[il-talk] free 411 services

[rcubfank at sbcglobal.net]

That is the one I've been trying to use. How do you get the system to 
understand everything you say? I have done everything including yelling at 
or to the system at times to get it to understand what I want.

this is why it would be nice to talk to a human. It seems like most jobs 
like this and also telephone customer service call centers seem to be going 
to the wayside. This doesn't bode well for blind people many of whoom work 
at call centers all over the country. I told you  about Verizon yesterday. 
In 2007, Marriot (who had a lot of blind employees) closed their call center 
in Santa Ana. They gave everyone the choice to move to Dallass. I think only 
a couple of people moved there. Some of them went to Verizon.

I'm not saying that it is impossible for a blind person to relocate, but, 
for anyone (sighted or blind) who has a family, it isn't easy to up roots 
and move to another city and state. It is very difficult (especially in the 
middle of the year) for children to switch schools.

If that last comment was a little off topic, I'm sorry.





Rob Kaiser
email;
rcubfank at sbcglobal.net
-----Original Message----- 
From: Robert A Hansen via il-talk
Sent: Thursday, January 29, 2015 1:52 PM
To: Edwin Rodriguez ; nfb il talk
Subject: Re: [il-talk] free 411 services

Also. (800)373-3411 has directory assistance.

R h



Edwin via il-talk <il-talk at nfbnet.org> wrote:

>Dear Lin,
>Thanks for sharing this number, I love it.
>Edwin
>
>-----Original Message-----
>From: il-talk [mailto:il-talk-bounces at nfbnet.org] On Behalf Of Lin H. via 
>il-talk
>Sent: Wednesday, January 28, 2015 7:52 PM
>To: rcubfank at sbcglobal.net; NFB of Illinois Mailing List
>Subject: Re: [il-talk] free 411 services
>
>The number I call for news, free 411, sports etc. is; (408)752-8052.  Hope
>you can use this one!    Sincerely, Linda
>
>-----Original Message----- 
>From: Rob Kaiser via il-talk
>Sent: Wednesday, January 28, 2015 7:18 PM
>To: Undisclosed-Recipient:;
>Subject: [il-talk] free 411 services
>
>Hello all: I have a situation that I hope someone can shed some light on: I
>have a new phone which is Verizon prepay. In the past, I have been able to
>get free 411 service from Verizon. When I called Verizon today, I was told
>both by a customer service rep and a floor supervisor that Verizon doesn’t
>have free 411.
>
>I know about 800 free411 (800c7cc411) but the automated system doesn’t 
>work.
>I can also use google here at home, but when I’m out, it would be nice to 
>be
>able to use a free service. The manager at Verizon told me about mpa
>555-1212 (672-555-1212) but I don’t know if it works. Has anyone used this.
>
>If Verizon has eliminated free 411 service, this is another thorn in the
>side of Verizon. Two to three months ago, Verizon closed some call centers
>including the center in Irvine. The irvine call center had about 15 or 16
>blind workers all I’m sure weren’t able to relocate to another call center
>back east.
>
>If you can help me on the 411 situation, I would appreciate it.
>
>Thanks.
>
>
>Rob Kaiser
>email;
>rcubfank at sbcglobal.net
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