[il-talk] free 411 services

[rcubfank at sbcglobal.net]

How do you handle the fact that a lot of the time, the system can't 
understand what you want?





Rob Kaiser
email;
rcubfank at sbcglobal.net
-----Original Message----- 
From: Robert A. Hansen via il-talk
Sent: Thursday, January 29, 2015 5:18 AM
To: nfb il talk
Subject: Re: [il-talk] free 411 services

There is or was a number called 800 FREE 411. It has been years since I have 
called 411.

Sent from my Virgin Mobile phone.

On Jan 29, 2015 6:04 AM, Jemal Powell via il-talk <il-talk at nfbnet.org> 
wrote:
>
> Hey Glenn,
> With all due respect.  Free 411 service is a blindness issue, because 
> phone companies for many years have provided free 411 service for their 
> blind and **** customers.
> Thank you.
>
> Jemal Powell sent you this voice-to-text generated email using Voice on 
> the Go.
> To listen, click on the voice message link or open the attachment.
> https://vemail.whitelabelapp.net:443/enterprise/Recordings/MjouNsKo-20150129-0700.wav
>
>
> > Original Message:
> > --------------------------------- 
> >
> > From: Glenn via il-talk <il-talk at nfbnet.org>
> > Sent: January 29, 2015 2:03:08 AM
> > To: Rob Kaiser <rcubfank at sbcglobal.net>, NFBI Listserve 
> > <il-talk at nfbnet.org>
> > Subject: Re: [il-talk] free 411 services
> >
> > Rob, please respect the purpose of this listserv, by keeping the topic 
> > to blindness specific issues.
> > -Glenn III
> >
> > Rob Kaiser via il-talk <il-talk at nfbnet.org> wrote:
> >
> > >Hello all: I have a situation that I hope someone can shed some light 
> > >on: I have a new phone which is Verizon prepay. In the past, I have 
> > >been able to get free 411 service from Verizon. When I called Verizon 
> > >today, I was told both by a customer service rep and a floor supervisor 
> > >that Verizon doesn?t have free 411.
> > >
> > >I know about 800 free411 (800c7cc411) but the automated system doesn?t 
> > >work. I can also use google here at home, but when I?m out, it would be 
> > >nice to be able to use a free service. The manager at Verizon told me 
> > >about mpa 555-1212 (672-555-1212) but I don?t know if it works. Has 
> > >anyone used this.
> > >
> > >If Verizon has eliminated free 411 service, this is another thorn in 
> > >the side of Verizon. Two to three months ago, Verizon closed some call 
> > >centers including the center in Irvine. The irvine call center had 
> > >about 15 or 16 blind workers all I?m sure weren?t able to relocate to 
> > >another call center back east.
> > >
> > >If you can help me on the 411 situation, I would appreciate it.
> > >
> > >Thanks.
> > >
> > >
> > >Rob Kaiser
> > >email;
> > >rcubfank at sbcglobal.net
> > >_______________________________________________
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