Everyone,
 
As we transition to full responsibility for call center operations, we want to provide updates regarding our progress with the Illinois Tollway Call Center project.
Our Information Technology and Adaptive Technology departments, along with the Illinois Tollway staff continue to work diligently to identify adaptive software and hardware solutions.
 
On March 4, 2013, The Illinois Department of Financial Professional Regulation Call Center went live.  We are happy to inform you that 25% of the staff hired are totally blind.  We want to commend the hard work and dedication of the Chicago Lighthouse Information Technology and Adaptive Technology staff for identifying solutions which allowed total accessibility.
 
Stay tuned as we ramp up to go live with the Illinois Tollway Call Center in July 2013.  If you have any questions, please feel free to contact me at (312) 997-3690.
 
Sincerely,
Jeanette Bonzani
Vice President, Human Resources
The Chicago Lighthouse
for People Who Are Blind or Visually Impaired
 
 
 
Jeanette Bonzani, PHR
Vice President | Human Resources
Phone: 312.997.3690
Fax:  312.243.8539
TTY: 312.666.8874
jeanette.bonzani at chicagolighthouse.org<mailto:jeanette.bonzani at chicagolighthouse.org>
 
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 West Roosevelt Road | Chicago, IL 60608
[cid:image011.jpg at 01CDD2F9.C13C0C00]<https://www.facebook.com/ChicagoLighthouse>     [cid:image012.png at 01CDD2F9.C13C0C00] <https://twitter.com/ChiLighthouse>     [cid:image013.jpg at 01CDD2F9.C13C0C00] <http://www.thechicagolighthouse.org/>
 
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