[il-talk] cell phone carrier question

Mon Nov 25 06:02:59 UTC 2013

Thank you to all who responded to my cell phone question.  After reading all
the comments, I have decided to just stick with Verizon.  Although my
brother and parents use Sprint, My in-laws use Verizon and so do a lot of my
friends/other family members.  I've never had a problem with roaming.  The
customer service has been excellent.  I've also been able to get really good
reception from almost anywhere.  Have a good night.
Leslie

-----Original Message-----
From: il-talk [mailto:il-talk-bounces at nfbnet.org] On Behalf Of Patrick Olson
Sent: Saturday, November 23, 2013 5:09 PM
To: NFB of Illinois Mailing List
Subject: Re: [il-talk] cell phone carrier question

Though I have not used T-Mobile, I recall that a T-Mobile customer has so
many contacts that you can contact for free regardless what company their
phone is with and even land lines.

Sincerely,
       Patrick Olson

On Fri, Nov 22, 2013 at 2:25 PM, Robert Gardner <rgardner4 at gmail.com> wrote:

> I think one of the biggest determinators in picking a carrier is 
> decided by those you call the most.  For example, my wife and I are on 
> Verizon. So are our kids and almost all of my friends that I talk to 
> the most.  That means I can talk to those other Verizon people without 
> ever worrying about minutes. Verizon to Verizon is free.  Once, we 
> called back to our kids from Hawaii, and everything was absolutely 
> free even from there.  Also, I've never had any problems with Verizon,
either performance or service.
>
> -----Original Message----- From: Leslie Hamric
> Sent: Friday, November 22, 2013 1:56 PM
> To: NFB of Illinois Mailing List
> Subject: Re: [il-talk] cell phone carrier question
>
> These are all very good answers so far. And just the information that 
> I would mean order to make an informed decision. I look forward to 
> hearing more responses.
>
> Sent from my iPhone
>
>  On Nov 22, 2013, at 1:05 PM, "Rob Kaiser" <rcubfank at sbcglobal.net> wrote:
>>
>> You are right about the free 411. I am not sure if other cariers have 
>> free 411. I know that at&t has given people a difficult time about 
>> free 411 service. I also know that some people have had success with 
>> 800free411. I hate it.
>>
>> Also, and again I'm partial to Verizon because I worked for them for 
>> three years, they have the best customer service out there. I use to 
>> hear several people complain about other providors and the way they 
>> mistreated the customers especially Sprint. My best suggestion is stick
with Verizon.
>> Yes they are more expensive them most providers, but you get quality 
>> with Verizon. T Mobile is a smaller company and I don't believe the 
>> coverage is as good.
>>
>> Good luck to you.
>>
>>
>>
>> -----Original Message----- From: Sean Ziadeh
>> Sent: Friday, November 22, 2013 10:37 AM
>> To: NFB of Illinois Mailing List
>> Subject: Re: [il-talk] cell phone carrier question
>>
>> I am with Verizon.  I am planning on upgrading to a smartphone in the 
>> next few weeks.  One thing I like with Verizon is that I get free 411  
>> when I need telephone numbers and not by internet access.
>>
>>
>>  From: rcubfank at sbcglobal.net
>>> To: il-talk at nfbnet.org
>>> Date: Fri, 22 Nov 2013 09:15:41 -0800
>>> Subject: Re: [il-talk] cell phone carrier question
>>>
>>> As a former customer service rep for Verizon Wireless, I am partial 
>>> to Verizon. My experience while working for Verizon was that t 
>>> Mobile didn't have good cusromer service nor did they have 
>>> accessible phones. This was from 2007 to 210. things might have changed
since then.
>>>
>>>
>>>
>>> -----Original Message----- From: Leslie Hamric
>>> Sent: Friday, November 22, 2013 9:11 AM
>>> To: il-talk at nfbnet.org ; Illinois Association of Blind Students List
>>> Subject: [il-talk] cell phone carrier question
>>>
>>> Hi all.  I'm thinking of switching from Verizon to TMobile and 
>>> wondered if anyone could tell me about their experiences with 
>>> TMobile.  I have an IPhone 4S and am thinking of upgrading to 5S.  
>>> How is their customer service?
>>> How
>>> knowledgeable is TMobile about accessibility? For those who use 
>>> TMobile, what is the sound quality like when talking on the phone?  
>>> Do you get a lot of dropped calls?  Are there areas in your house 
>>> where reception is better with Verizon or better with TMobile?  Any 
>>> thoughts would be greatly appreciated. Thanks.
>>>
>>> Leslie
>>>
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>>
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