[il-talk] cell phone carrier question

Rob Kaiser rcubfank at sbcglobal.net
Fri Nov 22 17:15:41 UTC 2013


As a former customer service rep for Verizon Wireless, I am partial to 
Verizon. My experience while working for Verizon was that t Mobile didn't 
have good cusromer service nor did they have accessible phones. This was 
from 2007 to 210. things might have changed since then.



-----Original Message----- 
From: Leslie Hamric
Sent: Friday, November 22, 2013 9:11 AM
To: il-talk at nfbnet.org ; Illinois Association of Blind Students List
Subject: [il-talk] cell phone carrier question

Hi all.  I'm thinking of switching from Verizon to TMobile and wondered if
anyone could tell me about their experiences with TMobile.  I have an IPhone
4S and am thinking of upgrading to 5S.  How is their customer service?  How
knowledgeable is TMobile about accessibility? For those who use TMobile,
what is the sound quality like when talking on the phone?  Do you get a lot
of dropped calls?  Are there areas in your house where reception is better
with Verizon or better with TMobile?  Any thoughts would be greatly
appreciated. Thanks.

Leslie

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