[il-talk] Paratransit messed up again

[Lin H.]

Not the kind of story that I want to hear the day before I have to take the 
Paratransit!    Hope they will be on time!   Well, if there's  anyone that 
can get things going by telling a supervisor, it's you!  Good luck!    Linda

-----Original Message----- 
From: Leslie Hamric via il-talk
Sent: Wednesday, June 01, 2016 9:25 PM
To: Iltalk
Cc: Leslie Hamric
Subject: [il-talk] Paratransit messed up again

Hi all. Just wanted to give everyone an update. My job is going well so far. 
Paratransit however, seems to go in spurts. They do well for a while and 
then, there's glitches. One time, I was tuna half hours late to work because 
of them. Listen to what they did today when they were supposed to pick me up 
from the palatine train station and take me home. To make a long story 
short, they never showed up, no call, no nothing. I waited till almost 6 
o'clock and then I finally called. You know what their excuse was? There 
excuse was that they had a new driver and the driver totally forgot to pick 
me up. And then, they told me I would've had to wait an hour and a half to 
two hours for them to get a bus to me. There was no way I was going to wait 
a minute longer.  So I called Andy and he and Michael came and got me. I 
didn't have to wait that long for them. Of course, if they were not 
available I would've taken Uber  but frankly, I didn't want to spend that 
kind of money tonight either. How many of you had this kind of experience 
what did you do to get it resolved? I will definitely be bringing this 
incident to supervisors attention tomorrow.
Leslie

Sent from my iPhone

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